We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Brook Restaurant

Bowthorpe Employment Area | Brook Hotel, Norwich NR5 9JB, England
+44 1603 741161
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent21%
  • Very good48%
  • Average17%
  • Poor6%
  • Terrible8%
31 Jul 2018
“Food was lovely, Restaunt manager very nice,”
10 Feb 2018
“Business trip”
Closed Now
British, Grill, Vegetarian Friendly
₹₹ - ₹₹₹
Bowthorpe Employment Area | Brook Hotel, Norwich NR5 9JB, England
All Details
Write a Review
JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (47)
Traveller rating
Traveller type
Time of year

11 - 20 of 47 reviews

Reviewed 25 January 2016

£45 for a night's B &B on the outskirts of Norwich, what's not to like. The building is more modern than many of the other Best Western hotels we have stayed in, but the quality equally as good. A warm comfortable room was needed after...More

Thank Lin S
Reviewed 4 January 2016

Last minute booking at the Brook Hotel, so price was an amazing £45 for two of us including breakfast. This hotel is about 30 years old and resembles a Travelodge from the outside but does offer fully hotel services. The public areas are in good...More

Thank Honestdog63
Reviewed 12 December 2015 via mobile

I am easily pleased when it comes to food, but some guests of our businessmen's fellowship are rather picky. However, with 100 booked in for our Christmas dinner, there were no complaints. Trad soup, turkey and pudding. Efficient friendly service. I'm always leased to see...More

Thank Barrie L
Reviewed 12 December 2015

We booked our Christmas party at the Brook. The table was laid with strung balloons, long with balloons you could also blow up and then let go to whizz around the room there was glitter, Christmas napkins and crackers, it looked lovely. The food had...More

Thank Dawn I
Reviewed 24 November 2015

not impressed with the anticks of the head chef.ranting at his staff over glasses placed in wrong position and placing dropped bacon that fell on floor on to the the newly replemished tray, not very professional.More

Thank robin d
Sarah J, Public Relations Manager at Brook Restaurant, responded to this reviewResponded 25 November 2015

Thank you for your feedback, we already actioned this upon your comments after you had breakfast that day, Tony, our breakfast chef has been spoken to about this and we will insure that this will not happen again. We hope you enjoyed your stay other...More

Reviewed 13 October 2015 via mobile

When I booked this hotel I requested ground floor and walk in shower. When we arrived lady at reception just blankly said they weren't available. She was no help. It's only a few stairs she said. As it was late and we were tired. We...More

Thank NannyKate29
Reviewed 28 September 2015

Good choice, good food and great service from the restaurant staff. The restaurant itself could do with a makeover and some of the seating is a little worn.

Thank Vernon L
Reviewed 11 September 2015

Nice comfy hotel with good amenities. well positioned for easy transport into and out of the Norwich area

Thank paf500
Reviewed 10 July 2015

Convenient for Norwich. The Hotel is being refurbished but unfortunately they hadn't reached our room and there were several problems, such as a cupboard that had housed a fridge but the fridge was missing, Two drawers were missing from the dressing table.to mention just two...More

Thank elona s
Reviewed 1 July 2015 via mobile

Ate here monday eve...whitebait with lemon mayo? Missing the lemon though..a slice of lemon please....very pricey for what you got...i had the veggie lasagne...couldn't finish it it was very bland..way to much bland sauce....and at £17 for both meals is way over priced gor the...More

Thank Craneleigh
Nearby HotelsSee all 50 hotels in Norwich
Best Western Brook Hotel Norwich
688 reviews
.02 km away
Almond Tree Hotel and Restaurant
1 review
.90 km away
Premier Inn Norwich West (Showground/A47) Hotel
475 reviews
2.56 km away
Pine Lodge
11 reviews
2.60 km away
Nearby Restaurants
Kings Head
285 reviews
2.56 km away
The Copper Beech
629 reviews
2.76 km away
Glen Lodge Bawburgh Golf Club
39 reviews
2.71 km away
Happy Valley
18 reviews
1.88 km away
Nearby Attractions
Taverham Mill Nature Reserve and Fishery
12 reviews
4.30 km away
Riverside Walk
519 reviews
2.93 km away
Catholic Cathedral of St John the Baptist
204 reviews
3.96 km away
Sainsbury Centre for Visual Arts
566 reviews
2.79 km away
Questions & Answers
Get quick answers from Brook Restaurant staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 9 - US$ 33
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Private Dining, Wheelchair Accessible
Good for
Open Hours
6:30 PM - 9:30 PM
6:30 PM - 9:30 PM
6:30 PM - 9:30 PM
6:30 PM - 9:30 PM
6:30 PM - 9:30 PM
6:30 PM - 9:30 PM
6:30 PM - 9:30 PM
Location and Contact Information
  • Address: Bowthorpe Employment Area | Brook Hotel, Norwich NR5 9JB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 741161
  • E-mail
Join us at the BEST WESTERN Brook Hotel for classic dining in our restaurant with full a la carte menu, desserts and specialist coffees, wine list and children's menu.If you are looking to impress a loved one, treat your family or entertain a business client the Brook's Restaurant is perfect!Choose one of your favourite dishes created by our talented team of chefs and served by our friendly and professional servers.If you are looking for something less formal try our Bar Menu, served all day from 12pm to 10pmYou will be able to catch the football live or the latest news as it comes in teamed up with your favourite tipple.The best part is, if you don't feel like driving home you can book one of our spacious modern bedrooms and stay the night!
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing