Bad customer service. Bad public relation. Bad service. The waiters attitude was horrible. Don't even try to visit.
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Visited restaurant Saturday 1st July with my daughter and daughter in law. It was very busy and had to wait for an available table. Not a problem to us as we enjoyed the Bar. Even though the restaurant was very busy the ambience was mellow...More
I went on Friday and was my second visit. Meal was fab and the service ok. Only thing to complain about is that one on the waiter leant across me to pass the drink to my friend who was sat opposite. We were at the...More
Pleasantly surprised by the improvements in the food quality and taste. When we visited last year in November the quality of food had dropped significantly but it looks like they've tackled that and it's picking up again. The sheesha patio outside it's absolutely worth visiting.
Have to say i was really disappointed with this place. We went yesterday and i thought the quality of food was poor. I had to send my papadums back as they weren't fresh. The waitress tried to tell me they were but they weren't. They...More
Went with family of 5 (2kids), lovely venue. Had to pay for initial drinks at the bar as we had to wait 10 mins for table. Once seated Flavo the waiter turns up (nice & charming), we ordered. The starters & mains were good but...More
Had to wait an hour for food, waitress said the ticket hadn't made it to the kitchen, when it did turn up it was very nice but there was no real apology - was very disappointed with the service. Not one smile from anyone or...More
Had a works lunch at Zouk last week, the majority of the group ordered the Tiffin lunch for £7.95 each. This consists of Pila Rice, Chapatti and three different curry's (lamb. Chicken and Vegetable) it does change every day . All three curry's tasted fresh...More
Restaurant seems nice very welcoming, the waiter that came over to take the order very rude not a even smile, came over talking in a moody rude manner, starters came out sauces was served in a broken pot, if I'm paying 10.95 for a starter...More
I go to Zouk at least once a year. I would put money aside for it. The Asian-spice-marinated salmon is divine, crumbles and just sates and comforts every taste bud. The fries were a little too thin last time which meant that they got a...More