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Earl Grey Tea Rooms

13, The Shambles, York, England
+44 1904 654353
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  • Excellent40%
  • Very good34%
  • Average11%
  • Poor8%
  • Terrible7%
Travellers talk about
“scones” (76 reviews)
“cake” (44 reviews)
“rarebit” (9 reviews)
Closed Now
All hours
Cafe, British, Vegetarian Friendly, Gluten Free Options
₹₹ - ₹₹₹
13, The Shambles, York, England
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Reviews (393)
Traveller rating
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1 - 10 of 387 reviews

Reviewed 3 days ago

It's clear when you visit that this tea room that they rely heavily on one-time visits and not repeat custom. From the moment we walked in the door, the service was horrendous - on entering, we dismissed the rather curt and unwelcome hosting as perhaps...More

Thank LunaRoo16
Reviewed 6 days ago via mobile

As we strolled across The Shambles, we came across this little coffee shop. Just for a drink, no food. The staff were very welcoming and the drinks were nice. It was very busy despite being January. There was also some food on the menu and...More

Thank Ge0rgia38
Reviewed 2 weeks ago

I visited this tea room on the last day of 2017. Been here 2-3 times before, so I know how its atmosphere and cream tea menu are like. As before, cream tea was good - huge two scones with clotted cream and jam. This time...More

1  Thank Eunjae P
Reviewed 2 weeks ago via mobile

A very beautiful setting but lacked the friendliness of York. Food was fine a bit on the expensive side but it was tasty . The grumpy older male staff member let the place down. Felt like we where in his way . A smile would...More

Thank barneygumble06
Reviewed 4 weeks ago via mobile

A weird weird place, definitely aimed towards the older generations. Coffee was as disappointing as the service.

Thank James B
Reviewed 4 weeks ago via mobile

Went here for a drink and some cake - the hot chocolate was really nice, and the decor inside the tearoom was nice, but I was very disappointed with the cake. Having looked at the cakes, I asked for Victoria sponge. I got given a...More

Thank nikki3_m
Reviewed 5 weeks ago

Visited here on a very cold Sunday for warming up by the fake fire in this quaint tea room. Went for the high tea option, I found the sandwiches a little dry but the rest was excellent the scones where the highlight. Chocolate cake was...More

Thank Daniel R
Reviewed 7 December 2017 via mobile

Called in whilst visiting the City during close to Xmas time. Great location and tourists keep the area busy. Noticed special offer of tea cake and tea/ coffee for £3.50 each which was good value. Sat upstairs where it was quiet . Table service is...More

Thank Anthony C
Reviewed 7 December 2017

This is a great tea room shop on the Shambles. Good service and the food was really lovely. It also sells nice things to eat and drink in the shop area at the entrance.

Thank SharonTelford
Reviewed 6 December 2017

Had a really nice cream tea. This place obviously specialises in different teas but I really just fancied a pot of good old Yorkshire tea. I never think coffee goes very well with a cream tea so I was left with opting for a hot...More

Thank Alan190A
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Questions & Answers
18 April 2017|
AnswerShow all 3 answers
Response from Bruciesmate | Reviewed this property |
I did ask them and they said they were purchased from the bakers across the road. However I must say they were very nice.
Sara B
10 September 2016|
Response from Jimmuswell | Reviewed this property |
There is an Earl Grey Tea Rooms Facebook page so you can send them a message via Facebook messenger.
Sara B
10 September 2016|
AnswerShow all 6 answers
Response from Jimmuswell | Reviewed this property |
I would suggest you contact the tea room directly. Contact details will be on TripAdvisor, or drachmas for Earl Grey Tea Rooms.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Breakfast, Brunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available
Good for
Local cuisine, Kids, Child-friendly
Open Hours
11:00 AM - 4:30 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
Location and Contact Information
  • Address: 13, The Shambles, York, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 654353
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