We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Custom House

₹₹ - ₹₹₹American, , British
9 The Strand, Barnstaple EX31 1EU, England
+44 1271 322143
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent77%
  • Very good14%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“burger” (168 reviews)
“fries” (23 reviews)
Open Now
American, Bar, British, Vegetarian Friendly, Gluten Free Options
₹₹ - ₹₹₹
9 The Strand, Barnstaple EX31 1EU, England
All Details
Write a Review
JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (377)
Traveller rating
Traveller type
Time of year

1 - 10 of 377 reviews

Reviewed 3 days ago via mobile

Visited with my girlfriend on a Saturday night. Read great reviews so had to try it ourselves. Booked a table online (would suggest as it can get quite busy)... Had nachos to start; home made and covered in toppings... 🤤🤤 Burgers were incredible... So juicy...More

Thank Movers93
Reviewed 2 weeks ago via mobile

Been here a few times with friends and haven’t been disappointed! Friendly staff and good food ! Will definitely be back.

Thank Zoe H
Reviewed 3 weeks ago via mobile

We tried this restaurant on spec and what a pleasant experience . The food was good and the portions were big, the service was good and the atmosphere great.

Thank bluehat11
Reviewed 3 weeks ago via mobile

Pros - Best nachos I've ever had, I'd come here again just for these. Flakey and delicate. - Friendly staff - Interesting menu Cons - Small dry flavourless overcooked burgers. Don't ask me how I like it cooked if you're going to do it well...More

Thank dmartin33
Reviewed 4 weeks ago via mobile

visit here often and having 3 children we always feel very welcome. Menu selection is excellent for both adults and kids. huge portion sizes for the price and food is always excellent, staff are very welcoming too. Will return !

2  Thank dani12345678912345
Reviewed 4 weeks ago via mobile

The Custom House is a place we like to go to as often as we can. The staff are always brilliant. My son who is vegetarian will build himself a burger and will add mozzarella dippers, macaroni cheese balls and onion fries. I will have...More

Thank Nicole K
Reviewed 4 weeks ago

Went here after seeing the menu and deciding it would be the best bet for a good burger in Barnstaple! We were wrong. We orders the sharer board starter, which was pricey for what you got, a few wings, some fried pickles, a fried chicken...More

3  Thank Luke B
Reviewed 4 weeks ago via mobile

We were excited to visit after reading the reviews but what a massive disappointment. We ordered the share starter which was enjoyable although slightly small for the price. And for main we built a burger. The sweet potato fries were good but the burger itself...More

2  Thank Freckles2708
Reviewed 2 March 2018 via mobile

We planned to go here after coming back from our honeymoon so we’d looked at the menu a long time in advance so were really looking forward to it. There was so much we wanted to try but in the end we settled on the...More

Thank Lil_vicki
Reviewed 24 February 2018 via mobile

Had a great evening here. Friendly welcome amazing food . . . absolutely no complaints so no hesitation in recommending Custom House for somewhere to eat

Thank 648Lynne
Nearby HotelsSee all 6 hotels in Barnstaple
Royal & Fortescue Hotel
623 reviews
.16 km away
The Imperial Hotel
1,731 reviews
.31 km away
Park Hotel
745 reviews
.64 km away
Barnstaple Hotel
1,443 reviews
1.24 km away
Nearby Restaurants
Everest Gurkha Chef
286 reviews
.12 km away
Tea by the Taw
343 reviews
.02 km away
The Southgate
90 reviews
.15 km away
Nearby Attractions
The Museum of Barnstaple and North Devon
148 reviews
.16 km away
Queen's Theatre
99 reviews
.24 km away
Rock Park
22 reviews
.40 km away
St Anne's Arts & Community Centre
10 reviews
.16 km away
Ask a question
Questions & Answers
26 September 2016|
AnswerShow all 9 answers
Response from David S | Reviewed this property |
Hi Stepheyy, Sorry about the delay in responding I hope I am in time to help you decide! If not, I hope you had a great time whatever it was you ended up doing! If it was in Devon then I'm sure you did! Barnstaple is... More
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 7 - US$ 21
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Special Occasion Dining, Groups, Local cuisine, Child-friendly, Kids
Open Hours
5:00 PM - 10:30 PM
5:00 PM - 10:30 PM
5:00 PM - 10:30 PM
5:00 PM - 10:30 PM
5:00 PM - 10:30 PM
Location and Contact Information
  • Address: 9 The Strand, Barnstaple EX31 1EU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Barnstaple
  • Phone Number: +44 1271 322143
  • E-mail
Modern twists on British and American comfort food classics, made with locally and responsibly sourced, fresh, seasonal produce. Barnstaple’s Custom House is a locally-owned restaurant specialising in classic British and American comfort food. We take pride in our mouthwatering menu, using only the freshest, locally-sourced ingredients in everything from our delicious burgers and steaks to fresh fish and Devon-grown salad and veg. What’s more, our amazing ‘Custom-ised’ menu, with a choice of toppings, sauces, sides, rubs and marinades, means that you can personalise your menu exactly how you want it. We specialise in burgers, and with over 1/2 a million different combos, you’re bound to find your perfect match – if your feeling extra hungry, try the Totem Burger Challenge where a place on the ‘Wall of Fame’ beckons if you can take the eat it all!Matt and the team are waiting to offer you a warm welcome, so come along and kick back at The Custom House, Barnstaple’s newest and most exciting eating experience.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing