BASHUNDORA, The Royal Town of Sutton Coldfield

Another lovely meal at the Bashundora. The food is always excellent and well looked after whilst in the restaurant. We hadnt been for a while but now going again once a week

Date of visit: November 2021

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naomihB4269PA

2 reviews

Reviewed 28 October 2021

Despicable!!!!!!!!!!!!

Absolutely shocking experience at Bashundora this evening!!!! Where to begin??? We were asked for a drink order after it was explained how the groupon deal works. I asked if we could have more time to look at the menu before placing our order, however we...were asked again in a matter of minutes! Poppadoms arrived, we ordered 2! We were given 2.5 (not sure if the waiter ate the other half on the way to the table!) When we asked to leave the dips that we had for the poppadoms, waiter was reluctant to leave them and took one of the four pots and said he’ll top it up, however all of the other pots were pretty much empty! No offer to refill these to go with our starter. As the starter was brought to us,we were asked to present our groupon voucher. I had difficulty finding this and rather than being told to find it after the meal, the waiter stood with his arms folded glaring at me waiting for me to find it as my starter went cold! Shocking to say the least!!! When our main was brought out, it was huge so half way through our meal, my friend and I just sat chatting (with a view to eat some more at our own pace!) The waiter came over on a couple of occasions to ask if we were finished! After the third time he asked, we asked for our food to be boxed up as there was a substantial amount left. As we both had drinks left, we sat chatting whilst finishing our drinks. The waiter came over on a couple of occasions and brought a wet towel for cleaning hands then the bill (we hadn’t even asked for it yet and there were only two other people in the whole restaurant.)They were definitely keen for us to leave. When we did decide to leave, just as we were putting our coats on, the waiter went and held the door open (in other words ‘Get out!’) No thank yous! Nothing! Incredibly rude!!!! Safe to say neither my friend or I will be returning to this restaurant and we will ensure that we spread the word to friends and family about how awful it was. Wouldn’t have been so bad if the food was to any standard but it wasn’t!More

Date of visit: October 2021

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Fearless828236

45 reviews

Reviewed 10 August 2021 via mobile

Not inviting at all.

The outside puts you off from going any further. Once you pass the broken down car outside that is full of stuff used in the kitchen and is surrounded by a structure of bamboo canes used to grow vegetables! It gets no better. On a...warm evening, once we had passed the broken down car and rubbish bins we had to pass the chef who was sitting in a deckchair at the entrance, smoking and picking his feet. The inside was cold in appearance and by this time we had changed our minds and left. If the owners and chefs care nothing for the outside of the restaurant how much effort to they put into food hygiene. Many more good restaurants in Sutton to chose from.More

Date of visit: August 2021

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M0untainkng

10 reviews

Reviewed 27 June 2021 via mobile

Portion Size is a Rip-off

Used Bashundora for the first times in many years. Food was ok. Order included two tandoori mixed grills - main course dishes, costing £9.95 each. Whilst they also came with a naan bread, the portion size was pitiful, and really felt like the restaurant just...thought ‘that’ll do’ when they sent it out. I can’t remember why we had not used this place for so long, but I know why we won’t be going back any time soon. Order number B112715, today (27 June) in case you’re interested Bashundora staff.More

Date of visit: May 2021

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ggreynolds1

46 reviews

Reviewed 26 June 2021 via mobile

Never coming back

Unfortunately I was really disappointed after passing this restaurant regularly. Take away this evening as thought we would try a new Indian - big mistake !!! - it was greasy , late, incorrect , lacked flavour and very expensive for what it was. On ordering...the person advised they didn’t recognise the dish I had wanted as no one had ever ordered before - salmon - perhaps that should have been the warning sign and I wonder if this is why it was so late as they had to go and buy the fish !! Both main meals were swimming in grease - the pilau and Bombay aloo were the best two dishes !! The popadoms were stale and soft so all in all a really bad choice. The first and last time for me!More

Date of visit: May 2021

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francesb916

5 reviews

Reviewed 6 February 2021

Takeaway

Poor. Tried to order a takeaway but the Bashundora have refused to let us pay by card payment insisted on paying by cash! Seriously in Covid Pandemic!

Date of visit: February 2021

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davidhughesy74

2 reviews

Reviewed 21 December 2020

Great curry night

Ordered for me and the missus. Food was spot on, highly recommend the butter chicken. Hits the spot if you're after a good curry!

Date of visit: December 2020

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johnwK3067OS

9 reviews

Reviewed 20 December 2020 via mobile

A cautionary tale:

A cautionary tale: How hard can it be to prepare a meal for 3 for collection? Last night I ordered poppadoms plus 3 mains and rice. 20 minutes later it was ready for collection, so far so good. The card machine was of course still...broken, it’s been that way for months but the poppadoms were good, it didn’t last! 2 of the 3 main courses were wrong. The Chicken Malaya (as it said on the lid) was in fact a chicken Korma. The Lamb Rohan Josh turned out to be a mixture of chicken and grizzly lamb! Discussions on the phone were prolonged and unsatisfactory as the ‘manager’ couldn’t believe they could have made such a mess of the order. Eventually I settled for a refund but by then our enjoyment was long gone.More

Date of visit: December 2020

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N2408

5 reviews

Reviewed 13 November 2020 via mobile

Good food, Expensive drinks!

Recent visit was enjoyable. Lacking a bit of atmosphere but service was fairly good so no complaints there. Food was really good just a shame the drinks are so expensive.

Date of visit: November 2020

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stovyn

2 reviews

Reviewed 21 September 2020 via mobile

5 stars from me

Don’t normally do reviews but thought I would on bashundora! We found an amazing deal online using Wowcher! 2 courses (starter and main) and a drink for a certain price (can’t remember the exact pricing but was a excellent deal regardless) so we booked for...my birthday and omg what a hidden gem this is in Sutton! I didn’t even know it existed due to it being hidden in a court yard off the main road opposite the courts. There was only one other group in when we arrived on a Thursday night which is a utter shame as the Food was truly amazing. The service was excellent too! well done bashundora staff. I’ll definitely be back again. I only managed to take one picture of my starter (aloo) as I wasn’t going to write a review. I’ll be sure to tell my friends and family about this place also. Amazing food 5 starsMore