Had to find a place close to our hotel as we was pushed for time. To be honest we wasn’t expecting much from the Tollgate but was very surprised by the standard of food. In fact I’ll be using this pub again for meals during...More
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I frequently frequent this pub and have never had a bad experience. Nothing is ever too much for the staff. The beardy barman if hilarious!
Hi and thanks for you review the beardy barman is called Gerard. but he will love the beardy bit
Friendly pub hosted by Gerrard. Felt most welcome, a great night. Made to feel welcome and a great choice of ales
Many thanks for your comments will pass on to Gerard and hope to see you soon again
Wife and I visited the Tollgate and were pleasantly surprised Food was of high quality and reasonably priced. Staff made you that nothing was too much trouble. Can recommend the gravy!
Thankyou Stephen for your lovely review and i do hope we see you again P.S will save you some gravy for free #bestgravyinbury
We visited the Tollgate on 9th February 2018 the day of my mothers 88th birthday.We had visited several times before and found it reasonable fare.There was 12 of us in total and we were sat together near to the kitchen doors.I gathered everyones drink requirements...More
Having looked in to your review I can only apologize for the lack of team on that day This is unacceptable and I'm now looking into Having more team members on at key times Thanks for your feed back and i do hope you will...More
Food much better than it has been in the past standards seem to have gone up a bit but all in all ok meal
Thanks for your feedback Standards have improved and hopefully other good things all follow
Fantastic service. Friendly staff. Superb selection of food and drinks. Paid particular attention to detail and staff were attentive to our every need. Can’t recommend their services highly enough.
Thank you it was a pleasure and hope to see you soon for a chat up and a coffee
One of the Greene King group of pubs in Bury St Edmunds. Dinner for 6 with drinks at reasonable prices. Service was good and we will have no hesitation visiting this pub again when we are next in Bury St Edmunds.
Thanks for a review and glad that you had a good experience
Went to to treat my son and girlfriend for a roast dinner , when we arrived we were kept waiting as the lady rather do her stock taking than look up and welcome us which was rather uncomfortable and annoying . The chicken was very...More
Sorry you had a disappointing visit Have taken on board your comments to make sure this never happens again
My wife and I went to the tollgate yesterday, as this had gone down hill somewhat in the last 2 months we thought we would try it once again, I’m pleased to report that this is up and running to a high standard once again,...More
Thanks pc4925 for your lovely review