I have previously reviewed this pub - a couple of years ago - and it’s improved. The beer was good last time and it was again. It was the food this time that made the difference. Excellent “daily” pie and I tried some of my...More
1 - 10 of 384 reviews
A wonderful early Christmas dinner, beautifully prepared and presented, such a shame the present landlords are leaving because of Exhorbitant rent. Having taken over a failing pub they have turned it into a destination. Wonderful entertainment from Jamie Adams and his wife....Music and Magic.
Thank you so much, very happy you had a great evening, Have a wonderful Christmas
Just fancied having a Sunday roast so thought we'd ( The Misses ,The Dog and Me)try The Royal Oak at Downton. I phoned up Sunday at 11.30 to book for 13.00. Unfortunately they could not do 13.00 but offered me 13.30 which worked out Ok....More
Thank you so much for your review, I am very Happy you enjoyed your meal here with us.
We booked a table for 6.30. Staff were pre-occupied when we first arrived, but eventually showed us to our table. Our food did not arrive until 8pm., which is an unacceptably long wait. We were not told that there would be a delay, a well...More
Thank you for your feedback, we truly do appreciate it. It is a very difficult time of year for us, to staff the Royal Oak, as all of the seasonal staff have moved on and taking on additional is not an option as Half term...More
The service was friendly and attentive, although very understaffed for an October half term and the food was delicious, well presented and plentiful. One more waiter/waitress would have made it even better as the service was slow due to the lack of staff.
The reviews for this pub are misleading. Visiting the area for a family trip and decided for the last night we would have dinner out. We booked a table for 7 people at 1830 and we were really looking forward to it after reading the...More
Thank you for submitting this review. We assure you we do take all of our reviews very seriously. It is how we grow. I have responded to the same review from your family. please see those comments. Thank you both once again we do appreciate...More
Had dinner there tonight food was good but service really let it down. We were served by a man who didn’t provide any cutlery (when asked) or other requirements and when challenged was quiet rude.More
Thank you for taking the time to send in a review, steps have been taken to retrain our Team Members, we usually pride ourselves on our customer service as you can see from our past reviews. I do assure you all our reviews are taken...More
I love this place. The owners are friendly and helpful. The food is delicious. I recommend the curry night on Thursdays. All the food is home made and cooked to order. The price is reasonable. The portions are huge. They also have a special price...More
Thank you so much for such a lovely review, we truly appreciate it and are very happy you enjoy coming to visit us.
This is the my second visit. The first time, the service and the food was faultless. Unfortunately tonight we visited as a family and the meal/experience were disappointing. Firstly the service, they were understaffed/disorganised and this meant that simple things were forgotten, like bringing out...More
Thank you for bringing this to my attention, We were a lot busier than we expected, however it does not excuse the service. We usually pride ourselves on our Service and our food, as you know from your first visit. I am happy you enjoyed...More
Had another lovely meal Saturday night which was our second visit this week. Service is always good and the food is excellent. Always well presented lovely selection of vegetables. Would like to say keep up the good work Carl and Debbie thank you.