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The Tollgate

Bar, British, Pub
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Holyhead Road, Coventry CV5 8HX, England
+44 24 7667 2309
Today
08:00 - 23:00
Open now
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Hours:
Sun - Sat 08:00 - 23:00
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Coventry, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 days ago NEW

This was a poor meal and if you want a decent carvery do not go here. There was a very small amount of meat and the vegetables were cold. It used to be OK but this visit was disappointing.

Helpful?
Thank johnneedham305
902Matthew, General Manager at The Tollgate, responded to this review

Dear johnneedham305, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make our... More 

Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Went for a Boxing Day lunch The disable toilet was blocked with toilet paper an someone had gone for a poo on top of all the paper- which is where the baby changing was 😷😡 Staff hid around the corner laughing and joking so there was no one to serve on the carvery an there was 8 of us stood... More 

Helpful?
Thank Sarah H
902Matthew, Guest Relations Manager at The Tollgate, responded to this review

Dear Sarah H, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Where do i start?? Old food on the floor and tables. Customer sevice, there isn't any. Staff are to busy talking to each other. Had to wait for a chef to serve us as he was upstairs (looked like he was seriously hungover from New Years eve) £7.95 for a roast that is not even worth £1. Will definitely not... More 

Helpful?
Thank Trevor S
902Matthew, General Manager at The Tollgate, responded to this review

Dear Trevor, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make our... More 

Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Went at 12noon for the carvery with my colleagues. No queue when we arrived and the chef was very friendly. Portions were very generous and came with a great selection of vegetables and accompaniments. Overall, great food and friendly staff.

Helpful?
Thank Danielle7293
902Matthew, Manager at The Tollgate, responded to this review

Dear Danielle7293, Thank you very much for your positive review of the Tollgate. We pride ourselves in trying to give great food and great service for all of our guests, and its looks like we have on this occasion. I will make sure all of your positive feedback gets passed and praised onto our team . Thank you very much... More 

1 review
1 of 5 bubbles Reviewed 4 weeks ago via mobile

The wife and I went into the tollgate coventry for Sunday dinner at around 645 pm we went to queue for a carvery and 2 gentalman who looked drunk was very abusive about the state of the carvery when it was my turn I noticed there was no gammon, the pork was dry and so was the turkey after I... More 

Helpful?
Thank Paul C
902Matthew, General Manager at The Tollgate, responded to this review

Dear Paul C, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

penzance cornwall
Level Contributor
47 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 15 December 2016

the bar in the tallgate is not nice but dont be put off the carery is first class the food is plenty full and a great amount of food to choose from well worth a try

Helpful?
Thank barfly70
902Matthew, General Manager at The Tollgate, responded to this review

Dear barfly70, Thank you very much for your positive review of the Tollgate. We Pride ourselves in trying to give great food and great service for all of our guests, and its looks like we have on this occasion. I will make sure all of your positive feedback gets passed and praised onto our team. Thank you very much again... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 5 December 2016

Waited 40 Minutes for Chips and Curry and it was cold when it arrived Friends had to queue for over 45 Minutes for the Carvery and it was also cold Potatoes were hard Gravy was lumpy

Helpful?
1 Thank Geoff J
902Matthew, Manager at The Tollgate, responded to this review

Dear Geoff J , I would like to take this time to offer you my sincere apologies for your poor visit to the Crown. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to... More 

London
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 27 November 2016

We eat here approximately once a month when visiting family who live nearby. For several months it was an unpleasant experience but yesterday was very much improved in many ways. Customer service at the bar and in the restaurant was much more polite and professional than it had been. The quality and range of food was also much improved...the potatoes... More 

Helpful?
Thank HPHLondon
902Matthew, Manager at The Tollgate, responded to this review

Dear HPHLondon, Thank you very much for your positive review of the Tollgate. We Pride ourselves in trying to give great food and great service for all of our guests, and its looks like we have on this occasion. I will make sure all of your positive feedback gets passed and praised onto our team. Thank you very much again... More 

Coventry, United Kingdom
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 November 2016

Cheap but good quality not for fine dining but a good meal if you dont want to cook, Good to take the family for a meal. Carvery. Not much choice for veggies but can have carvery without meat just inform them at the bar.

Helpful?
Thank lorrainechallenor
902Matthew, Manager at The Tollgate, responded to this review

Dear lorrainechallenor, Thank you very much for your positive review of the Tollgate. We Pride ourselves in trying to give great food and great service for all of our guests, and its looks like we have on this occasion. I will make sure all of your positive feedback gets passed and praised onto our team. Thank you very much again... More 

West Midlands, United Kingdom
Level Contributor
108 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
2 of 5 bubbles Reviewed 15 November 2016 via mobile

Arrived today at 12:35pm, no queues, so went straight to the Carvery, Turkey looked RE-HEATED from yesterday, All the Veg was COLD, Not the best meal I've had there .... but as the others have said you get what you pay for,

Helpful?
1 Thank roddym_australia
902Matthew, Manager at The Tollgate, responded to this review

Roddym_australia, we regret that you had a negative experience with us, but are glad you brought this to our attention. We strive to maintain excellent business relations at The Tollgate, Coventry. Please call our manager directly at 442477000000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Bar, British, Pub
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Cheap Eats, Child-friendly
Open Hours
Sunday
08:00 - 23:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Holyhead Road, Coventry CV5 8HX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Coventry
  • Phone Number: +44 24 7667 2309

Questions & Answers

Questions? Get answers from The Tollgate staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?