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The Royal Scot

) #613 of 1,939 Restaurants in Glasgow , British,
40-48 Union Street | Glasgow, Glasgow G1 3QX, Scotland
+44 141 229 6011
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Overview
  • Excellent38%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible12%
Travellers talk about
“steak” (14 reviews)
“free dessert” (3 reviews)
“pub lunch” (4 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Scottish
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
40-48 Union Street | Glasgow, Glasgow G1 3QX, Scotland
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Reviews (237)
Traveller rating
Traveller type
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1 - 10 of 225 reviews

Reviewed 3 days ago via mobile

Great food, great service, great staff, great location, will be back! Ask for Sara, great waitress 😝

Thank Iain M
General Manager A, Manager at The Royal Scot, responded to this reviewResponded yesterday

Iain M, thank you so much for the positive review! I will be sure to pass on your lovley feedback to all the staff and Sara. TeamTRS:)

Reviewed 1 week ago

On a boisterous Saturday nite I found a nice window seat on the second floor. Had a decent meat pie with mashed potatoes, peas and onions and an ale on the side. Friendly service and a pleasant, if busy atmosphere.

Thank peter k
Hayley C, Manager at The Royal Scot, responded to this reviewResponded 5 days ago

Peter, thank you for the high star rating! We are glad you enjoyed your time with us. Hope to see you again. TeamTRS :)

Reviewed 3 weeks ago via mobile

The Guiness and Ale pie was cold and had three tiny pieces of meat. The ribs were edible but had obviously been cooked a long time ago. The prices are low bot it's not worth it.

Thank TorontoDrew
General Manager A, Manager at The Royal Scot, responded to this reviewResponded 3 weeks ago

Torontodrew, we regret to hear that you had this experience with us. If you could please contact us on 0141 229 6011 so we can discuss your visit with us. Thank you.

Reviewed 4 weeks ago via mobile

Great wee day out with the girls, lovely lunch and fan customer service, lunch was served very quickly. In such a prime location for shopping and also the train station. Would recommend and come again

Thank Amanda C
General Manager A, Manager at The Royal Scot, responded to this reviewResponded 3 weeks ago

Hi Amanda, thank you for taking the time to leave a review for us at The Royal Scot. We're happy we could meet your expectations! thanks again.

Reviewed 4 weeks ago via mobile

I visited today with friends for a girls day out. We were looking for a reasonable priced place for lunch and were intrigued by the royal scot menu. I thoroughly enjoyed my starter and main and was pleasantly surprised by the customer service i received...More

Thank Danielle B
General Manager A, Manager at The Royal Scot, responded to this reviewResponded 3 weeks ago

Danielle, thank you so much for the positive review! We are so glad you had a nice day with us and that you enjoyed your food :) Thanks again.

Reviewed 4 weeks ago via mobile

Great lunch great fast service great atmosphere really enjoyed my lunch. Very ideal and close to the train station which is ideal if looking for a place for a meal when travelling.

Thank Pamela C
General Manager A, Manager at The Royal Scot, responded to this reviewResponded 3 weeks ago

Pamela C, thank you so much for your lovely comments. We are glad you enjoyed your lunch with us! We hope to see you again soon :)

Reviewed 4 weeks ago via mobile

once again when visiting this pub to meet friends greeted with top class service and really good value for money food and drink, when in town I usually take some time to pop in even if only briefly

1  Thank gordonb783
General Manager A, Manager at The Royal Scot, responded to this reviewResponded 3 weeks ago

Gordonb783, we're so glad that we were able to go above and beyond your expectations! Really appreciate the feedback :)

Reviewed 24 May 2017

Would just like to say what great customer service this young man has. We were very well impressed with him and he is an asset to the place. Keep up the good work. I would also like to nominate him for employee of the month...More

Thank ALLAN025
TheRoyalScot, Manager at The Royal Scot, responded to this reviewResponded 4 weeks ago

Hi Allan, Many thanks for taking the time to leave us feedback - We will make sure Callum hears about your review!! Hope to see you again soon Team TRS

Reviewed 24 May 2017

Terrible experience at this restaurant. We had lunch around 12p.m. The TV was very loud. We ordered and paid at the bar and waited for our food to be delivered. Bad food, tasteless. My friend had beef pie which was hard a rock. Who knows...More

Thank teresa3000
TheRoyalScot, Manager at The Royal Scot, responded to this reviewResponded 4 weeks ago

Hi Teresa, Apologies if you felt the experience was not to your satisfaction - we have had an issue with the supplier on that particular beef pie and as a result we have completely refreshed our entire menu - we are so pleased with the...More

Reviewed 23 May 2017 via mobile

The title says it all. The food was tasteful and propitious. Another plus: the friendly and patient staff!

Thank Leto1509
TheRoyalScot, Manager at The Royal Scot, responded to this reviewResponded 4 weeks ago

Leto, Many thanks for your feedback and kind words - I will make sure the staff hear about your comments and we look forward to seeing you agin soon. TeamTRS

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Questions & AnswersAsk a question
xcheryl1964x
Sorry Arron but apart from today the last time i was talking about was about 2 months ago the same thing happened not the last 2 saturdays. Feel really disappointex as used to come here regularly up until then. Thought we would come in today thinking the problem would be sorted but no the service was the same and can i just add that i have seen the place MUCH busier and not had this kind of service.Is it under new management? If so then they are not managing so good
6 September 2015|
Answer Show all 2 answers
Response from TheRoyalScot | Property representative |
Hi Cheryl, To answer your question we have not changed management but we have undergone huge changes with both our front and back of house team. Occasionally they wobble but slowly and surely they are getting up to speed. I... More
0
Votes
xcheryl1964x
Have been in twice in past wee while and people waiting an hour for food and we been told kitchen is closed and they dont know when it will ooen again why is this happening?????
5 September 2015|
Answer
Response from TheRoyalScot | Property representative |
Hi Cheryl, Thanks for your question. We have on the past two Saturdays had to take off food for an hour to let the kitchen catch up with orders. We would rather do this than dissappoint our guests with poor service and long... More
-1
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub, Scottish
Meals
Lunch, Dinner, Brunch, Breakfast
Restaurant features
Outdoor Seating, Buffet, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Good for
Groups, Bar Scene, Local cuisine, Kids, Child-friendly
Open Hours
Sunday
10:00 - 00:00
Monday
10:00 - 00:00
Tuesday
10:00 - 00:00
Wednesday
10:00 - 00:00
Thursday
10:00 - 00:00
Friday
09:00 - 00:00
Saturday
09:00 - 00:00
Location and Contact Information
  • Address: 40-48 Union Street | Glasgow, Glasgow G1 3QX, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Glasgow
  • Phone Number: +44 141 229 6011
  • E-mail
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