Ordered takeaway last night when staying with family, for a quick and easy meal.
Delivery was very fast.
As per usual we ordered 3 main dishes to go round 4 adults, (which we usually have leftovers from)
chicken Tikka tandoori,
chicken shashlik and a
along with peshwari naan and chicken pakora.
The quantity was appalling.
The tikka had 6, (I kid you not) small pieces of chicken, which together looked about the same size as a single fish finger, in a layer on the bottom of the plastic container, the onions were in a greasy puddle on one side. It didn't even sit at 1/3 of the height of the dish.
The korma, had 7 small pieces and although the container was full, Id say it was 90% sauce.
I called the restaurant to enquire if we had been sent the starter sizes in error (Thats how small the portions were) only to be told that the cost of everything has gone up and that's why there was less food?
Surely, if you're supplying food you have sold for many years, you raise the prices to cover the cost, rather than reducing portion size, especially as a result, there was nowhere near enough to go round.
I wasn't asking for anything refunded etc, simply just to ask if we had been incorrectly supplied with a starter size and then was planning to ask for an extra couple of portions in a new order?
The male on the phone asked if I could count the chicken in the korma, and when I told him there were 7 small pieces, he said thats correct, even though together they would have totalled less weight than half a chicken breast?
He said 6 small pieces for a tikka tandoori, is correct, a starter would have 4
(Which could have all fitted on one fork, with space to spare and certainly wouldn't even really be a mouthful for anyone over the age of 5)
He then asked me to count the other dish, I told him there was about 5 pieces, he said "There's no way there would be just 5 pieces, so lets just leave it at that" and then hung up?
The sundries were good, the food was relatively tasty, however the customer service and value for money was atrocious. Will not order from here again.More