Me and my girlfriend visited cuppa joes for lunch time we went and In got seated and all was well. The lady serving was nice and we ordered pancakes and the breakfast bap and a hot chocolate and a white hot chocolate. It didn’t take...long for the food to come down but…
So the pancakes were clearly microwaved as we use the same ones in my workplace so i know exactly what they were like the were very soggy and hard in places but I still eat them because I don’t like to complain and don’t like to make a fuss , the bap was advertised as a floury bap and it came as a whole meal bap which isn’t too big of a deal , but the bap was stale ,very little sauce inside the rashers were like stones and the sausages were fine , there was also bits of green onion stuck to the bottom of the bap, we didn’t eat any of it so we decided we weren’t going to pay for it because it was literally inedible
The white hot chocolate was just hot milk and marshmallows we both tried it and it wasn’t pleasant , my hot chocolate was fine.
We have never complained in a place before but what happened next took us too the edge of walking out
We expected to be checked on by our server and that we were okay for everything but nobody came. The restaurant cleared to about 1/4 capacity so at this time they were not under any pressure what so ever, we made STERN eye contact with EVERY member of staff Many many times in there and we’re constantly ignored , we were surrounded by dirty tables so we thought that they would clear them and then we could talk to them about the food.
I believe they knew we didn’t eat the bap and ignored us because of it , this continued for half an hour and we were on the verge of walking out because we were INVISIBLE to them anyways.
I got fed up and walked to the manager and asked to pay , I politely tried to explain our situation that the bap was inedible and that we would only pay for what we ate which would be just 1/2 the food which I believe to be fair.
The manager interrupted me and told me to GET OUT in front of the whole restaurant, he kept saying get out get out get out and shooed me away from him, I turned and explained that I wanted to pay for the pancakes but he still said get out , me and my girlfriend then left the restaurant absolutely Appalled from his behaviour , I’ve never been treated by a member of staff so badly .More