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Custom House

) #13 of 97 Restaurants in Barnstaple ₹₹ - ₹₹₹ American, Bar, British
9 The Strand, Barnstaple EX31 1EU, England
+44 1271 322143
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  • Excellent73%
  • Very good16%
  • Average6%
  • Poor3%
  • Terrible0%
Travellers talk about
“nachos” (46 reviews)
“steak” (25 reviews)
“pulled pork” (11 reviews)
Closed Now
All hours
American, Bar, British, Gluten Free Options, Vegetarian Friendly
₹₹ - ₹₹₹
9 The Strand, Barnstaple EX31 1EU, England
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Reviews (342)
Traveller rating
Traveller type
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1 - 10 of 342 reviews

Reviewed 2 days ago

We have now visited Custom House a couple of times and have had a great experience both times. The food is fantastic and great value ( The build you own burger is a daunting task, but worth it !!) The only downside, is that it...More

Thank Stephen M
Reviewed 1 week ago via mobile

Myself and my pal arrived in barnstaple on a Friday afternoon with no plans for the evening. We were not bounding with energy and so decided to stay local and get something to eat. The custom house was near our hotel, reasonably priced and with...More

Thank Mandaqu
Reviewed 3 weeks ago

My husband and I have been to the Custom House around 5 or 6 times now and have always had a fantastic meal. The burgers are amazing with so many choices of extras and the desserts are fantastic too! In fact I am hungry again...More

1  Thank 229claire
Reviewed 4 weeks ago via mobile

Absolutely shocked and apalled.....at myself for not going here sooner! We really did fancy burgers and beer type food and we jolly well got it. Really great menu with build your own burgers. Myself and my partner are condiment geeks and we were in condiment...More

1  Thank orpsy
Reviewed 12 April 2017 via mobile

We had a lovely meal staff very friendly and helpful good portion sizes and z nice variety of meats and build your own burger selection .Only down side for me massive fan above it wasn't that warm a night to warrant it being on had...More

Thank markaabela
Reviewed 8 April 2017

Booked table for 7pm. Restaurant fairly busy. Ordered food and after quite a wait mains appeared but no starters. Staff were flustered and asked if we wanted starters with mains which we didn't. Took mains away and a while later brought starters which were wrong...More

Thank Foodiemummy1967
Reviewed 31 March 2017 via mobile

Visited the Custom House on the 31st March for my partners birthday and it was fantastic. The potion sizes were huge and we felt that it was a good price. Staff were friendly and happy to chat with the customers. Really enjoyed our meal and...More

1  Thank Katie P
Reviewed 31 March 2017 via mobile

Been to this place twice now as herd so many good reports. But both times walked in the door to a half Empty restaurant to be told fully booked. Can't believe they turn customers away or not even offer alternative???? Times ??

5  Thank Richard E
Reviewed 30 March 2017

The staff are very friendly and inviting. The restaurant is relatively small and got busy very quickly. From reviews I had previously read its certainly a very popular establishment and I can see why. The menu is massive with regards to the considerable amount of...More

1  Thank Philpott129
Reviewed 26 March 2017 via mobile

Went for a late dinner as a couple. The food is very nice with generous portions. We both had the build your own burgers which come with a lot of options so you can have your burger exactly as you would like. The staff are...More

1  Thank elkneed
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Nearby Attractions
Finch Foundry
130 reviews
.55 km away
The Museum of Barnstaple and North Devon
110 reviews
.16 km away
Queen's Theatre
86 reviews
.23 km away
Rock Park
11 reviews
.48 km away
Questions & AnswersAsk a question
Looking to come here for a birthday meal as staying in Barnstaple but don't know the area all that well. People recommend?? X
26 September 2016|
Answer Show all 9 answers
Response from David S | Reviewed this property |
Hi Stepheyy, Sorry about the delay in responding I hope I am in time to help you decide! If not, I hope you had a great time whatever it was you ended up doing! If it was in Devon then I'm sure you did! Barnstaple is... More
Can you serve burgers cooked medium or medium rare to order as now approved in the recent Food Standards Agency guidelines?
10 November 2015|
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 7 - US$ 20
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Special Occasion Dining, Local cuisine, Groups, Kids, Child-friendly
Open Hours
17:00 - 22:30
17:00 - 22:30
17:00 - 22:30
17:00 - 22:30
17:00 - 22:30
Location and Contact Information
  • Address: 9 The Strand, Barnstaple EX31 1EU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Barnstaple
  • Phone Number: +44 1271 322143
  • E-mail
Modern twists on British and American comfort food classics, made with locally and responsibly sourced, fresh, seasonal produce. Barnstaple’s Custom House is a locally-owned restaurant specialising in classic British and American comfort food. We take pride in our mouthwatering menu, using only the freshest, locally-sourced ingredients in everything from our delicious burgers and steaks to fresh fish and Devon-grown salad and veg. What’s more, our amazing ‘Custom-ised’ menu, with a choice of toppings, sauces, sides, rubs and marinades, means that you can personalise your menu exactly how you want it. We specialise in burgers, and with over 1/2 a million different combos, you’re bound to find your perfect match – if your feeling extra hungry, try the Totem Burger Challenge where a place on the ‘Wall of Fame’ beckons if you can take the eat it all!Matt and the team are waiting to offer you a warm welcome, so come along and kick back at The Custom House, Barnstaple’s newest and most exciting eating experience.