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Ratings and reviews

#835 of 2,093 Italian in London
#4,647 of 17,321 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
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meals, features, about

Location and contact

Trafalgar Square / Embankment
0.2 km from Trafalgar Square
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Reviews (754)
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640 results
Traveller rating
158
221
123
71
67
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Time of year
LanguageEnglish
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Traveller rating
158
221
123
71
67
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Reviewed 5 days ago via mobile

We booked in advance on the app for a 6:30pm reservation. Upon arrival the restaurant was very busy. We gave our details and were seated immediately. We were given a few minutes to decide what we fancied and our order was taken. Literally a fee...minutes later our starter of Doughballs arrived followed by our drinks. Our plates were cleared once we'd finished and our mains came pretty swiftly after. We had the Burnt Rnds pizza and a Lasagne. And genuinely the were both amazing. I tend to have Lasagne where ever we eat and this one by far topped any I've had before. As did the pizza for my partner. Can't fault it. Not a bad word to say!More

Date of visit: November 2021
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Reviewed 6 days ago via mobile

Really lovely pre-theatre meal. We arrived early to have lots of time. At 5pm on Wednesday, the restaurant was really filling up, so I recommend booking. We had a fantastic server called Nelson who was friendly and helpful, making recommendations and went out of his...way to make sure we could get something we wanted. Thank you Nelson. I really enjoyed the new Four Seasons pizza with chilli jam drizzled on top - it makes such a delicious difference and I will definitely have it again.More

Date of visit: November 2021
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Reviewed 3 weeks ago via mobile

We booked at 12pm for our family group of 7 which included 2 toddlers, 2 years old. I’m sure it helped that the restaurant wasn’t yet busy but we had a great time with friendly service, children’s menus and fairly quick service. “That was great”...said my son as we left, father of the youngest child who loved her 3 course children’s meal and had room for the ice cream. “We must do it again” - and we will. Thank you!More

Date of visit: November 2021
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Reviewed 21 October 2021 via mobile

We booked a table for 6:30pm and when we arrived were told that we had to move to the side as our booking was not on the hand written list. After waiting until 7pm we asked when our table would be ready as we have...a 20 month olds that was now getting upset. We were informed that as we had only booked online later in the day she would do her best to seat us but we’d have to wait! Despite our pleas the red haired lady at the desk (no customer service skills at all) refused to seat us and so we left and visited the Store Martin’s lane branch (where we experienced our usual expected standard of service). Avoid the Charing Cross one and if you come across this lady expect poor service!!More

Date of visit: October 2021
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Reviewed 14 September 2021 via mobile

Pre-Theatre meal with kids. Good location being close to the Lyceum Theatre (Lion King). Staff welcoming and friendly. Food pretty good, some items missing from menu typically what we wanted but wasn’t aware when we arrived so had to choose alternatives on the spot. It’s...a pizza place but for anyone wanting anything different then very limited options of pasta/risotto. Overall ok but won’t rush back.More

Date of visit: September 2021
Helpful?1  
Reviewed 11 September 2021 via mobile

The restaurant was very busy (6pm) and it took sometime for someone to take our order, then time again to tell us one of our items was unavailable.

Date of visit: September 2021
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Reviewed 21 August 2021

Customer service was extremely poor, waitress came with our mains yet didn’t take our starter plates when I pointed this out I was looked at like I had two heads. No apology, no communication and no pasta hence we had to have pizza which I...must say was lovely. However all in all a very disappointing experience.More

Date of visit: August 2021
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Reviewed 26 June 2021

The place was beautiful, the size of the individual pizza was perfect for one person and the pizza was really tasty, I choosed to eat a traditional pepperoni pizza and the menu was pretty varied. The presentation of the pizza was really good and I'll...say the quality was good too, the pizza dough was mild and the pepperoni had shuch a bright colour. It wasn't too expensive, the waiters were kind and the waiting time wasn't too long, and when pizza arrived the slices were alredy cut which I found nice.More

Date of visit: April 2021
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Reviewed 16 June 2021

Very quiet and so few people in town but this Pizza Express was excellent - food just as you expect from every other PE but the staff here made the meal great. A superb waiter good fun happy to explain the electronic ordering but in...fact did it himself - quicker !! lol Everything perfect toilets excellent.More

Date of visit: June 2021
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Reviewed 8 December 2020

Wonderful place with amazing food and really nice service- never disappoints! I always find it too bad the name “pizza express” doesn’t do justice to how good it actually is

Date of visit: December 2020
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Best nearby
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized
lions and brightly-lit fountains, Trafalgar Square is
not just considered the heart of this bustling London
hub, but the very core of the city itself. Beyond this
esteemed gathering place are more famous icons, as
well as a disproportionate numbers of the city’s most
popular cultural attractions including the National
Gallery and many West End theaters. Along the way to
...More
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Questions & Answers
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Kirsty W
18 February 2016|
AnswerShow all 3 answers
Response from johnhX8268YJ | Reviewed this property |
They do not take Tastecard at this branch
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Frequently Asked Questions about Pizza Express

Yes, Pizza Express offers takeaway services.

Pizza Express is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5