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₹₹ - ₹₹₹
European, Scandinavian
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Koskikatu, Rovaniemi, Finland
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42 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Level Contributor
30 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 17 January 2017 via mobile

Came here 5 years ago and had the sautéed reindeer. Came here to see Santa, had to come back and have it again. The restaurant had been decorated and looked great. Ordered the reindeer, bit pricey €26.50 but that's the same everywhere in Rovaniemi. The meal came with mash potatoes, gherkins and lingonberry sauce. It lived up to and surpassed... More 

Thank Janvanj7
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 January 2017 via mobile

Service was slow and the two waitresses serving us didn't seem to communicate so we had to repeat our order to each one. Unfortunately there were a few children who were Playing in the play area and were extremely loud. Neither the parents nor the staff told them to keep the noise down and at one point they were running... More 

Thank Chico J
Horsham, United Kingdom
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 20 December 2016

We staxed at the Santa hotel and wantEd it quite simple on arrival. Tripadvisor checked and not really expected lots after reading the reviews, however all our dishes were really tasty! Not really fine dining but definitely good for lunch...

Thank sscheuring75
Rovaniemi, Finland
Level Contributor
34 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 20 May 2016

For dinner this restaurant would have been ok twenty years ago when people didn't know any better. Slow service and overcooked mushy vegetables. I got the feeling that this place lacks ambition and they don't even try to impress you with good food. I've been here a couple of times for business lunch and that's exactly what you get. Basic... More 

Thank Intiajohanna
Riga, Latvia
Level Contributor
149 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 138 helpful votes
Reviewed 3 January 2016 via mobile

We had our sons 6th birthday dinner here. Here was a decently priced children menu with lot of options. Our choise for ourselves was local fish which was delicous albeit portion was quite small. And we had specially pre-ordered birthday cake plus complimentary song from Italian group!

Thank Ezis
Province of Cadiz, Spain
Level Contributor
65 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 3 January 2016

The food was average to good. We couldn't get in the restaurant for Christmas but after eating there, I am glad we went somewhere else for Christmas Dinner. The staff was average. Nothing stood out as delicious but we had a nice view out the window over the city.

Thank TravlnGastronomy
Rovaniemi, Finland
Level Contributor
178 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 5 July 2015

Do not expect too much from either lunch buffet or dinner buffet: the quality is good but nothing to remember after having eaten here. There is pretty much to choose from, though. But if you choose to have an a'la carte dinner, you might get positively surprised. Service is nice, but not always as good as would expect from a... More 

Thank suomituristi2015
Philadelphia, Pennsylvania
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 23 September 2014

We were appalled, given the reputation, but perhaps that dates back to a much earlier time. In Lapland we expected the reindeer to be fresh and well-prepared but this reindeer was touch and very gamey, full of fat and entirely inedible. We did not send it back; we just left it on the plate, but the staff was entirely indifferent.... More 

1 Thank Laura B
Tampere, Finland
Level Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 23 September 2013

I was alone on the restaurant and have a good food and service. The waiters talk together hole time, it was not so kind.

Thank Marita V
Tampere, Finland
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 22 December 2012 via mobile

For a comprehensive selection of Lappish starters and specialities go for the variety of starters for two. As the kitchen was out of "Reindeer Two Ways" I had a Reindeer shank instead. The meat was so tender that it fell of the bone. Very good indeed. The waitresses were friendly and helpfull when prompted, but inexperienced.

Thank JSD71

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Rovaniemi, Lapland

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
European, Scandinavian
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible
Good for
Groups, Child-friendly, Business meetings
Location and Contact Information
  • Address: Koskikatu, Rovaniemi, Finland
  • Location: Europe  >  Finland  >  Lapland  >  Rovaniemi

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gaissa and other visitors
1 question
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Questions? Get answers from Gaissa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?