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Brasserie at the Swan Hotel Lavenham

) #9 of 10 Restaurants in Lavenham ₹₹ - ₹₹₹ European, British, French
High Street | Swan Hotel Lavenham, Lavenham, Babergh District CO10 9QA, England
+44 1787 247477
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Overview
  • Excellent39%
  • Very good30%
  • Average17%
  • Poor9%
  • Terrible5%
Travellers talk about
“burger” (13 reviews)
“fish chips” (3 reviews)
“mash” (8 reviews)
Restaurant Hours
CUISINES
European, British, French, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
High Street | Swan Hotel Lavenham, Lavenham, Babergh District CO10 9QA, England
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50
Reviews (229)
Traveller rating
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1 - 10 of 229 reviews

Reviewed 5 days ago

Visit The Swan at least twice a year, never disappointed. The Brasserie is more relaxed than the main restaurant, if you want somewhere to eat with excellent food, and service without visiting the main restaurant. Never leave disappointed, food always as you would expect.

Thank Teresa D
Reviewed 1 week ago

I had wanted to visit The Swan for ages and was delighted to have the opportunity to have lunch there with 5 other adults. On entering, we asked for the restaurant and having walked down the corridor were told rather impatiently to wait while they...More

Thank loreli2015
John M, House Manager at Brasserie at the Swan Hotel Lavenham, responded to this reviewResponded 1 week ago

Thank you for taking the time to share your review on Trip Advisor. I am very concerned and sorry to learn of your feedback and would like an opportunity to address this matter with you. If you can kindly send me an email with your...More

Reviewed 2 weeks ago

We had dinner in the brasserie on each of our three nights staying at The Swan and cannot fault them. The food is very tasty, well presented and a varied menuMore

Thank Jane706
John M, House Manager at Brasserie at the Swan Hotel Lavenham, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share your review on Trip Advisor. We certainly appreciate and value your lovely feedback. It is great to hear that you enjoyed dining in the brasserie. I do hope we can welcome you back again in the not...More

Reviewed 3 weeks ago

Excellent food and service are provided in the Brasserie. I ate there twice during my stay at the Swan. However, I do think it’s time for a décor refresh. The colour of the seating and glassware is not in keeping with an ancient building. Similarly,...More

Thank Richard A
John M, House Manager at Brasserie at the Swan Hotel Lavenham, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share your review on Trip Advisor. We certainly appreciate and value your lovely feedback. Your feedback on the décor has been noted. If I can assist you further, at any time, please do let me know. Kind regards...More

Reviewed 4 weeks ago via mobile

Extremly disappointed with absolutely everything. I am surprised that an establishment like this was ok with the way they handled genuine reason for returning food. Will not recommend or return.More

Thank Ann K
John M, House Manager at Brasserie at the Swan Hotel Lavenham, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share your review on Trip Advisor. I am very sorry to hear that you were disappointed. I do believe that we have already exchange emails with your party regarding this matter. However if you would like to discuss...More

Reviewed 4 weeks ago via mobile

We phoned at 8:30pm on a Monday to ask if they could squeeze us in at 8:45pm the same night....they could, but only in the brasserie. We would have preferred the restaurant but it was our fault, so we thought we'd give it a go....More

Thank wendydavis1
John M, House Manager at Brasserie at the Swan Hotel Lavenham, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share your review on Trip Advisor. We certainly appreciate and value your lovely feedback. I do hope we can welcome you back to the Swan in the future. If I can assist you further, at any time, please...More

Reviewed 4 weeks ago

We could not get into the restaurant despite booking in advance such is the popularity of this establishment. The Brasserie is as much a true French Brasserie as my sitting room looks like Mission Control in Houston. Never mind. We were greeted by a very...More

Thank PAULWOODS1
John M, House Manager at Brasserie at the Swan Hotel Lavenham, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share your review on Trip Advisor. We certainly appreciate and value your lovely feedback. I do hope we can welcome you back again in the not too distant future. If I can assist you further, at any time,...More

Reviewed 21 May 2017

Five of us came here for a birthday meal. Nice surroundings but not much atmosphere in the brasserie. The Maitre D was efficient but not particularly welcoming though the waiting staff were good. Two of us ordered the fish pie. When it arrived we were...More

Thank MisterFlight
John M, House Manager at Brasserie at the Swan Hotel Lavenham, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share your review on Trip Advisor. We certainly appreciate and value your feedback. I do apologise that you did not find the fish pie to be good value for money and have passed your comments onto our kitchen...More

Reviewed 7 May 2017

Good range of beers in the bar and imaginative menu in the brasserie. Comprehensive wine list. All staff efficient and courteous.

Thank BloggerJR
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this reviewResponded 14 May 2017

We're pleased to hear that you enjoyed your visit. Thank you for your feedback. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

Reviewed 4 May 2017 via mobile

This place is wonderful. From first walking into the hotel the staff are very polite and accommodating. So much so we had breakfast and lunch! The food portions are served enough to satisfy. Coffee and Tea were served with homemade shortcake biscuits. A choice of...More

Thank L0R34L
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this reviewResponded 14 May 2017

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 33 - US$ 51
Meals
Lunch, Brunch, Breakfast, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Parking Available, Wheelchair Accessible
Dining Style
Fine Dining
Good for
Child-friendly, Business meetings, Local cuisine, Groups, Special Occasion Dining
Location and Contact Information
  • Address: High Street | Swan Hotel Lavenham, Lavenham, Babergh District CO10 9QA, England
  • Public Transportation: Nearest train station is Sudbury. Bus route between Sudbury and Bury St Edmunds stops outside the hotel.
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Babergh District  >  Lavenham
  • Phone Number: +44 1787 247477
  • E-mail
Description
The Swan has an outstanding reputation for fine food and wine, it prides itself in serving the very best of modern British cuisine. We offer a variety of different dining options; from the informal Brasserie and historic Old Bar to al fresco dining in the garden, or fine dining in the elegant AA two Rosette Gallery Restaurant, the choice is yours. The Swan's menus are made using fresh, locally sourced seasonal ingredients and their popularity needs no further endorsement than the impeccable feedback received throughout the year.
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