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Wagamama

Kimberley Way | Ashford Designer Outlet, Ashford TN24 0SD, England
+44 1233 631319
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Overview
  • Excellent41%
  • Very good36%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“noodles” (25 reviews)
“ramen” (12 reviews)
“donburi” (4 reviews)
Open Now
10:00 AM - 9:00 PM Hours
CUISINES
Japanese, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Kimberley Way | Ashford Designer Outlet, Ashford TN24 0SD, England
All Details
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JPMiles / Payback Arrow
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Reviews (259)
Traveller rating
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1 - 10 of 251 reviews

Reviewed 1 week ago via mobile

Had a late lunch whilst shopping. Lovely food. Had an amazing juice. What’s not to like? Possibly as it’s an outlet centre, would like discounted food or maybe some special offers.More

Date of visit: December 2018
Thank MOvens
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 6 days ago

hey there, thank you very much for taking the time to leave us a review! we are super happy to hear you enjoyed the food + juice when you visited us. we appreciate your feedback in regards to special offers + we will be sure...More

Reviewed 4 weeks ago

Visited here with family and grandson. We were seated fairly quickly even though the place was very busy as this visit was during half term. Order for drinks and food taken quickly and staff helpful and friendly. Have eaten in other branches before so knew...More

Date of visit: October 2018
Thank Jane S
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 4 weeks ago

thank you for leaving us a 4 star review. we're sorry to read that you weren't happy with the noise + seating arrangements. we are however delighted to read that you found the food, service + cleanliness

Reviewed 4 weeks ago via mobile

I came here today , as I was told their food is good🤔. I’ve got to say it’s not. It’s absolutely gorgeous 😊the service is excellent, and the waiters and waitresses are ever so friendly and helpful. Hygiene is of top spec , and all...More

Date of visit: November 2018
Thank 651tarikm
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 4 weeks ago

it's great to hear this + we're glad you enjoyed your meal, thank you for taking the time to leave a review

Reviewed 25 October 2018 via mobile

Visited for a post shopping dinner on Tuesday night with a group of four. We were seated quickly and service was friendly. Food was served lightening fast but somewhat at random (mains and starters not in the right order). Food was freshly-made and piping hot...More

Date of visit: October 2018
Thank SureshNL
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 26 October 2018

we're sorry to read this about your meal with us, would you mind leaving a few more details here - https://www.wagamama.com/contact-us - so we can take note of your feedback, thank you

Reviewed 23 October 2018 via mobile

Went here after walking out of Pizza Express (across the way). Brilliant service here compared to the very sad experience of not even getting served for 15 minutes (sitting there like invisible people) at the Pizza Express nearby. Keep it up Wagamam - Good Job!

Date of visit: October 2018
Thank ServiceMatters2all
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 24 October 2018

thanks so much for the review + kind words, you're too sweet. hopefully we can be your go-to spot from now on

Reviewed 19 October 2018

Popped in here after shopping at the outlet centre as I had eaten at Wagamama in Bluewater and loved it. Firstly and most importantly, our northern Irish waitress was lovely and very helpful but that's really the best part of the experience. We both ordered...More

Date of visit: October 2018
Thank bigtreez43
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 20 October 2018

we're sorry to hear you're not satisfied with our teriyaki chicken donburi dish. would you mind leaving a few more details of your feedback here - https://www.wagamama.com/contact-us - so we can look into this further, thank you

Reviewed 14 October 2018

Ate lunch here whilst shopping. Mostly noodle based dishes ranging from minimally spiced to quite hot spiced food. Nice atmosphere & good service. Can wait for a table at peak times.

Date of visit: October 2018
Thank Lynne M
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 15 October 2018

awesome review, thanks for the 5 out of 5 and great feedback. hope to see you again soon.

Reviewed 14 October 2018 via mobile

Love Wagamama and this outlet is as great as everyone I have visited , great helpful staff and food as great as usual , well done to all the staff

Date of visit: October 2018
Thank palmerp
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 15 October 2018

thanks for the brilliant review. our team will love seeing your great feedback. see you soon

Reviewed 6 October 2018 via mobile

Popped in today as there wasn’t much a queue! Very attentive but unobtrusive service. A lovely menu with great food. The food arrived promptly and did not disappoint. Very generous portions. The green tea was so refreshing. The noodles were so moorish!

Date of visit: October 2018
Thank Elizabeth N
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 7 October 2018

thanks, we're glad to see this + hear you had a great visit. we can't wait to welcome you back again soon.

Reviewed 4 October 2018 via mobile

We’vd been there for a quick lunch after shopping in Ashford outlet. What can we say- Amazing food, nice ambience, friendly waiting staff, we will go back :)

Date of visit: July 2018
Thank paulnick097
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 5 October 2018

hey paul, thank you very much for taking the time to leave us this fantastic review. we are so happy to hear you enjoyed everything + we are looking forward to seeing you again in the future

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Ask a question
Questions & Answers
Fulvia J
17 November 2018|
AnswerShow all 2 answers
Response from Jane S | Reviewed this property |
Have a look at the menu on line, that's what I did before I visited. Can't 'remember how much we paid now but at the time did think it was a bit pricey for sharing a table and uncomfortable seating, also not a place to spend... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Groups, Child-friendly
Open Hours
Sunday
10:00 AM - 7:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Location and Contact Information
  • Address: Kimberley Way | Ashford Designer Outlet, Ashford TN24 0SD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Ashford
  • Phone Number: +44 1233 631319
Description
Located in thlocated in the mcarthurglen designer outlet ashford, offering more than 80 shopping boutiques. With loads of parking and easy transport links to london via ashford international train station it’s perfect for everyone! We offer asian food inspired by the flavours of japan
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