We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Lounge at Balmer Lawn

₹₹ - ₹₹₹British, ,
Lyndhurst Road, New Forest, Brockenhurst SO42 7ZB, England
+44 1590 421107
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent57%
  • Very good25%
  • Average10%
  • Poor2%
  • Terrible6%
Travellers talk about
“scones” (12 reviews)
“salmon” (2 reviews)
Closed Now
Hours
CUISINES
British, Pub, Gastropub, Soups, Vegetarian Friendly, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Lyndhurst Road, New Forest, Brockenhurst SO42 7ZB, England
All Details
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (86)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 85 reviews

Reviewed 2 weeks ago

Had dinner for two consecutive nights in the hot month of June. Wonderful terrace facing a cricket field. I did not take the bar food but the real restaurant menu. Took each time a first and main course. Food was excellent, but the portions were...More

Thank gvodbos
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 2 weeks ago

Dear gvodbos Thank you for your review. I hope we can welcome you back another time.

Reviewed 25 May 2018

The Balmer Lawn is an ugly building in a wonderful location on the outskirts of Brockenhurst. Without a doubt the best place to be a sunny afternoon in this location is on the hotel terrace as you get to look out at the New Forest...More

Thank Ashfield531
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 2 weeks ago

Dear Ashfield531 Thank you for your review. I am sorry you didn't enjoy your time with us as much as you hoped. We have such fantastic reviews of our food, it really is a shame you did not enjoy it. I hope you will return...More

Reviewed 21 April 2018

Relax in nice surroundings, comfortable chairs, grab a board game from reception and while away the evening with the kids. Polite friendly staff, nice surroundings and dog friendly.

Thank hammog
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 24 April 2018

Dear glen h Thank you for your review. I hope we can see you again soon.

Reviewed 17 April 2018

Met friends for lunch - they have a small dog and the Hotel Bar allows well-behaved dogs so it was handy. Had a very reasonably priced lunch (inc. fish finger sandwich!) and noticed others enjoying a spectacular afternoon tea (tiered plates of goodies). Will no...More

Thank RichardandCar0l
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 24 April 2018

Dear RichardandCar0ll Thank you for your review. I must agree the fish fingers sandwiches are fantastic! I hope we can welcome you back again soon.

Reviewed 12 February 2018 via mobile

Our experience of the afternoon tea here was mediocre, which was a shame as we had high expectations based on the hotel’s overall TA ranking. The service was good, but the food really let it down. Dry crumbly macarons, dry sandwiches which appeared to have...More

Thank cboulton01
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 13 February 2018

I am so sorry your afternoon tea was not the experience you expected. I can assure you all our foods are cooked fresh daily. I hope that you will return again so we can show you we can get it right.

Reviewed 28 January 2018

we booked but that was not necessary as the place was lightly frequented. We sat near the fire and beside a window - the table setting was just right. We shared a three course meal and all had something different....which was served timely and together,...More

1  Thank Alan186346
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 13 February 2018

Dear Alan186346 Thank you for your fantastic review on this important travel forum. I think you are absolutely right and believe everyone should treat themselves now and again! I hope we can welcome you back again very soon.

Reviewed 28 January 2018 via mobile

I thought I'd gone to a four star hotel, not a dog kennel! Don't get me wrong I love dogs but not in a setting where I've gone for afternoon tea. Also I appreciate this hotell offers spar experiences but I don't agree with people...More

Thank Mandy G
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 13 February 2018

Dear mandy G Its such a shame you will not be returning. We are a dog friendly hotel and we do have Spa days booked. we do however have a restaurant, Beresfords, where our guests can sit to be away from all the factors you...More

Reviewed 3 January 2018

Dog friendly, people friendly & the food in the restaurant is to die for, the service is second to none!

Thank philipgriffiths27
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 13 February 2018

Dear philipgriffiths27 what a great review thank you very much!

Reviewed 12 September 2017

Expensive, I love food and don't normally bother about the cost but I felt this was trying to be something it wasn't. I want food I can eat I don't want a picture of many colours and textures put in front of me. I can't...More

1  Thank Nigel F
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 22 September 2017

Dear Nigel F I have replied to you on our Balmer Lawn but I would like to reiterate that I am really sorry you did not find Beresfords up to scratch on this occasion. It is a shame that you did not voice your concerns...More

Reviewed 30 August 2017 via mobile

Visited with friends and family for Sunday lunch. Good service and food until the main course was served. Sauces for meat arrived 5 minutes after main courses served. No green vegetables, just over roasted carrots, hard parsnips and nice cauliflower cheese. 3 small dried roast...More

1  Thank BarneyRosie
Samantha T, Guest Relations Manager at The Lounge at Balmer Lawn, responded to this reviewResponded 22 September 2017

Dear BarneyRosie, I am sorry to hear your experience was not great when you visited us. I understand that it was busy when you were here but that's no excuse at all for poor service. I will certainly speak with our team about this. i...More

Nearby
Nearby HotelsSee all 10 hotels in Brockenhurst
Balmer Lawn
1,833 reviews
.01 km away
Careys Manor Hotel & SenSpa
2,736 reviews
.52 km away
The Cloud Hotel
291 reviews
.54 km away
Cottage Lodge Hotel
1,187 reviews
1.14 km away
Nearby Restaurants
The Bakehouse
88 reviews
1.12 km away
Rainbow Fish Bar
177 reviews
1.02 km away
Zen Garden
327 reviews
.78 km away
Beresfords Restaurant
311 reviews
.01 km away
Nearby Attractions
Cyclexperience
259 reviews
1.54 km away
SenSpa at Careys Manor Hotel
288 reviews
.53 km away
Country Lanes Cycle Hire
10 reviews
1.19 km away
Forest Park Riding Stables
70 reviews
1.27 km away
Ask a question
Questions & Answers
Caroline B
3 December 2016|
Answer
Response from Chris W | Property representative |
Dear Caroline Sorry for the delay in getting back but yes we do have the option of gluten free afternoon teas available but would ask for 2- 3 hours notice to ensure the best quality.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 13 - US$ 39
Meals
Lunch, Breakfast, Dinner, After-hours, Drinks
Restaurant features
Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Romantic, Kids, Child-friendly, Special Occasion Dining, Business meetings
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 11:00 PM
Saturday
10:00 AM - 11:00 PM
Location and Contact Information
  • Address: Lyndhurst Road, New Forest, Brockenhurst SO42 7ZB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  New Forest  >  Brockenhurst
  • Phone Number: +44 1590 421107
  • E-mail
  • This restaurant is at Balmer Lawn
Description
The Lounge overlooks our terrace and benefits from a lovely living flame fire, it's a great place to relax, enjoy sitting in our large comfortable leather sofas and read the papers. From fine Champagne to an ice cold beer you will not be disappointed - we have a great selection of wines by the glass, and for those with more exotic tastes some stylish cocktails. Our afternoon teas are renowned for their quality within the New Forest, this is a real treat not to be missed!
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing