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Palm Court at The Balmoral

1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland
+44 131 556 2414
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Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“sandwiches” (181 reviews)
“cake” (53 reviews)
Closed Now
All hours
CUISINES
British, Scottish, Gluten Free Options, Vegetarian Friendly
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland
All Details
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Reviews (829)
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1 - 10 of 781 reviews

Reviewed 2 weeks ago

I treat myself to a quiet repose enjoying a refreshing cup of tea served beautifully in silver service and scrumptious shortbread biscuits after hours of trekking around the city’s sites. I love the peace and quiet in the sumptuous surroundings. It is worth the rather...More

Thank JemimaCambridge
Reviewed 2 weeks ago

The Balmoral Hotel's Palm Court offers a leisurely elegant afternoon tea, with Scottish-grown tea varieties and locally-sourced refreshments. Service is exceptional.More

Thank Renee T
BalmoralEdinburgh, General Manager at Palm Court at The Balmoral, responded to this reviewResponded 5 days ago

Dear Renee T Thank you for taking the time to leave a review following your recent visit to Palm Court for afternoon tea. I was delighted to read you enjoyed our varieties of tea as well as our strong focus on locally sourced produce. I...More

Reviewed 2 weeks ago via mobile

We visited this hotel for mid morning tea with the children. The service was awful and it took 40 mins to get our drinks after ordering. When they did arrive, the drinks were cold and there was no milk with the tea. For such a...More

1  Thank Sheila O
BalmoralEdinburgh, General Manager at Palm Court at The Balmoral, responded to this reviewResponded 2 weeks ago

Dear Sheila O I am truly sorry to hear of your recent experience at Palm Court. We thank you for your constructive comments and I will certainly be sharing your feedback with my colleagues as this gives us an opportunity to better the experience for...More

Reviewed 4 weeks ago

For our finale to our 3 weeks in the UK we had the pleasure of high tea at Palm Court at The Balmoral. The experience exceeded all our expectations. The service was great, the food and beverages were both delicious and plentiful and the harpist...More

Thank Stokes5
BalmoralEdinburgh, General Manager at Palm Court at The Balmoral, responded to this reviewResponded 4 weeks ago

Dear Stokes5 Thank you for your kind review and recommendation following your visit to Palm Court. I am delighted to read that your Afternoon Tea experience exceeded your expectations. Your generous feedback regarding the service provided by my colleagues and the delicious food is very...More

Reviewed 4 weeks ago

Traveled to Edinburgh in celebration of my sister’s birthday. After checkout high tea options, decided that tea at the Grand Dame (Balmoral Hotel) would be the spot. Best decision ever! The Palm Court room was large and beautiful. They provided a harpist who performed on...More

Thank psicokitty
Reviewed 17 October 2017

Excellent choice of teas and sizes of accompanying meals. if its really just a snack you want , one afternoon tea is enough for two, but if its filling in ahead of a late dinner , go for the full spread. Service could have been...More

1  Thank BlairD21
BalmoralEdinburgh, General Manager at Palm Court at The Balmoral, responded to this reviewResponded 5 weeks ago

Dear BlairD21 Thank you for taking the time to write your impressions following your visit to Palm Court. I am pleased to read that you enjoyed our afternoon tea and vast selection of teas. Thank you also for your constructive comments, I will certainly be...More

Reviewed 13 October 2017 via mobile

My fiancé surprised me with high tea at the balmoral and what a lovely treat. The soup we started with was lovely and very tasty this was followed by the sandwiches, haggis Bon bons and quiche which were all really good next to arrive were...More

Thank weeone72
BalmoralEdinburgh, General Manager at Palm Court at The Balmoral, responded to this reviewResponded 5 weeks ago

Dear weeone72 It was a pleasure to welcome you and your fiance to Palm Court and my colleagues and I would like to thank you for taking the time to share your kind impressions and recommendation on Trip Advisor. I am delighted to read that...More

Reviewed 12 October 2017 via mobile

Whilst in Scotland on my little Scottish Adventure I continued my afternoon tea adventures at the gorgeous Balmoral Hotel on Princes Steet. The tea was served in the Palm Court which is a truly stunning room with giant palm trees and beautifully painted walls. The...More

Thank Candace M
Reviewed 7 October 2017

Beautiful, elegant, gorgeous and so much fun! High tea here will give you an unforgettable experience that you will cherish forever. The Palm Court is well worth the cost, the harpist will calm you immediately. The service is relaxed but attentive. The celery soup was...More

Thank Nancy K
BalmoralEdinburgh, General Manager at Palm Court at The Balmoral, responded to this reviewResponded 13 October 2017

Dear Nancy K It was a pleasure to welcome you to Palm Court. I am thrilled to read you were delighted with your entire afternoon tea experience with us. Your kind words are appreciated by the team and we would like to thank you for...More

Reviewed 3 October 2017

My wife was insistant that we "experience" a traditional English Tea whilst in Edinburgh. Tea is more than just a hot beverage, I was told. Little did I know that this tea cost £40 per person! For finger sandwiches, scones and cakes? While the decrusted...More

1  Thank RobinLeech
BalmoralEdinburgh, General Manager at Palm Court at The Balmoral, responded to this reviewResponded 13 October 2017

Dear Robin Leech Thank you for taking the time to write your impressions following your recent visit to Palm Court. I’m please to read you enjoyed our afternoon tea offerings and atmosphere provided by our in house harpist. We thank you for your constructive comments,...More

Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
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Nearby Attractions
North Bridge
80 reviews
.17 km away
VisitScotland Edinburgh Icentre
86 reviews
.09 km away
ScotlandsPeople Centre
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.06 km away
General Register House
26 reviews
.06 km away
Ask a question
Questions & Answers
mkjane
11 June 2017|
AnswerShow all 5 answers
Response from JanKo52 | Reviewed this property |
I would recommend to buy a bottle separately. Enjoy!
1
Vote
Google Translation
jillian99
7 March 2017|
AnswerShow all 4 answers
Response from BalmoralEdinburgh | Property representative |
Dear jillian99 Thank you for your question. We do have a 'Kids Afternoon Tea' £20. Please do not hesitate to contact us on the number below if you require any further information. Kind Regards The Balmoral +44 (0) 131... More
0
Votes
tosh2014
13 November 2016|
AnswerShow all 8 answers
Response from BalmoralEdinburgh | Property representative |
Dear Tracy Thank you for your question. It would be a pleasure to welcome you and your family to Palm Court. Advanced booking for Afternoon Tea is highly recommended. Please feel free to call the hotel on the number below... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Special Occasion Dining, Local cuisine, Business meetings
Open Hours
Sunday
9:00 AM - 7:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 9:00 PM
Location and Contact Information
  • Address: 1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland (Formerly The Bollinger Bar at Palm Court)
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Edinburgh>  > Princes Street and Gardens
  • Neighbourhood: Princes Street and Gardens
  • Phone Number: +44 131 556 2414
  • E-mail
  • This restaurant is at The Balmoral Hotel
Description
Palm Court is an Edinburgh institution that's as glittering as its glass dome and Venetian chandelier. Sip vintage champagne or sample our award-winning Afternoon Tea with a wide selection of loose leaf teas, coffee, classic and contemporary sandwiches and savouries, pastries and sweet treats. A harpist provides the perfect accompaniment. Palm Court Opening Times: Monday to Thursday 8am to 7pm Friday 8am to 8pm Saturday 8am to 9pm Sunday 9am to 7pm Afternoon Tea: £40
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