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The Parlour

181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
+44 20 7734 8040
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  • Excellent40%
  • Very good30%
  • Average15%
  • Poor7%
  • Terrible8%
Travellers talk about
“sundae” (35 reviews)
“ice cream” (88 reviews)
“scones” (60 reviews)
Open Now
10:00 - 21:00All hours
British, Vegetarian Friendly, Gluten Free Options
₹₹ - ₹₹₹
181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
All Details
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Reviews (508)
Traveller rating
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1 - 10 of 447 reviews

Reviewed 2 weeks ago

Very disappointing afternoon tea so I would not recommend the Parlour to anyone. There are so many good afternoon tea places in London that you will do far better elsewhere.

Thank Jan O
Reviewed 3 weeks ago

I got a tea and scones and they just came out of the oven and where still warm. They smell so tasty. Great!!! Nice place to have cakes or ice cream as well. The service is still not really pay atention, as they have too...More

Thank melly1970
Reviewed 6 June 2017

Disappointing. Slow service, expensive prices and average menu. Not what you'd expect from F&M to be honest but I've never eaten in any other of their restaurants for comparison. Scones were tiny, ice cream sundae was so so. Go only if you want to brag...More

Thank stephmunky
Reviewed 5 June 2017

We booked a table at The Parlour for our daughter'r birthday, everything was OK with the booking, the restaurant was rather full on Saturday afternoon. The service was just going through the motions, not friendly, not fast, not efficient, take the order, no recommendation, no...More

Thank Suncica1
Reviewed 29 May 2017

On a really hot day in London a light lunch seemed the best choice. We went to The Parlour as we had been in for a drink there a few days earlier. We both ordered a prawn cocktail which was very refreshing and of good...More

Thank Peter C
Reviewed 21 May 2017 via mobile

I visited the Parlour yesterday for a mid afternoon coffee and milkshakes with my family. We were in London for my sisters 9th birthday and she wanted to visit to have one of F&Ms famous ice cream Sunday / Milkshake. I had previously been a...More

Thank Kieran H
Reviewed 16 May 2017 via mobile

The little cone on the side of my coffee (see photo) really tickled me - a nice touch - plus the coffee was delicious, and for once less expensive than my companion's pot of tea. Mid Saturday morning it was also really quiet. I loved...More

Thank MACAMAC_12
Reviewed 16 May 2017

Eat here regularly, and will keep going back, it is expensive but worth it, the ice cream sundae are amazing.

Thank prs54fmpu
Reviewed 23 April 2017

I was trying to decide between having afternoon tea at the Diamond Jubilee Tea Salon or at The Parlour. My husband and I really enjoyed our time at the Jubilee Tea Salon on a prior visit so I was leaning towards that more. But I'm...More

1  Thank EDNP
Reviewed 17 April 2017 via mobile

Great to have the opportunity to visit the parlour again and again The icecreams are superb and the service of the staff and management excellent Every visit is a real treat Thank you for everything

Thank Bobbyrhodes
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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Ask a question
Questions & Answers
Beverley M
23 March 2016|
Answer Show all 7 answers
Response from Hirene | Reviewed this property |
You gotta be joking - dress code at The Parlour - a kitchen table with place mats and most uncomfortable chairs - and nothing special at all about the place. Maybe there was, once upon a long time ago - not in the present
Adrian T
28 October 2015|
Response from mambroz | Reviewed this property |
I don't think that they do a classic afternoon tea in The Gallery, but the Afternoon Menu does have something called Piccadilly Tea. Take a look at their website - unfortunately you cannot post links!
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 32 - US$ 45
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Elegant
Good for
Child-friendly, Special Occasion Dining, Kids
Open Hours
12:00 - 18:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
Location and Contact Information
  • Address: 181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
  • Public Transportation: Piccadilly Circus (Bakerloo & Piccadilly lines) and Green Park (Jubilee, Victoria & Piccadilly lines) Bus no. 9, 14, 19, 22, 38
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7734 8040
  • E-mail
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