We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Orchid

The Close | Quayside, Newcastle upon Tyne, England
+44 191 221 1388
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent71%
  • Very good17%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
“duck” (46 reviews)
“spare ribs” (12 reviews)
Closed Now
All hours
CUISINES
Chinese, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Close | Quayside, Newcastle upon Tyne, England
All Details
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / Payback Arrow
50
Reviews (545)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 544 reviews

Reviewed 1 week ago via mobile

Really enjoyable banquet for 6 - all courses really tasty and service was excellent. Recommended. Would return.

Thank David W
Reviewed 1 week ago via mobile

Good and smiling service but as someone said before sometimes felt like it was too much, felt watched and little uncomfortable and I think 5 different waiters served us, chilli and garlic chicken was good but chicken curry was seriously nothing special in case of...More

1  Thank Bartosz J
Reviewed 1 week ago

Best chinese food in Newcastle by far. The chilli and garlic prawns were the best weve ever tasted. Lovely friendly service and great music too.

Thank Liam M
Reviewed 1 week ago

The food and service were excellent and the set meal was great value for money. The set menu, started with soup, followed by ribs, wanton and duck. By this stage I was full. Then we had the prawns, chicken with onion and ginger and to...More

Thank Kenneth_Smith
Reviewed 2 weeks ago via mobile

Been here a few times now good always spot on. Staff are great lovely welcome from the lady on door who is very professional. Nice building lots of space and can always get a table. Would definitely recommend.

Thank Lucy B
Reviewed 2 weeks ago via mobile

I've been to The Orchid before but usually on a weekend and never had any issues! However, I booked on a Thursday evening for my boyfriends birthday for around 9pm! We were taken our food and drinks order quite quickly! The drinks and starters arrived...More

Thank Wooderina
Kevin-Chan_Manager, Owner at Orchid, responded to this reviewResponded 2 weeks ago

Dear Wooderina ,We apologise for what happened during your evening with us,we currently undertaking new staff and they are still in the processof getting to our standard of service.we have taken your review onboard and are sure this will not happen again in the future.since...More

Reviewed 3 weeks ago via mobile

But, the service made me SO uncomfortable. I'm not the only diner to mention this.... The manager and his two waiters were literally THERE, stood with their bodies facing over out table throughout the whole meal. It was so off-putting. Especially as there was only...More

Thank Mymilkshakebringsem
Kevin-Chan_Manager, Owner at Orchid, responded to this reviewResponded 2 weeks ago

dear mymilkshakebringsem We apologise for what happen during your evening with us,we are currently undertaking new staff and they are still in process of getting to our standard of service.we have taken your review onboard and are sure his will not happen again in the...More

Reviewed 3 weeks ago via mobile

We visited on a busy Saturday evening for a family birthday. We were, as always greeted with a warm welcome. The service was fantastic and the food was amazing. We had family with us from Scotland and they said it was the best food they'd...More

1  Thank Karen K
Reviewed 3 weeks ago

very friendly staff, visited for a 9 month celebration with my partner. Scallops were amazing, good portion size. I wanted more but thats just because im greedy. Really nice udon noodles and really good atmosphere, one complaint. the prawn crackers were on the table when...More

Thank Jonathan H
Reviewed 4 weeks ago

It's not often I'll review a place more than once but I felt this my recent visits merited this. I visited last Saturday night with my family. One of whom is Vegan and managed to find themselves plenty to eat on the menu. I tackled...More

1  Thank LoveLifeLoveChampers
Nearby
Nearby Restaurants
Mantra Thai Dining
681 reviews
.18 km away
House of Tides
1,047 reviews
.26 km away
The Herb Garden
776 reviews
.31 km away
COOP Chicken House
608 reviews
.38 km away
Nearby Attractions
Newcastle Castle
543 reviews
.36 km away
Newcastle Central Station
160 reviews
.44 km away
The Literary & Philosophical Society
115 reviews
.35 km away
Bessie Surtees House
67 reviews
.40 km away
Ask a question
Questions & Answers
hinney911
21 March 2017|
AnswerShow all 2 answers
Response from Milliejune | Reviewed this property |
I don't know about the review, but the food is honestly amazing, well presented, doesn't look dirty from the outside, hope this helps
2
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Takeout, Wheelchair Accessible
Good for
Kids, Child-friendly, Groups, Special Occasion Dining, Business meetings, Romantic
Open Hours
Sunday
17:30 - 23:30
Monday
17:30 - 23:30
Tuesday
17:30 - 23:30
Wednesday
17:30 - 23:30
Thursday
17:30 - 23:30
Friday
17:30 - 00:00
Saturday
17:30 - 00:00
Location and Contact Information
  • Address: The Close | Quayside, Newcastle upon Tyne, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne
  • Phone Number: +44 191 221 1388
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing