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Hard Rock Cafe

) #526 of 9,165 Restaurants in Madrid ₹₹ - ₹₹₹ , , American
Paseo de la Castellana 2, 28046 Madrid, Spain
+34 914 36 43 40
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Overview
  • Excellent30%
  • Very good39%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
“burger” (75 reviews)
“ribs” (13 reviews)
“fries” (17 reviews)
Open Now
All hours
CUISINES
Diner, Central American, American, Bar, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Paseo de la Castellana 2, 28046 Madrid, Spain
All Details
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Reviews (2,104)
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1 - 10 of 546 reviews

Reviewed 4 days ago

We have visited many Hard Rock Cafe restaurants and always enjoy the choice and value for money. The staff were helpful and friendly, and the food was good value for money.

Thank pfreaney
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Thanks for your comments. we are very happy that you enjoyed your experience. Keep rockin'!!

Reviewed 4 days ago via mobile

This was my 1st ever visit to a hard rock cafe restaurant and myself and my 2 children ages 10 and 13 were impressed. Our server Juan from Argentina couldn't do enough for us especially with our food order (2 very fussy eaters) and keeping...More

Thank ARMAGHBRENDA
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Hello Armagh: Thank you very much for taking time to review the Hard Rock Cafe Madrid. In Hard Rock Cafe all team member works focused to provide good service and quality products in a unique environment to offer you a real Hard Rock experience. we...More

Reviewed 5 days ago via mobile

Went here on our last night of our trip to Madrid, it did not disappoint, we both had steak and 2 sides (way too much) but was amazing to try it all, steak was cooked to perfection!! lovely restaurant friendly staff, can't wait to go...More

Thank Marydoc1985
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Hello Marydoc: Thank you very much for taking time to review the Hard Rock Cafe Madrid. We are always pleasant to serve Hard Rock Fans like you. See you soon

Reviewed 6 days ago via mobile

The dinner was average, Burgers are still good although they have changed the menu with new ones, the Nachos which was one of their most famous plates has changed for bad, very few "real" cheese and most of it melted fake cheese and sauces. They...More

Thank Ojeda180973
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Hello Ojeda: Thank you very much for taking time to review the Hard Rock Cafe Madrid. I truly regret that we did not handle things better and followed up with our team to ensure this type of situation does not happen again In case you...More

Reviewed 1 week ago via mobile

We had a wonderful dinner: all was fresh, delicious and well served. Our waitress (unfortunately I don't remember the name ((() was very attentive and deserves separate thanks. A whole crew of waiters sang happy birthday to me, which was surprising and sweet. A memorable...More

Thank Natalia T
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Hello Natalia: Thank you very much for taking time to review the Hard Rock Cafe Madrid. We really appreciate comments like yours. We are glad that you and your family enjoyed your birthday and Hard Rock experience Hope you and your family return soon

Reviewed 2 weeks ago

Went here for my niece's hen party, we could noir have had better service the manager George went above and beyond for us the service was superb we will definitely go again if we come to MadridMore

Thank Allyson G
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Hello Allyson: Thank you very much for taking time to review the Hard Rock Cafe Madrid It is really important to us receive all kind of feedback form our guest that we take with the utmost seriousness and make us improve day by day, We...More

Reviewed 2 weeks ago via mobile

After waiting until my wife and two kids finished their meals I canceled the burger order at the same time and never came despite the " one more minute " from the arrogant waitressMore

Thank Pedro A
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hello Pedro: Thank you very much for taking time to review the Hard Rock Cafe Madrid. I truly regret that we did not handle things better and followed up with our team to ensure this type of situation does not happen again In case you...More

Reviewed 3 weeks ago

I always go to a Hard Rock for my birthday, last year Barcelona, year before London, both were perfect However the one in Madrid is well below standard, sat down at 19.30 and ordered the Ribeye Steak only to be told they had run out,.....More

Thank Bob C
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hello Bob: Thank you very much for taking time to review the Hard Rock Cafe Madrid I truly regret that we did not handle things better and followed up with our team to ensure this type of situation does not happen again. Kind regards

Reviewed 3 weeks ago via mobile

As this is an American Style Restaurant you get food thrown at you. When asked if we want to have some onion rings as a starter, we were presented with a 25cm high tower of onion rings that were about 10cm in diameter each!! Drinks...More

Thank Robin T
Reviewed 4 weeks ago via mobile

The 4 of us arrived on a Friday evening without making a reservation. The staff were extremely polite and took us to our table. The place soon filled up and had a great atmosphere. Had we not been with our two young children we probably...More

Thank Verona7621
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
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Nearby Attractions
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.36 km away
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.29 km away
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.18 km away
Museo de Cera de Madrid
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.20 km away
Ask a question
Questions & Answers
robertslauren
12 August 2017|
AnswerShow all 5 answers
Response from HRC m | Property representative |
Hi, we can send you the information to your mail. Could you please give it to us _ kind regards
0
Votes
Abbie0616
9 May 2017|
AnswerShow all 4 answers
Response from andyh67186334 | Reviewed this property |
Yes it does, and it was excellent
1
Vote
Daryn B
13 November 2015|
AnswerShow all 4 answers
Response from GalvestonJT | Reviewed this property |
We were just there. This place looks like all the others. No different. The music is way too loud, even by HR standards. The food is greasy and sorta yummy in a fried food way. Please select one of Madrid's other places... More
0
Votes

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Diner, Central American, American, Bar, Vegetarian Friendly
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Bar Scene, Kids, Special Occasion Dining, Child-friendly
Open Hours
Sunday
12:30 - 02:00
Monday
12:30 - 02:00
Tuesday
12:30 - 02:00
Wednesday
12:30 - 02:00
Thursday
12:30 - 02:00
Friday
12:30 - 02:00
Saturday
12:30 - 02:00
Location and Contact Information
  • Address: Paseo de la Castellana 2, 28046 Madrid, Spain
  • Location: Europe  >  Spain  >  Community of Madrid  >  Madrid>  > Barrio de Salamanca
  • Neighbourhood: Barrio de Salamanca
  • Phone Number: +34 914 36 43 40
  • E-mail
Description
The electrifying capital of Spain, Madrid is one of the country's most vibrant and exciting cities. Madrileños make it a daily practice to take time to enjoy life, and now you can do the same when visiting the Hard Rock Cafe Madrid. Located at Plaza de Colón along the historical Paseo de la Castellana, the Cafe awaits as your fiesta destination for enjoying this rollicking city. The Cafe's outstanding memorabilia collection and the majesty of this fabled city with nearby views of the National Library, the Cultural Centre of Madrid, and the beautiful oceanic fountains of Colón, will completely invigorate you, so get ready for the all night extravaganza, Hard Rock style!
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