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Crystal Restaurant

Certificate of Excellence
₹₹ - ₹₹₹
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Mount Road | The Hydro Hotel, Eastbourne BN20 7HZ, England
+44 1323 720643
Website
Today
19:00 - 20:30
12:30 - 13:30
Closed now
See all hours
Hours:
Sun - Sat 19:00 - 20:30
Wed - Mon 12:30 - 13:30
More Info
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106 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Malvern, United Kingdom
Level Contributor
31 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 5 days ago NEW via mobile

This was a booked family birthday meal for six adults, and four children (aged 9 to 13). Saturday afternoon menu is very limited with four choices for main, including carrot and cashew nut roast for vegetarians. I had lemon and garlic chicken, baby potato, green bean and cherry tomato salad, lemon dressing (see photo), this was OK but chicken did... More 

Helpful?
Thank DeanSummerton
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Visiting Eastbourne and table booked for birthday lunch, six adults and four children, restaurant was not jam packed and staff not rushed off feet. Dining room is lovely and gardens outside just beautiful and can see a lovely sea view from terrace. I ordered soup to start then fish and chips with desert lemon Syllabub. I am sorry to say... More 

Helpful?
Thank AnitaFairman
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Our group consisted of thirteen people mostly old friends and family. Having pre booked, we found our table was laid for us but very cramped with little space between settings and random placement of table legs making things a little uncomfortable. The starters were OK but my prawn cocktail was fairly tasteless and bland. I had the roast beef main... More 

Helpful?
1 Thank Mike K
Finchingfield, United Kingdom
Level Contributor
3 reviews
Reviewed 2 weeks ago

Stunning surroundings and excellent food with very good service. Two gentlemen sitting near me at breakfast said it was more grand than The Grand Hotel! They rated it very highly.

Helpful?
Thank ariocoverdale
Management response:

Thank you for taking the time to review our Crystal Restaurant and for your kind comments. I will pass on your observations to our team members. Once again, many thanks. Kind Regards Steve Wheelband More 

Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

Fish meal was served up lukewarm and had to be replaced due to staff mistake in the kitchen. However my wife was offered an alternative meal which was fine and compensation was given. Senior waiting and supervisory staff were very good although better training for restaurant waitresses needed, eg plates removed before both customers had finished and were shying away... More 

Helpful?
Thank Frank S
Management response:

Thank you for taking the time to review our Crystal Restaurant. You have given us some valid points to help assess our service and training for which I am very grateful. I have discussed all your observations with the relative heads of department and would love to hear from you on how we have improved on your next visit. Kind... More 

Level Contributor
45 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 5 March 2017 via mobile

We booked this restaurant to celebrate my partners birthday. On arrival we had a drink in the bar and took in the atmosphere before dinner. I noticed that there was a lot of staff and waiters working. We headed into the restaurant and was shown to our table. There we sat for 10 minutes until we were given a menu... More 

Helpful?
1 Thank Keith D
Bexhill-on-Sea, United Kingdom
Level Contributor
44 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 March 2017

Had an excellent lunch here. Everything is good or better. Service could not be faulted - so attentive and finely paced. The cost of £14.50 for 2 courses is excellent value given that the food is cooked to a very good standard and includes coffee. The portions are not large but quite sufficient for lunch time - very gourmet style... More 

Helpful?
Thank Graham S
Management response:

Dear Graham Thank you for taking the time to review our Crystal Restaurant. I am very pleased you enjoyed your visit and look forward to seeing you again very soon. Kind Regards Steve Wheelband More 

Abingdon, United Kingdom
Level Contributor
245 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
Reviewed 25 February 2017

The breakfast and dinner served in the restaurant is very good served by very pleasant staff ..very well cooked and good quality

Helpful?
Thank margaret-oxon
Management response:

Dear Margaret Than you for taking the time to review our Crystal Restaurant. I am very pleased you enjoyed the breakfast and dinner served to you and our team members took care of you as well as they did. Look forward to seeing you again soon. Kind Regards Steve Wheelband More 

Dunstable, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 24 February 2017

The Crystal restaurants decor was lovely, historic of previous days. We had a really lovely full breakfast in there, plenty of variety

Helpful?
Thank maureen b
Management response:

Dear Maureen Thank you so much for taking the time to review our Crystal Restaurant. I am pleased to see our team looked after you and that you enjoyed our offering. Kind Regards Steve Wheelband More 

Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 11 February 2017

The food was of the highest quality and the service was extremely good and professional without losing the personel touch with diners.

Helpful?
Thank Norman R
Management response:

Thank you for taking the time to review our Crystal Restaurant. I am so pleased you enjoyed your visit with us and look forward to seeing you again very soon. Kind Regards Steve Wheelband More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$ 16 - US$ 36
Cuisine
British
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Validated Parking
Good for
Groups, Special Occasion Dining, Business meetings, Child-friendly
Open Hours
Sunday
19:00 - 20:30
12:30 - 13:30
Monday
19:00 - 20:30
12:30 - 13:30
Tuesday
19:00 - 20:30
Wednesday
19:00 - 20:30
12:30 - 13:30
Thursday
19:00 - 20:30
12:30 - 13:30
Friday
19:00 - 20:30
12:30 - 13:30
Saturday
19:00 - 20:30
12:30 - 13:30
Location and Contact Information
  • Address: Mount Road | The Hydro Hotel, Eastbourne BN20 7HZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Sussex  >  Eastbourne
  • Phone Number: +44 1323 720643
  • This restaurant is at Hydro Hotel Eastbourne
Description
The Crystal Restaurant at the Hydro Hotel offers breakfast, lunch and dinner everyday. Featuring traditional British and French style cuisine with a contemporary twist. With a varied wine list and at dinner, a separate full vegetarian menu. Friendly and professional staff provide excellent service. Special diets can be catered for. Pre-booking is recommended for Crystal restaurant only. For more casual fare at lunchtime, guests can look at the seaview Conservatory Restaurant, offering lighter lounge style selections.

Questions & Answers

Questions? Get answers from Crystal Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?