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The Summerhouse

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Bute Park North Road, Cardiff CF10 3DX, Wales
Website
Today
10:00 - 15:00
Open now
See all hours
Hours:
Sun - Sat 10:00 - 15:00
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40 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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Showing 40: English reviews
Pontypridd, United Kingdom
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 3 days ago NEW

I justed had find out if the cafe was on trip advisor,now I,ve found it, I justed wanted to share the place and to say you always get a warm welcome and a mean coffee and toast.

Helpful?
Thank kelvin j
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Great service, very friendly staff and plenty of seating. They love dogs and have water bowls and treats available, they even sell doggy icecream! They have a great selection of warm and cold sandwiches and meals.

Helpful?
2 Thank Ben L
Gloucestershire
Level Contributor
223 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
Reviewed 2 weeks ago via mobile

We came to the cafe on an extended walk through Bute Park. Coffee, hot chocolate with marshmallows and tea were all enjoyed in the early spring sunshine. Can't rate higher as it's not the sort of cafe I could envisage visiting unless I was thirsty or needed a rest.

Helpful?
Thank Neil C
Cardiff, Wales, United Kingdom
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Yes it's an open air cafe so later info about food is not really relevant as we only have coffee and Welsh cakes, which I recommend. Very friendly welcome, orders served quickly with a smile, dogs welcome with water and a treat. Basic wooden bench seating under awnings. We use it frequently when walking our dogs.

Helpful?
Thank JonestheBowler
Cardiff, United Kingdom
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

A cafe where dogs are welcomed, water and treats provided for them. Staff very friendly and usually have coffee and toast in mornings. Plenty of covered areas and umbrellas and even have heating when it is very cold.

Helpful?
1 Thank JeanetteB318
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 20 April 2017 via mobile

First time i went to the summerhouse and i loved the place. The staff are all friendly and make you feel very welcome. I love the fact that dogs are welcome as well and there are water bowls left out for dogs and they serve doggy treats. Would highly recommend and will b goin back again xxx

Helpful?
1 Thank Rebecca D
Chelmsford, United Kingdom
Level Contributor
129 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 2 April 2017 via mobile

There was a slight queue which was efficiently dealt with. On being served I was greeted with an apology for being kept waiting. My order was taken and passed to the kitchen area immediately. I ordered a Tuna Mayo Sandwich and a cheese salad one along with 2 teas. Within 5 minutes my freshly made tea and sandwiches appeared. They... More 

Helpful?
Thank Rosemary W
Nicola D, Owner at The Summerhouse, responded to this review

Hi Rosemary W, Thank you so much for taking the time to share your experience with us on Trip Advisor. We are so thrilled that you enjoyed your Tuna Mayo Sandwich (with salad ;-)) and that you were delighted with the service. Looking forward to welcoming you back at The Summerhouse soon Nicola More 

Cardiff, United Kingdom
Level Contributor
85 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 11 January 2017

We used to love it here but not any more. Some staff are very friendly but others are surly. The coffee is now in paper cups. There are no comfy seats, no blankets, no little biscuit on the side, no doggie biscuits, no sweeteners (unless you ask for them). As someone else said, staff can't wait to shut. We were... More 

Helpful?
Thank PrincessAlpal
Nicola D, Owner at The Summerhouse, responded to this review

Hello PrincessAlpal Thank you for taking the time to review The Summerhouse. We are sorry that you feel your experience has gone downhill since we have taken over. You have some really good suggestions on how we can improve, which is great to hear. We do receive a lot of comments about out closing times. While we'd love to be... More 

Cardiff, United Kingdom
1 review
Reviewed 17 November 2016

I was refused tap water also with the management citing "too much chlorine in it" as the excuse! Service and customer relations was very poor.

Helpful?
Thank lewisiv23
Nicola D, Owner at The Summerhouse, responded to this review

Hi Lewisiv23 We are sorry for the delay in responding to your message. We're sorry that you felt let down by the service from our staff. We responded to another customer regarding the water issue resolution - and have pasted it below for your reference too. We understand how crazy it sounds, but believe it or not, there are some... More 

Cardiff, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
Reviewed 12 November 2016

Called in for breakfast and was refused tap water. Spoke to the manager who also refused and showed no interest.

Helpful?
Thank MaggieCardiff
Nicola D, Owner at The Summerhouse, responded to this review

Hi MaggieCardiff We are sorry for the delay in responding to your message. We understand how crazy it sounds, but believe it or not, there are some legalities around being able to provide something as simple as tap water to customers. We take on board every comment and work tirelessly to fix things that need improving. We are really pleased... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Cafe, British
Meals
Breakfast, Brunch, Lunch, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
10:00 - 15:00
Monday
10:00 - 15:00
Tuesday
10:00 - 15:00
Wednesday
10:00 - 15:00
Thursday
10:00 - 15:00
Friday
10:00 - 15:00
Saturday
10:00 - 15:00
Location and Contact Information
  • Address: Bute Park North Road, Cardiff CF10 3DX, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
Description
This is a fab cafe in Bute Park in Cardiff. It opens at 8.00am (10am during January and February) and does wonderful cooked breakfasts, even on Sundays. Lunches,snacks etc. Please note that we operate winter hours during January and February and are open 10am-3pm We look forward to serving you and helping to keep you warm this winter

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Summerhouse and other visitors
2 questions
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Questions? Get answers from The Summerhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?