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The Diner

) #418 of 2,087 Restaurants in Florence American,
Via dell'Acqua, 2, 50100, Florence, Italy
+39 055 290748
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  • Excellent36%
  • Very good44%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“brunch” (21 reviews)
“burger” (39 reviews)
“eggs benedict” (10 reviews)
Open Now
09:00 - 23:00All hours
American, Diner
Via dell'Acqua, 2, 50100, Florence, Italy
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Reviews (559)
Traveller rating
Traveller type
Time of year

1 - 10 of 559 reviews

Reviewed 1 week ago via mobile

My order didn't come with everything that was specified in the menu, the toilet had no toilet paper or soap, the Wi-Fi didn't work and the poached eggs were well over done.More

Thank Jhol S
BOZO S, Proprietario at The Diner, responded to this reviewResponded 6 days ago

Jhol, I'm sorry that you didn't enjoy your experience. I'm not sure what the missing elements were but simply letting us know would have been a much easier fix. The wi-fi works great -- I'm using it right now to answer you. The bathrooms are...More

Reviewed 16 May 2017

I've eaten here three times during two trips to Florence. It is a hidden gem (right behind the Bargello Museum). I know other reviewers have said this is like an American Diner--it is, but most customers are Italians--that is when you can tell it is...More

Thank RebeccaRyanOrange
Reviewed 14 May 2017

This place is one of the few that serve American style breakfasts. They would never be successful in the USA, but for Florence, it is fairly good. Prices are reasonable and there are variety of typical breakfast items. If you are tired of espresso and...More

Thank James C
Reviewed 7 May 2017

It is nice to have a change when you live in Italy so typically on Sundays my family and I love to have brunch. We tried the Diner and the menu looked terrific although the problem is they use the worst of the worst food...More

Thank Linda S
Reviewed 26 April 2017

Being in Italy for 3 weeks - this was a major find! If this diner was here in the states it would be one of the best! The owners know exactly what great American diner food is! We had burgers, omelets, pancakes, fries, salads and...More

1  Thank amare_la_vita_cc
Reviewed 25 April 2017

If you are looking for a substantial reasonably priced american style (but can also get English breakfast) breakfast or lunch this is the place. Took a bit of finding but once there was very pleased with the selection of food. 2 mornings we ate breakfast...More

Thank Dalglish_28
Reviewed 17 April 2017 via mobile

I went there under the recommendation of friends. I had the grilled cheese sandwich. It was greasy as was the general impression I had of this resto's food. The service is ok. The decoration is typical. Very average honestly.

Thank Ibrahim M
Reviewed 26 February 2017 via mobile

This American styled restaurant is absolutely amazing , great omelettes, amazing burgers, amazing atmosphere. The hard working owner of the restaurant just adds to it !!! Definitely a must go

Thank Rachael E
Reviewed 17 February 2017 via mobile

Service is apathetic. My coffee was luke warm. I ordered French toast which was dry and unpleasant to eat. My partner ordered eggs Benedict and the eggs were well under, the bacon was good but the hash brown was stodgy and seemed like it had...More

Thank Ingrid B
Reviewed 16 February 2017

Best breakfast when you need to switch up the Italian food intake!! Amazing service and the perfect menu for all the diner cravings from burgers to pancakes. Must do!

Thank Colleen H
Florentia, as it was called by Latins, is permeated by
an eternal beauty spread in all corners of the city.
The historic center is characterized by the immensity
of the Duomo, able to transport tourists into the
brightest age of Florence: the Renaissance. Who does
not know the Brunelleschi Dome, San Giovanni
Baptistery and the Giotto’s Campanile? Everything is
enclosed here and it would be easy to imagine the city
Nearby Restaurants
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Il Bufalo Trippone
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Acqua Al 2
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Nearby Attractions
Museo Nazionale del Bargello
2,287 reviews
.06 km away
Badia Fiorentina
60 reviews
.07 km away
Palazzo Gondi
26 reviews
.12 km away
Complesso di San Firenze
29 reviews
.10 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 11 - US$ 17
American, Diner
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Highchairs Available, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Takeout
Good for
Kids, Child-friendly
Open Hours
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Via dell'Acqua, 2, 50100, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Duomo
  • Neighbourhood: Duomo
  • Phone Number: +39 055 290748
  • E-mail
First diner since 2004
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