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Hard Rock Cafe

#985 of 9,852 Restaurants in Madrid
₹₹ - ₹₹₹, , American
Paseo de la Castellana 2, 28046 Madrid, Spain
+34 914 36 43 40
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Neighbourhoods
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Overview
  • Excellent31%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“burger” (83 reviews)
“fajitas” (7 reviews)
“fries” (19 reviews)
Closes in 7 min
Hours
CUISINES
Diner, Central American, American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Paseo de la Castellana 2, 28046 Madrid, Spain
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (2,378)
Traveller rating
Traveller type
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1 - 10 of 619 reviews

Reviewed 6 days ago via mobile

We were there just for a coffee and except the fact that coffee were awful service was disgraceful and very kindness...I don’t know about the food maybe would be goosMore

Thank Mixalis L
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Hello Mixalis: Thank you so much for letting us know about your experience with us during your visit. Though we fell short this time we would really like to have the chance to see you again and make sure you receive the best experience. Please...More

Reviewed 3 weeks ago

We enjoyed our visit to this Hard Rock and thought the food was better than most Hard Rock Cafes. It is smaller than most Hard Rock Cafes, but we enjoyed our visit.

Thank chasetravelers
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hello Chase: Thank you very much for your review on Tripadvisor. We are so happy you had a lovely experience with us and we hope to get to see you again very soon. Until next time, Regards.

Reviewed 3 weeks ago via mobile

I enjoy a visit to HRC in most cities I visit. This one is more out of the way. Its not in the main tourist area. However you can take the metro. Big cafe. Not queuing when we visited. Usual typical food. Had a great...More

Thank irishgirl61
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Hi irishgirl61: Thank you very much for taking time to review the Hard Rock Cafe Madrid. All our guest’s feedback are really important to us and make us improve day by day.In Hard Rock Cafe all team member works focused to provide good service and...More

Reviewed 4 weeks ago via mobile

Great food,great service and great time. Big portions great for shearing. One of must visit places in Madrid.More

Thank Marinagriffiths
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Hello Marinagriffiths: Thank you very much for taking time to review the Hard Rock Cafe Madrid. All our guest’s feedback are really important to us and make us improve day by day. In Hard Rock Cafe all team member works focused to provide good service...More

Reviewed 4 weeks ago via mobile

Having not done a hard rock for a few years we thought we would give Madrid a go as there for the weekend. It was a very wet Thursday evening, but it was still buzzing, so had to wait 15 minutes for a table. As...More

Thank Peter M
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hello Peter: First of all, thank you so much for writing a review about your visit at Hard Rock Madrid. We appreciate all our guests` reviews and suggestions and we try to improve all the time. Second, please accept our apologies for all the inconveniences...More

Reviewed 4 weeks ago via mobile

We had the nachos and chips not much choice for vegetarians was disappointed about that but what we did have was niceMore

1  Thank Malikjunaid786
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hello Malikjunaid: Thank you very much for writing a review about your visit at Hard Rock Madrid. We appreciate all our costumers` reviews and always try to improve our service in order to give a better experience for every visit. We would really like to...More

Reviewed 10 April 2018 via mobile

We had fajita and buffalo wings. The fajita we found below average while the wings were average. A ribera del Duero wine we ordered was decent for the price. Service was very good.More

Thank L P
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hello L P: Thank you for letting us know about your experience in hard Rock Madrid. All our costumers` reviews are very important to us in order to improve where we fail or don`t reach our guests` expectations. Our everyday goal is to bring the...More

Reviewed 3 April 2018 via mobile

We had a great meal at the Hard Rock Cafe with a brilliant waiter who spoke English perfectly. The only downside was that we could here music from two different TVs which were showing different channels. The toilets are downstairs and have the strangest hand...More

Thank Ash1971
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 5 April 2018

Hello Ash: Thank you so much for writing us a review about your visit at Hard Rock Madrid. We always do our best to offer an excellent service so we are very happy you had such a great experience with us. Come back again soon...More

Reviewed 2 April 2018

Another visit to hard rock cafe, we love specillaly the classic Nachos and the wings, very huge as usual.The service from the waiter was good.We recommend and we will back again.More

Thank Manuel L
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 5 April 2018

Hello Manuel: Thank you very much for such a lovely review about your visit at Hard Rock Madrid. We recommend as well visiting us during our Happy Hour and you can have your favorite starters at half the price. We will be waiting for you....More

Reviewed 2 April 2018 via mobile

This Hard Rock Cafe is fabulous. We had an absolutely brilliant night with our friends. The food was delicious and the waiter was very friendly. We couldn’t have asked for a better experience.

Thank Leanne F
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 5 April 2018

Hello Leanne: Thank you so much for your lovely review here on Tripadvisor. It is always a huge pleasure having guests like you that enjoy the whole experience Hard Rock . We hope to get to see you again soon. Until next time. You rock!!!

Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
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Ask a question
Questions & Answers
bc5052
19 November 2017|
AnswerShow all 2 answers
Response from 900wendys | Reviewed this property |
I'm sorry - how on earth would a diner at a restaurant know every member of staff? Why not phone the restaurant and ask to speak to them.
0
Votes
robertslauren
12 August 2017|
AnswerShow all 5 answers
Response from HRC m | Property representative |
Hi, we can send you the information to your mail. Could you please give it to us _ kind regards
0
Votes
Abbie0616
9 May 2017|
AnswerShow all 4 answers
Response from andyh67186334 | Reviewed this property |
Yes it does, and it was excellent
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Diner, Central American, American, Bar, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Bar Scene, Kids, Child-friendly, Groups
Open Hours
Sunday
12:30 PM - 2:00 AM
Monday
12:30 PM - 2:00 AM
Tuesday
12:30 PM - 2:00 AM
Wednesday
12:30 PM - 2:00 AM
Thursday
12:30 PM - 2:00 AM
Friday
12:30 PM - 2:00 AM
Saturday
12:30 PM - 2:00 AM
Location and Contact Information
  • Address: Paseo de la Castellana 2, 28046 Madrid, Spain
  • Location: Europe  >  Spain  >  Community of Madrid  >  Madrid>  > Barrio Salamanca
  • Neighbourhood: Barrio Salamanca
  • Phone Number: +34 914 36 43 40
  • E-mail
Description
The electrifying capital of Spain, Madrid is one of the country's most vibrant and exciting cities. Madrileños make it a daily practice to take time to enjoy life, and now you can do the same when visiting the Hard Rock Cafe Madrid. Located at Plaza de Colón along the historical Paseo de la Castellana, the Cafe awaits as your fiesta destination for enjoying this rollicking city. The Cafe's outstanding memorabilia collection and the majesty of this fabled city with nearby views of the National Library, the Cultural Centre of Madrid, and the beautiful oceanic fountains of Colón, will completely invigorate you, so get ready for the all night extravaganza, Hard Rock style!
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