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The Burnt Stump

) #847 of 1,179 Restaurants in Nottingham ₹₹ - ₹₹₹ , British,
Burntstump Farm Burntstump Hill | Arnold, Nottingham NG5 8PQ, England
+44 115 963 1508
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Overview
  • Excellent25%
  • Very good20%
  • Average18%
  • Poor18%
  • Terrible19%
Travellers talk about
Restaurant Hours
CUISINES
Bar, British, Pub
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Burntstump Farm Burntstump Hill | Arnold, Nottingham NG5 8PQ, England
All Details
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Reviews (320)
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1 - 10 of 320 reviews

Reviewed 1 week ago via mobile

Staff friendly and helpful and talkative, food was fantastic enjoyed the chilled atmosphere would recommend highly see you again soon guys

Thank goldtoothwoolley
David B, General Manager at The Burnt Stump, responded to this reviewResponded 1 week ago

Thank you for the great feedback. I will share it with the rest of the team. We hope to see you again soon.

Reviewed 3 weeks ago

Went for Sunday lunch with visitors 2 of us had beef which was 70% fat parsnips were rock hard and Yorkshire puddings were dark brown almost black due to being over cooked lamb to be fair was nice ,we had to apologise to our visitors...More

Thank deiterviking
Reviewed 4 weeks ago

Went to this Sunday.didn't Raelise it was 2 for 1.we had the chicken sticker burger.cost 12-50 each.paid for 1.then had lemon/blueberry sponge and ice cream.it'd to die for never tried anything so lemony.atmosphere was brilliant.very busy.but we didn't have to Waite long either.

Thank weldshop1
David B, General Manager at The Burnt Stump, responded to this reviewResponded 4 weeks ago

Thank you for the great feedback. Glad to hear that you enjoyed your visit. I will pass this on to the team and we hope to see you again soon.

Reviewed 4 June 2017

Five adults and three children went to the Burnt Stump for a family tea. After queuing for the bar for an age (initially only 1 person working) listening to the bar staff bicker, we eventually ordered our food waiting to use the same till so...More

1  Thank wilkkat
David B, General Manager at The Burnt Stump, responded to this reviewResponded 5 June 2017

I am very sorry to hear about this experience. We will use the feedback to work on improving our service and food quality.

Reviewed 2 June 2017 via mobile

Lovley atmosphere with great and friendly staff that are always happy to help, food is of good quality and is served fresh and hot. The 241 deal is always a good deal and now pepsi free refills is a good addition too.

Thank Luke L
David B, General Manager at The Burnt Stump, responded to this reviewResponded 5 June 2017

Thank you for the review glad to hear that you enjoy visiting. I will pass your comments on to the team. And we hope to see you again soon

Reviewed 1 June 2017 via mobile

Dined with 9 family members during the evening. * Long wait on food. * One bar staff on, with the pub being very busy, hence long wait at the bar for drinks. * Finally food arrived, salad (rocket) limp, chips very few, but surprisingly steak...More

Thank Camping K
David B, General Manager at The Burnt Stump, responded to this reviewResponded 2 June 2017

I am very sorry to hear that you had such a disappointing experience. I do agree that we have needed more staff on with the recent good weather. Thank you for your review we will use it to help improve our service.

Reviewed 27 May 2017

Not visited for a couple of years, but won't be visiting again after today's experience. It used to be a nice place for a meal, but today there seemed to be insufficient staff to cope with the customers. The table hadn't been properly cleaned. We...More

1  Thank sarah3129
Reviewed 23 May 2017

Been passed many a time but on Monday 22nd May, we went in for the first time, we was greeted by our lovely waitress Alison who took our order for drinks and gave us time to select our meals..Me and my wife both opted for...More

1  Thank Midlandsman56
David B, General Manager at The Burnt Stump, responded to this reviewResponded 3 June 2017

Thank you for giving us a try. Glad to hear that you enjoyed your visit, I will pass on your comments to Alison.

Reviewed 21 May 2017 via mobile

Went to the burnstump on Thursday 18th May for a meal for two, we arrived at 4.20 and ordered our food at 4.30 at 5.10 our meals arrived and after waiting forty minutes we would have expected the food to be hot which it certainly...More

Thank hickman383
David B, Manager at The Burnt Stump, responded to this reviewResponded 22 May 2017

Thank you for your feedback about the recent meal. I am very sorry to hear that you did not enjoy the meal. This is not the standard that we normally deliver. I will review this with the kitchen team to ensure that we get back...More

Reviewed 7 May 2017 via mobile

Sunday lunch at burnt stump not brilliant The food was below par £15 for Sunday lunch even thou it was 2 4 1 No way would you pay £15 for that

1  Thank Yvonne M
David B, Manager at The Burnt Stump, responded to this reviewResponded 15 May 2017

Very sorry to hear that you did enjoy your Sunday lunch. We endeavour to ensure that all of our customers receive value for money. Thank you for your feedback so I can review it with the team and ensure that we improve our product.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub
Meals
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Kids, View
Location and Contact Information
  • Address: Burntstump Farm Burntstump Hill | Arnold, Nottingham NG5 8PQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Nottinghamshire  >  Nottingham
  • Phone Number: +44 115 963 1508
  • E-mail
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