We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Frankie & Benny's

₹₹ - ₹₹₹
Italian, American, Diner
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Unit 1 Dunleavy Drive, Cardiff CF11 0SR, Wales
+44 29 2087 7840
Today
09:00 - 23:00
Closed now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

166 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 166: English reviews
Cardiff, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago

From the moment we entered the restaurant the stresses that accompany a 10th Birthday Party with 11 children were alleviated by the most amazing person. Staff member Minera and indeed all involved in taking care of us were fantastic. At one point I began to feel guilty as Minera seemed to be doing so much for our gang, but when... More 

Helpful?
Thank cardiffchris22
Cardiff, United Kingdom
Level Contributor
125 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We ended up at Frankie and Bennys by chance and I wasn't looking forward to it after my abysmal last visit. I have to say a huge improvement. Carla our waitress was absolutely wonderful and very attentive. Food was served very quickly and was piping hot. On my previous visit portions were tiny but this time the portions were huge.... More 

Helpful?
1 Thank superskier87
Pembroke, United Kingdom
Level Contributor
29 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

I had a luke warm/cold breakfast which I abandoned, polite but poor response to my concerns at the poor quality. My wife's sandwich bread roll couldn't be cut, even with a steak knife, both were abandoned, no refund offered. Polite staff but ineffectual and they really weren't that bothered. Other F+B's have usually been ok at best but this one... More 

Helpful?
Thank Ballamona
Cardiff, United Kingdom
1 review
5 of 5 bubbles Reviewed 15 February 2017

Having booked a table late Angie, the person taking the booking was extremely polite and helpful, this location is somewhat of a distance to travel but well worth the journey. Minera was extremely attentive, polite and helpful when we arrive. The food was excellent and service superb. I highly recommend this restaurant

Helpful?
Thank jonevans13
1 review
5 of 5 bubbles Reviewed 11 February 2017 via mobile

We arrived at midday to a fairly busy restaurant without a booking and were greeted by a friendly member of staff. Once we were seated we had a drinks order taken and our drinks brought over within minutes by the barman. Food order was taken in a timely fashion and brought over in under ten minutes. We opted for burgers... More 

Helpful?
Thank gymmat
1 review
1 of 5 bubbles Reviewed 9 February 2017 via mobile

We had about 1 1/2 hours for food and they advised us it would be quick ... 1 hour in and it's 4 to 5 min wait ... no apology ... 20 mins later is the same and they're Annoyed were asking where our food is ... finally arrives and the waitress asked if we still want it ... same... More 

Helpful?
Thank Matthew A
barry
Level Contributor
39 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 5 February 2017 via mobile

Lovely food had bacon burger no blood and nice thick burger lovely meal and we had a good price , just bought he right amount of food, staff were fantastic, Place was a little cold for me and drinks more expensive than I normally pay other than that a great deal with the burger offer on at the moment ,... More 

Helpful?
Thank traceykins
Level Contributor
37 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 1 February 2017 via mobile

Small portions, taste wasn't great. Brought my family there thinking all F&B branches are the same (I had good experience with it elsewhere), boy was I wrong.. Much better choices nearby.

Helpful?
Thank Derek H
Level Contributor
62 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 25 January 2017 via mobile

Left waiting in the doorway whilst staff chatted amongst themselves. Very quiet yet service was slow - even the two drinks weren't delivered together. Some items forgotten; sides were wrong and the calzone pizza wasn't folded closed so the (too runny) tomato sauce had leaked all over the plate and the top of the pizza was burnt. Wouldn't eat at... More 

Helpful?
Thank Tina U
Cardiff, United Kingdom
Level Contributor
22 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 21 January 2017 via mobile

Told a 45 minute wait but to sit at the bar and have a drink while waiting, didnt say it would be a 45 minute wait for a drink to. The manager was behind the bar, 2 other staff fiddling around with the till, no apologies for the wait so we walked out. Not the best customer service :(

Helpful?
Thank debs91067

Travellers who viewed Frankie & Benny's also viewed

Cardiff, Southern Wales
Cardiff, Southern Wales
 
Cardiff, Southern Wales
Cardiff, Southern Wales
 

Been to Frankie & Benny's? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Italian, American, Diner
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Unit 1 Dunleavy Drive, Cardiff CF11 0SR, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2087 7840

Questions & Answers

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?