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Ruby Cantonese Restaurant

) #76 of 123 Restaurants in Lichfield ₹₹ - ₹₹₹ Chinese, Asian
29 St. John Street, Lichfield WS13 6NU, England
+44 1543 251144
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Overview
  • Excellent43%
  • Very good20%
  • Average12%
  • Poor9%
  • Terrible16%
Travellers talk about
Open Now
All hours
CUISINES
Chinese, Asian
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
29 St. John Street, Lichfield WS13 6NU, England
All Details
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50
Reviews (268)
Traveller rating
Traveller type
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1 - 10 of 267 reviews

Reviewed 1 week ago via mobile

We went today for lunch to celebrate my daughters birthday . As we arrived I felt immediately rushed by the manager. He asked us for drinks orders, 6 of the 9 had already arrived and ordered drinks (all non alcoholic at this point) I (tried)...More

Thank Emma P
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this reviewResponded 5 days ago

We can't appollogize enough for the bad service you was given by our manager & I can assure you this won't happen again..It's is very rare my husband or myself are not there on a Sunday lunch but on this occasion we was at my...More

Reviewed 1 week ago

This is only the second time I've been to Ruby's in Lichfield (my more regular haunt was the one in Leamington Spa which is also brilliant). Went with some old work mates and had a stunningly good meal. Don't be put off by the "All...More

Thank Steve D
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this reviewResponded 1 week ago

We love customers like you 😊Thank you so much for your wonderful review we truly do appreciate it..We are so delighted that you all enjoyed your time with us at the Ruby Lichfield & we look forward to seeing you again in the near future...More

Reviewed 3 weeks ago via mobile

In a party of 25 I Found the man who served us more interested in taking our money's and was worried we would all run off rather making sure we were satisfied with our stay. Took 1 hour before we even got to order a...More

1  Thank MATT G
Reviewed 4 weeks ago via mobile

I visited here for my husbands birthday this evening with him and our two children one being 22 and the other 2. The staff were absolutely fantastic very attentive and friendly with my little girl, the food was nice enough not the best iv ever...More

1  Thank SarahSeph
Reviewed 14 July 2017 via mobile

Great food at this really busy restaurant. A Thursday evening and the place was full. Lovely feeling here and food will not disappoint you, everything we had was excellent. Staff were very efficient and friendly. Do try it.

Thank tjrp2015
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this reviewResponded 15 July 2017

We love customers like you 😊We are so happy that you enjoyed your evening with us, thank you very much for your lovely review & we hope you visit us again in the near future 😊

Reviewed 11 July 2017

Visited here 9th July, for the Sunday buffet lunch. Ignore the price on the website, it is actually £12.95 per person. 8 of us in our party, so we could choose 6 dishes from the starter menu and 6 dishes from the mains, on an...More

1  Thank amandajX7783CF
Reviewed 3 July 2017 via mobile

After being a customer of this place for many many years, enough is enough, the takeaway service is so slow, and many times food cold, 1hr and 20 mins just move to 2017 and get sorted

Thank Seamus P
Reviewed 2 July 2017 via mobile

This is our second visit to this resteraunt. The first visit was very good the second visit was even better. The staff were so friendly and helpful. The food once again was cooked fresh and brought to the table hot. A great family evening was...More

Thank graham w
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this reviewResponded 4 July 2017

Thank you so much for your wonderful review 😊Its customers like you that makes our job worthwhile 😊Hope to see you again in the near future

Reviewed 4 June 2017

Visited on a Sunday night to celebrate birthday. Food was exceptional and the service was attentive without being intrusive. Will be back.

Thank Sue H
Reviewed 21 May 2017

Called in as "walk-ins" on a Saturday evening (20 May) and were instantly accommodated. . Having eaten there on many occasions and never been disappointed this visit was no different. The a-la-carte buffet works perfectly well with so many choices. Thanky you Tommy and the...More

Thank LichfieldSteve
Norreena H, Owner at Ruby Cantonese Restaurant, responded to this reviewResponded 22 May 2017

Thank you so much for your lovely review looking forward to seeing you again soon These are the lovely positive reviews Tommy Wai lee & myself love to see ❤️

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Ask a question
Questions & Answers
James1539
8 July 2016|
AnswerShow all 4 answers
Response from Norreena H | Property representative |
Hi James Thank you for your question However I consider all my waiters & waitresses to be top quality staff & it would be totally unfair of me as a boss to single any of them out on trip advisor who is better then who, Why... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner, Lunch, After-hours
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
12:00 - 23:00
Monday
12:00 - 14:00
17:00 - 23:30
Tuesday
12:00 - 14:00
17:00 - 23:30
Wednesday
12:00 - 14:00
17:00 - 23:30
Thursday
12:00 - 14:00
17:00 - 23:30
Friday
12:00 - 14:00
17:00 - 00:00
Saturday
12:00 - 14:00
17:00 - 00:00
Location and Contact Information
  • Address: 29 St. John Street, Lichfield WS13 6NU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Lichfield
  • Phone Number: +44 1543 251144
  • E-mail
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