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The Grand Afternoon Tea

Station Rise | The Grand, York YO1 6GD, England
+44 1904 380038
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Overview
  • Excellent71%
  • Very good17%
  • Average5%
  • Poor4%
  • Terrible3%
Travellers talk about
“scones” (63 reviews)
“sausage roll” (3 reviews)
Closed Now
All hours
CUISINES
British, Vegetarian Friendly, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Station Rise | The Grand, York YO1 6GD, England
All Details
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50
Reviews (266)
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1 - 10 of 265 reviews

Reviewed 3 weeks ago via mobile

Had many a afternoon tea in the past few years and on paper this promised to be up there with the best ! Boy was we wrong !! The whole experience was very poor from the " travel lodge " surroundings to the " non...More

4  Thank Beanietattoo
Reviewed 3 weeks ago

Oh wow. What a fabulous afternoon. We had booked for 2 pm and all of a sudden it was 4.45pm and there was still food on the stands. To absolutely fantastic staff to superb service ,to a fabulous afternoon tea. Nothing was too much trouble...More

Thank lynda34
Reviewed 4 weeks ago

We had a fantastic afternoon tea at The Grand, made incredibly special by the waiter, Sahbi. He provided the most memorable and attentive service, even staying 20 minutes after he finished to ensure that our experience was amazing. He went above and beyond what we...More

Thank Emma H
Reviewed 16 June 2017

Afternoon tea completely overrated. Surrounds feels like Travel Lodge. Service tried its best but rock hard scones, half empty quiche, and sandwiches tired and inadequate are difficult to make a fuss over. On checking my receipt looks like I've been overcharged. Telephoned today to enquire,...More

Thank Peter I
Reviewed 5 June 2017

It's a shame to give such a bad review when actually when it came, the food was quite good, but the delay was not in keeping with a Greasy Spoon never mind a hotel with a 5* rating. We were booked for a tea at...More

3  Thank runtmc2012
Reviewed 21 April 2017

The staff are the best I've ever experienced, from front of house, bar staff, waiting staff and management they were all superb. They all made such a fuss of our two young girls too and made us all feel so welcome. We had 2 adult...More

Thank joeysel
laura t, Restaurant Host at The Grand Afternoon Tea, responded to this reviewResponded 1 May 2017

Dear joeysel Thank you for your lovely comments on Trip Advisor, I am happy to hear that we were able to impress you on this occasion and that our staff were able to look after you so well. We look forward to welcoming you back...More

Reviewed 19 April 2017

Our party of four enjoyed everything about this afternoon tea, it was a wonderful and relaxing experience. The variety of food was excellent with some lovely variations on the standard afternoon tea offerings. The staff were friendly and attentive and the surroundings lovely. Will definately...More

Thank Margaret R
laura t, Restaurant Host at The Grand Afternoon Tea, responded to this reviewResponded 1 May 2017

Dear Margaret R Thank you for your fantastic comments on Trip Advisor, I am happy to hear that we were able to impress you on this occasion. We look forward to welcoming you back in the not too distant future Kind regards, Savannah Hardwick

Reviewed 18 April 2017 via mobile

Having been lucky enough to spend a night here last year I decided to revisit for afternoon tea and glad I did. The service is excellent, variety of food great with some little twists to classics eg sausage roll with fennel. The 2 staff that...More

Thank clanmudd
laura t, Restaurant Host at The Grand Afternoon Tea, responded to this reviewResponded 1 May 2017

Dear clanmudd Thank you for your amazing comments on Trip Advisor, I am happy to hear that we were able to impress you on this occasion and that you enjoyed your afternoon tea with us. We look forward to welcoming you back in the not...More

Reviewed 7 April 2017

My daughter booked afternoon tea at the Grand as a Mother's Day present for when we were spending a few days in York. It was a wonderful experience. The Grand is a beautiful hotel and the ambience was perfect. It was a pleasant surprise to...More

1  Thank AOH61
laura t, Restaurant Host at The Grand Afternoon Tea, responded to this reviewResponded 1 May 2017

Dear AOH61 Thank you so much for your amazing comments on Trip Advisor, I am happy to hear that we were able to impress you on this occasion and the staff were bale to look after you so well. We look forward to welcoming you...More

Reviewed 5 April 2017 via mobile

Visited here today (5th April) for afternoon tea. Staff were fantastic. Really accommodating for my 9month old nephew and really good with him. My mum is gluten free and she really enjoyed her selection of sandwiches and cakes. So much cake, didn't leave hungry. Had...More

1  Thank SophieEve
laura t, Restaurant Host at The Grand Afternoon Tea, responded to this reviewResponded 1 May 2017

Dear SophieEve Thank you for your fantastic comments on Trip Advisor, I am happy to hear that we were able to impress you on this occasion. We look forward to welcoming you back in the not too distant future Kind regards, Savannah Hardwick

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Ask a question
Questions & Answers
EileenAnnMurphy
16 November 2016|
AnswerShow all 3 answers
Response from laura t | Property representative |
Good afternoon EileenAnnMurphy, yes I can confirm we do serve our Afternoon Tea on tiered stands, it is only on rare occasions that we would use plates. thank you, Savannah Hardwick Restaurant Host
1
Vote
lambretta70
4 September 2016|
AnswerShow all 3 answers
Response from laura t | Property representative |
Hello lambretta70, Thank you for your query. I can confirm that we do allow tables to have different types of the afternoon tea; so you would be more than welcome to have the Hendricks option whilst the other member of your... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Special Occasion Dining, Groups, Romantic, Kids, View, Child-friendly
Open Hours
Sunday
13:00 - 17:00
Monday
13:00 - 17:00
Tuesday
13:00 - 17:00
Wednesday
13:00 - 17:00
Thursday
13:00 - 17:00
Friday
13:00 - 17:00
Saturday
13:00 - 17:00
Location and Contact Information
  • Address: Station Rise | The Grand, York YO1 6GD, England (Formerly Cedar Court Grand - Afternoon Tea)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 380038
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