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Frankie & Benny's New York Italian Restaurant & Bar - Basildon

Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
+44 1268 532522
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  • Excellent33%
  • Very good24%
  • Average17%
  • Poor15%
  • Terrible11%
Travellers talk about
“f b” (20 reviews)
“leisure park” (5 reviews)
Restaurant Hours
Italian, American, Pizza, Vegetarian Friendly, Gluten Free Options
₹₹ - ₹₹₹
Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
All Details
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Reviews (441)
Traveller rating
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1 - 10 of 438 reviews

Reviewed 3 days ago via mobile

Sat outside restaurant where it was freezing cold. Took ages for food to come out and wheb it did it was alll wrong and attitude was disguisting.

Thank rttg23yhh
Reviewed 2 weeks ago

My husband and I visited Frankie and Benny's for a lunch time treat. The service was very friendly but not overpowering and the food was lovely. The atmosphere was very relaxing along with the decor. A very enjoyable event.

Thank traceyandles2017
Reviewed 3 weeks ago

Very poor food quality i think to match the new pricing. Beef burger had absolutely no taste as no seasoning, herbs or onions just a basic mincemeat taste. The BBQ ribs had a drizzle of sauce over the pork ribs. Ribs were very bland. Poor...More

Thank aims1968
Reviewed 3 weeks ago via mobile

Absolutely no flavor.I love carbonara and it's a very simple dish.For just under 12quid you expect the chef to get this right.It was just spaghetti with chicken ,bacon but I couldn't even find any evidence or taste or carbonara sauce.so bland.......

Thank Jlgcarpentry A
Reviewed 4 weeks ago via mobile

Been here countless times. Staff always nice and food nearly alway perfect. Can be a bit off when busy. But never go hungry and atmosphere is good.

Thank Amy H
Reviewed 12 September 2017 via mobile

Had a nice family afternoon meal. The steak was OK, nothing to write home about. Shared a nice dessert with the little one. Service was prompt but they forgot a few things.

Thank FleurClarke
Reviewed 11 September 2017

Three of us ate here recently, following a debate about which restaurant to choose at the leisure park. We made the wrong choice. All of the off was at best average, and at worst inedible. One of use ordered the "Amazing skins" which were far...More

Thank CPStravellers
Reviewed 8 September 2017 via mobile

I haven't been here for a while as I didn't have a great experience a couple of years ago but my opinion has been changed! The servers were friendly, the food was quick and tasted nice. They accept tastecards as well so we got 2...More

Thank Laurenpeb
Reviewed 7 September 2017

I went in for a steak and it was bad, very bad, I called the manager and he said that they were experiencing a problem with the steaks and did not charge me for my meal which was very good customer service, however it did...More

Thank markandgillcohen
Reviewed 3 September 2017 via mobile

Very pleasantly surprised with quality and quantity of meals served here. Great value for money after week day Cinema trip, even my 86 year old mum enjoyed it and she is very hard to please when taken out for a meal, so well done!!!

Thank Christine A
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Questions & Answers
Eunice G
21 September 2016|
AnswerShow all 6 answers
Response from Lou J | Reviewed this property |
They do but its of very poor quality
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 37 - US$ 37
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly, Special Occasion Dining
Location and Contact Information
  • Address: Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: +44 1268 532522
  • E-mail
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