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Frankie and Benny's

) #765 of 930 Restaurants in Cardiff ₹₹ - ₹₹₹ American, , Italian
372a Newport Road, Cardiff, Wales
+44 29 2052 3480
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  • Excellent20%
  • Very good26%
  • Average20%
  • Poor11%
  • Terrible23%
2 weeks ago
“Excellent food ”
3 weeks ago
“Why is Frankie and Benny's so hit and miss?”
Closed Now
All hours
American, Diner, Italian, Pizza
₹₹ - ₹₹₹
372a Newport Road, Cardiff, Wales
All Details
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Reviews (353)
Traveller rating
Traveller type
Time of year

1 - 10 of 352 reviews

Reviewed 4 days ago via mobile

Visited for the second time after a disappointing experience in march hoping it had improved as the food and service was terrible what a mistake. It took around 25 minutes for a staff member to get to us, there was three staff members woring including...More

Thank 425Tom
Reviewed 2 weeks ago via mobile

Me and my partner had the new all American burger ... absolutely amazing!!! However he had a pina colada and it tasted like coconut water, so water down you could even see the froth sitting on top. The service wasn't the best, but the food...More

Thank lauren s
Reviewed 2 weeks ago via mobile

Lunch today with the family. Grumpy face on arrival but waiter was lovely. Made my stroppy teenager smile. Burgers and a hot dog with cold drinks was delightful. Fast service and not too busy. Will be back.

Thank Tracyyounggunn
Reviewed 2 weeks ago

We were all seated quickly and drinks served quickly, we all ordered pizza's which were served to us promptly and really well cooked. The whole place was clean and tidy, all of the staff were friendly and helpful.

Thank Miles K
Reviewed 3 weeks ago

I've been to some branches of Frankie and Benny's where I've actually felt like I was in an American diner, enjoyed the music, and eaten good food. More recently though I've been disappointed by the food and the dreary atmosphere. Sadly, the restaurant on Newport...More

Thank PebbleL
Reviewed 3 weeks ago via mobile

Wasn't sure if it was open at first due to all the foliage outside, and advert boards. Quick service. Food good. Nice tomato sauce with calamari.. One slight thing pizza should arrive cut as knives just slid through it. Best coffee I've had.

Thank jamboaud
Reviewed 13 July 2017

We found the nearby Premier Inn did not have an evening restaurant. So we had to drive out to find a restaurant. Frankly and Benny's did us proud and we enjoyed good quality fare.

Thank Michael C
Reviewed 24 June 2017

We had broken down on an extremely hot day. My daughter, granddaughter, who is eleven weeks old, and i went into this restaurant after waiting about 30 minutes outside. We were hot and thirsty so asked if we could just have a drink and use...More

Thank AJandLN
Reviewed 28 May 2017 via mobile

Shockingly arrogant, ignorant and rude manager. We were foolish not to have left at the first sign of this manager's intent, but as we had the children with us, and didn't want to disappoint them, we made the mistake of staying. I strongly recommend eating...More

1  Thank johnmat1
Reviewed 20 May 2017

Four of us had breakfast here on May 16th. The 3 English breakfasts were good but the Avocado and egg on Ciabatta was a disaster. The avocado itself was "bad" - brown and foul tasting. So either the chef knew exactly what he was serving...More

Thank RubyRundell
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Breakfast, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Child-friendly, Kids, Groups
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: 372a Newport Road, Cardiff, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2052 3480
Part of a national chain.
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