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The Cross Keys

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34 Goodramgate, York YO1 7LF, England
+44 1904 655082
09:00 - 00:00
Open now
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Sun - Thu 09:00 - 23:00
Fri - Sat 09:00 - 00:00
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306 Reviews from our TripAdvisor Community

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Showing 295: English reviews
North Yorkshire, United Kingdom
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 3 days ago NEW

Six of us went to the Cross Keys for a Saturday evening meal and drinks. We had pre-booked a table and even though the pub was very busy with Saturday night drinkers the service was excellent. On arrival we were asked if we would like table service for drinks and we agreed we would. The meal was good quality and... More 

Thank Intrepidtrippers25
Wakefield, United Kingdom
Level Contributor
56 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

A quick and crafty day out in York called for a quick pint and a light lunch. A very good burger and a fish finger sandwich accompanied my friend and my excellent glasses of beer. Kirkstall Pale, as it happens. We felt compelled to have a second beer, and then walk it off on the Walls of York.

Thank Stephen W
Miami, Florida
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

While on holiday, we went there for a drink and dinner on a Friday night. First, the customer next to us who was local had to call the waiters for us to come to the table because nobody came and we were waiting for long. They told us they didn't serve on the table ON A FRIDAY NIGHT and that... More 

Thank Ylde C
Lydia P, General Manager at The Cross Keys, responded to this review

Good Afternoon, Thank you for posting your thoughts about your visit to the Cross Keys. We do not run table service on a Friday evening. We are a small, friendly pub ran by modest yet appropriate staffing levels. We put enough staff on that a) we can afford and b) how busy we think we are going to be each... More 

Pickering, United Kingdom
Level Contributor
451 reviews
226 restaurant reviews
common_n_restaurant_reviews_1bd8 170 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Shopping in York,fancied lunch ,appealing menu ,thought we would try it. Pleasant welcoming atmosphere. My wife chose the smoked salmon fishcakes with a lemon aioli and salad as an alternative to chips. Two very fishy ,crisp fishcakes on a pool of aioli with an excellent salad. I chose the 5oz rib eye steak with triple cooked chips and beef tomatoes.... More 

Thank kevin d
Bridlington, United Kingdom
Level Contributor
251 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We live in East Yorkshire and are regular visitors to York, we often find eating in York is overpriced and poor (due to its tourist numbers I suppose). So I write this review full of praise, we called in today for lunch, we made our choices from an excellent varied menu and went to the bar to order, the young... More 

Thank Kev012
Jakarta, Indonesia
Level Contributor
83 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

It was a busy day and York was crowded. Tried the first Nicholson's pub but wouldn't get served for an hour. Then tried the Cross Keys. Had no sausages and mash and no chips but could serve reasonably quickly. Had to go for burgers with sweet potato chips. OK and filled a hole as they say.

Thank sjc2003
Pontefract, United Kingdom
1 review
1 of 5 bubbles Reviewed 11 December 2016 via mobile

Not a great experience, booked a table for 8 people, arrived early all had a few drinks, took our table at 2pm, placed our order 2.30pm, still waiting for food 3.30pm, no communication from waiting staff about any hold ups, food finally arrived 4pm for 7 of our party one meal had been missed from our order, terrible service, appreciate... More 

Thank scobo73
Lydia P, General Manager at The Cross Keys, responded to this review

Good Evening Scobo73, Thank you for taking the time to post about your visit to The Cross Keys. We can only continue to apologise about your experience with us. We obviously got it very, very wrong. We were very busy on Sunday, much busier than expected and the front of house team and the back of house team really did... More 

Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 11 December 2016 via mobile

me and the wife popped in due to York been very busy due to wk end shoppers the cross keys had a lovely warm feeling the fire was glowing . we ordered fish and chip meal each £11.75 each before the meals came one of the staff brought us the conferments. the sauce vinegar were empty ???? when the meals... More 

1 Thank Anthony R
Lydia P, General Manager at The Cross Keys, responded to this review

Hi Anthony, Thank you for your comments. Thank you for commenting on our atmosphere but I do apologise for the poor quality meal you had with us. The fish & chips are one of our most popular dishes - we strive for the best quality ingredients as opposed to large, overwhelming portion sizes. On this occasion, we obviously got it... More 

Shropshire, United Kingdom
Level Contributor
53 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 5 December 2016

We called in having not long arrived in York We found a table quickly and ordered food to match Good portions and definitely ''filled a gap'

Thank TheMoogs
Lydia P, General Manager at The Cross Keys, responded to this review

Thank you for taking the time to review our pub. We really appreciate the feedback & comments! See you soon, Lydia. More 

London, United Kingdom
Level Contributor
23 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 December 2016 via mobile

Stop for drinks a vast amount on display which was great for me. It was a little prices for a pint but now the less it clean and pleasant and staff was friendly Food look ok but sadly I did not try any that was on offer but maybe next time when in York See you soon for more

Thank kiddy34
Lydia P, General Manager at The Cross Keys, responded to this review

Hi Kiddy34. Thank you so much for your 5 star review. It is greatly appreciated. We do hope you will pop in again soon and try out our food. The Fish Pie is my favourite! Best Wishes, Lydia. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$ 7 - US$ 18
British, Pub
Brunch, Breakfast, Lunch, Dinner, Drinks
Restaurant features
Outdoor Seating, Buffet, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Reservations
Good for
Cheap Eats, Local cuisine, Groups
Open Hours
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 00:00
09:00 - 00:00
Location and Contact Information
  • Address: 34 Goodramgate, York YO1 7LF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 655082
You will find The Cross Keys in Goodramgate York within a short stroll of York Station, York Minster and Yorvik Viking Centre - however you won't find another like it.Step in to discover a traditional pub of unique character, revered for its eclectic range of real ales and its quality pub food, which are served, as they should be, with a generous measure of famous British hospitality.The Cross Keys is one of many rare gems in the Nicholson's collection of great British pubs, reputed for their distinctive buildings, intriguing history and vibrant atmosphere.

Questions & Answers

Questions? Get answers from The Cross Keys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?