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Silk Room Restaurant & Champagne Bar

Certificate of Excellence
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Pandon | Trinity Gardens, Newcastle upon Tyne NE1 2HF, England
+44 191 260 3506
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589 Reviews from our TripAdvisor Community

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Showing 587: English reviews
Level Contributor
17 reviews
16 restaurant reviews
Reviewed 2 days ago NEW via mobile

We went here for a birthday meal just as a couple. It was a quiet Wednesday night, and for what we had there was absolutely no complaints. A little on the pricey side BUT you get what you pay for. The service was fantastic, the food was perfect and the setting was beautiful for a romantic meal.

Helpful?
Thank Justine L
Newcastle and Gateshead, United Kingdom
1 review
Reviewed 3 weeks ago

The restaurant held my husbands surprise birthday party. It was perfect! The staff were friendly and helpful, the food delicious and the restaurant was lovely. The manager helped plan the evening and was very accommodating. Thank you for a great time!

Helpful?
Thank sarahgreenshields
Northumberland
Level Contributor
68 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 3 weeks ago via mobile

I've been here a couple times but not for some time. Sadly standards have slipped. The displaying of an award on the front desk from 2009 (8 years ago ) was surprising. The menu card needs replacing as it was grubby. The staff were very pleasant and helpful . The wine was good and reasonably priced. The Scallops were ok.... More 

Helpful?
Thank gasmanNorthumberland
Newcastle upon Tyne, United Kingdom
Level Contributor
37 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

The whole restaurant was booked for a surprise celebration - so can't comment on an experience for couples - but huge thanks are due to the management of this restaurant for the warm welcome we were given and for the very high standard of service received. It was very pleasant to be given a drink on arrival. The three courses... More 

Helpful?
Thank Christine G
1 review
Reviewed 4 weeks ago

The wagyu burger is truly special and we look forward to having it again soon. The service was also professional throughout and we felt very well looked after. It is one of the few places in Newcastle upon Tyne where we've had a genuinely intimate meal. The selection of wine and alcoholic drinks is impressively wide. It's not surprising that... More 

Helpful?
Thank AlexanderA-R23
Newcastle upon Tyne, United Kingdom
Level Contributor
31 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago via mobile

Visited last night with work friends, my first time and I'll be in no rush to go back... the service was swift and polite and the food decent but from the reputation it has I had high expectations but it felt more like a gastro pub lunch. It was £30 for 3 courses and I've had better for half that.

Helpful?
1 Thank Andrew197040
davidursell, Owner at Silk Room Restaurant & Champagne Bar, responded to this review

Dear Andrew197040, Thank you for your review and I am sorry we did not live up to your expectations as we always strive hard to do so. I enjoyed meeting you and your work colleagues last night and I am sorry you felt that as we received some great feedback from the other guests and also from the organiser of... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 17 March 2017 via mobile

Visited with 3 friends for a special meal and could not fault it. Food, service and atmosphere all fantastic! The steak was perfectly cooked and juicy and my partner is still talking about how good the cheesecake was! We will be back again soon.

Helpful?
Thank foodieken58
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 12 March 2017 via mobile

We were greeted in a professional and friendly manner and ambience was lovely and setting was very intimate. As far as food goes my partner ordered steak which arrived over cooked and not to her specification. When asked when paying bill if meal was ok my partner mentioned steak and was only told chef would be given feedback and that... More 

Helpful?
2 Thank lionbeartoon
davidursell, Owner at Silk Room Restaurant & Champagne Bar, responded to this review

Dear Lionbeartoon, Thank you for your review and i am delighted you enjoyed the venue but I apologise your partners steak was over cooked. We would have loved the opportunity to replace this dish straight away for you as occasionally mistakes happen and we seek to rectify them straight away. In regards to the service charge it is completely discretionary... More 

Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 9 March 2017 via mobile

Me and my husband have visited this restaurant several times (10/15 times) and although it sounds sad, we always order the same thing! I ordered Kangaroo and he order the Wagu Burger! Both meals arrived and looked fantastic as usual, until I poured my sauce onto the Kangeroo..... Not the wonderful Port, Red currant and butter jus, instead a peppercorn... More 

Helpful?
Thank Clare T
davidursell, Owner at Silk Room Restaurant & Champagne Bar, responded to this review

Dear Claire T, Many thanks for your review and we really love and appreciate that you dine with us regularly. We really appreciated your 5 star review last time and value your comments highly. I will make sure this simple mistake with the sauce mix up does not happen again. You know what high standards we set ourselves and this... More 

Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 27 February 2017 via mobile

Went there as a last minute choice and definitely wasn't disappointed. Hats off to the chef the food is great and the value for money is good. Great locally caught lobster! Fab desserts.

Helpful?
2 Thank D F

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 17 - US$ 32
Cuisine
European, British, Gluten Free Options, Vegetarian Friendly
Meals
Dinner
Restaurant features
Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Seating
Good for
Special Occasion Dining, Local cuisine, Groups, Romantic
Location and Contact Information
  • Address: Pandon | Trinity Gardens, Newcastle upon Tyne NE1 2HF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne
  • Phone Number: +44 191 260 3506
Description
Silk Room Restaurant and Champagne Bar is situated at the heart of Newcastle upon Tyne Quayside and has developed a reputation for fine local cuisine, great service and relaxed atmosphere . This stylish Newcastle restaurant won a North East Restaurant of the Year Award and is perfect for dining out in Newcastle for any occasion. With the largest selection of Champagne in the North East, Silk Room is a perfect venue to celebrate in style. This Newcastle Quayside restaurant and also has private dining and corporate buffet facilities and can accommodate large group reservations. Silk Room simply is the number one restaurant choice for Newcastle upon Tyne.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Silk Room Restaurant & Champagne Bar and other visitors
4 questions
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washington
over a year ago
washington
over a year ago

See all questions (4)

Questions? Get answers from Silk Room Restaurant & Champagne Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?