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Carluccio's - Worcester

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Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
01206562746
Website
Today
09:00 - 21:30
Closed now
See all hours
Hours:
Sun 09:00 - 21:30
Mon - Fri 08:00 - 22:00
Sat 08:00 - 22:30
More Info
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392 Reviews from our TripAdvisor Community

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Showing 390: English reviews
1 review
5 of 5 bubbles Reviewed yesterday NEW via mobile

Excellent meal and service today at Carluccio's. Fantastic personal service from Serafino who chose a lovely wine for us and personalised my Chicken Milanese with additional ingredients which were perfect. Highly recommend it for the personal and friendly service and very nice food.

Helpful?
Thank Lynda G
hereford
Level Contributor
308 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 214 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

My friend and I were in Worcester shopping recently and were looking for a restaurant for lunch that offered a good value deal. We saw on the menu's that there were 2 courses offered for £10.99 so decided on Carluccio's. The staff were friendly, the food delicious and service excellent. The restaurant was filling up rapidly after we had been... More 

Helpful?
Thank paradisas_lady
Worcester
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We booked for a party of four to eat either side of a theatre visit. Staff were extremely accommodating and we had our starters and main course before the performance then went back for sweet and coffee at the end of the evening. Food was up to the usual high standard with an enjoyable selection of wines and beers. The... More 

Helpful?
1 Thank SprightlyC
Management response:

Ciao! Thank you so much for your kind words about your experience in our restaurant. Its great for the staff to hear that customers are having a great time as well as themselves! We pride ourself in our knowledge of our food and the experiences we give. Hope to see you again soon! Kind Regards, Dan Tanser General Manager More 

Hong Kong, China
Level Contributor
166 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Located at Chapel Walk. The cafe is clean and spacious with lovely outdoor area as well as gourmet corner. There are plenty of sweets selections with bit expensive, but could try as it worths enjoying the cozy atmosphere.

Helpful?
Thank cancer1998
Management response:

Ciao! Thank you for your kind feedback. I'm glad you enjoyed our cosy atmosphere and we certainly have got lots of lovely cakes and sweets here at Carluccio's! Hopefully we will be seeing you again soon! Kind regards, Katie Phillips Assistant Manager More 

Worcestershire, United Kingdom
Level Contributor
73 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We called in here to stop for coffee and toast in between shopping , now carluccios can be a bit hit and miss, but on this occasion it was very good . We sat outside as it was a very pleasant day . Our orders were taken very quickly , ( usually we have to get someone's attention) Coffees when... More 

Helpful?
Thank debs m
Management response:

Ciao Deb! Thank you again for taking the time to give us this feedback, the team will be very happy to hear you enjoyed your visit with us! With summer on the way we really are upping our game, especially in areas such as our lovely patio. Be sure to visit again soon, perhaps for a nice glass of wine!... More 

Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

On odd place, a bit prententois for no reason. We had a quite an order between us and the waiter explained to me that he could remember it all despite having a brain full of wisdom having been to University. He mentioned it twice. I think he was just trying to let me know "yes, I work here, but I... More 

Helpful?
Thank David J
Management response:

Thank you very much for your feedback regarding your visit to our resturarant. All feedback is taken very seriously and helps us improve ourselves and our menu. Regards, Dan Tanser General Manager More 

Worcester, United Kingdom
Level Contributor
36 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

This restaurant is on my doorstep and have only visited handful of times. So many restaurants in Worcester to work our way through. Carluccios have done extremely well in Worcester. I have never heard a bad word about them. Visited here with friends, couples and family. Service and food quality very good. Only eaten in the Evening times but when... More 

Helpful?
Thank SarahSandersR1
Management response:

Thank you so much for your kind words about your experiences with us here at Carluccio's Worcester! It's great for myself and the team to hear that customers are enjoying all the hard work we put in. With summer just around the corner we hope to see you again soon for sunshine, antipasti and cocktails! Kindest Regards, Dan Tanser General... More 

2 reviews
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Had an amazing meal here last night. Staff are always very friendly . Huge thanks to Katie for making our night extra special. Would recommend to anyone

Helpful?
Thank Tracy M
Management response:

Ciao Tracy! Thank you so much for your kind words about the restaurant and the team here at Worcester. They love to hear the feedback and it gives them great pride in their work. Its great to hear that with fantastic managers like Katie leading the team we provide customers like yourself with Epic Experiences! Hope to see you again... More 

Worcester, United Kingdom
Level Contributor
27 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 15 February 2017

A lovely meal and heavenly dessert enjoyed in very pleasant surroundings. All staff were friendly and polite. We have eaten here before and this time was just as good an experience as before. Would certainly eat here again and again. Perfectly cooked food at very reasonable prices.

Helpful?
Thank Sue F
Management response:

Hi Sue, Its great to hear that you enjoyed you experience with us at worcester. The staff love to hear the feedback and it gives them great pride in their work. We all look forward to seeing you again soon! Ciao for now! Regards, Dan Tanser General Manager. More 

Worcester, United Kingdom
Level Contributor
87 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
1 of 5 bubbles Reviewed 12 February 2017

I love Carluccio's.... but not this one!!! The meal was tasteless! It lacked any flavour! so my husband and I didn't finish the meal and the were so dirty we had to blow the candle out so we didn't see how unappealing they were! We left... pronto !!! We went home for a nice meal! I will go to Carluccio's... More 

Helpful?
Thank jude59595959
Management response:

Hi, Firstly its great to here that the waitress was lovely, we do pride ourselves in fantastic service and its great for the staff to hear the positive feedback. Im disappointed that your dishes weren't up to our usual standards, if we had known at the time we would of replaced the dishes without question. It is unusual but sometimes... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Kids, Business meetings, Special Occasion Dining
Open Hours
Sunday
09:00 - 21:30
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:30
Location and Contact Information
  • Address: Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Worcestershire  >  Worcester
  • Phone Number: 01206562746

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carluccio's - Worcester and other visitors
1 question
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Cannock, United Kingdom
5 months ago

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Questions? Get answers from Carluccio's - Worcester staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?