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Gail's Bakery Blackheath
Review
About
Craft bakery serving freshly baked sourdough, pastries, cakes, sandwiches, hand-prepared salads and breakfast pots alongside barista-made speciality coffee and iced drinks. Located in Blackheath, an area with a rich history of historic uprisings and battles. The bakery offers WiFi and dog-friendly outdoor seating bakery.
Features
CUISINES
Cafe, British
Meal types
Breakfast, Lunch, Brunch
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
FEATURES
Free Wifi
Highchairs Available
Seating
Takeout
Is this restaurant good for breakfast?
Order delivery
Save this restaurant
Hours
Closed now
• Opens at 6:30 AM
Sunday
7:00 am - 7:00 pm
Monday
6:30 am - 7:30 pm
Tuesday
6:30 am - 7:30 pm
Wednesday
6:30 am - 7:30 pm
Thursday
6:30 am - 7:30 pm
Friday
6:30 am - 7:30 pm
Saturday
7:00 am - 7:30 pm
Contribute
3.2
(236)
Excellent
64
Good
48
Average
35
Poor
45
Terrible
44
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DViola
London63 contributions
Feb 2024 • family
The place is very cozy and family friendly. The products are good but a little expensive especially if you consume them inside. We were disappointed with the Madelines which were stale and rubbery - Bon Maman's are 100 times better. Average babyccino and cappuccino.
Written 10 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dine Out?
Europe224 contributions
Jun 2024 • couples
Gail's normally a reliable eatery but can tell they've cut their cloth. Smaller portions for the same price. Sausage rolls half (being kind) of what they were a few years back.
Staff work very hard (credit wheres due) but not enough to clear the tables on a timely basis.
For the price would expect better.
(Warning the bagels need a chainsaw to get through, never mind one's teeth🤣🤐)
Written 1 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eel M
7 contributions
Nov 2022 • none
We used to love Gails. Nice places to sit, and they did the best two cakes in the world. Baked cheesecake (plain with a few actual berries on top, none of the overly sweet jelly nonsense) and the best carrot cake ever made.
But you had to be quick as they generally sold out.
They were the reason we went. It was always disappointing if they sold out of them (meaning we'd generally not stay).
They were the perfect size. We'd order tea and one of each chake, shared between me, my wife and son. We'd eat them slowly, savouring every mouthful. They were the perfect size too. It was a real treat. Pure joy. We'd get excited about going, even my son who really isn't into treats like this in general. But this was different.
"Can we go" he'd yell as soon as we mentioned 'Gail's'.
Then, for reasons that make no sense to me, they stopped doing both the cheesecake and carrot cake.
They stole ouy joy, replacing them with…well, nothing. The pastries always seemed overcooked, nothing they did was anywhere near the same quality as those two little boxed cakes of delight.
In fact all Gails now seem a bit dumbed down, expensive but without the quality.
Occasionally we pop in to see if they have brought the cakes back, but no. I wrote to head office and got an automated reply saying they just stopped doing them.
So there is no reason to go to Gail's any more.
None.
Zero.
Nada.
Unless they bring back the cakes.
Written 1 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo L
1 contribution
Jul 2024 • friends
They don’t heat paninis or focaccia etc - utterly bizarre! Focaccia swimming in grease - ok, it was a mozzarella/pesto filled one, but it was just stomach churningly greasy. I also saw a fly on a sandwich - food is not effectively screened in hot weather.
I prefer small chains and independent businesses to the likes of Costa and Starbucks, so I was very disappointed.
Say what you will about Starbucks, at least you get a consistent experience rather than the rather bizarre “we don’t heat them because they’re made every two hours”
Written 29 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bobby P
Sydney236 contributions
Oct 2024 • solo
Perfect spot to cure my jet lag. The coffee was just what I needed - tasty and comforting, though a bit on the pricey side - with multiple porridge options for a satisfying breakfast. Service was friendly and welcoming, and the open, sunny restaurant area was lovely and quiet.
Written 30 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
coline
United Kingdom1 contribution
Sept 2022 • none
If you don't mind forking out 11.60 GBP for two croissants and two coffees, which you take to a table on a tray, then this is the place for you. The coffee described in the company's publicity as “carefully-sourced house blend”was weak and underwhelming (3.10 a cup) and croissants at 2.70 each very average. The bakery is located on the corner of one of Greenwich's busiest pedestrian streets leading to the Maritime Museum and Greenwich park and the range of breads on show look very enticing. It's one of 79 outlets of this bakery chain. If you're more savvy than I was you'll find Greenwich Market just opposite and a range of coffee shops around the town centre which offer better value and satisfaction.
A triumph of location and marketing over quality and value.
Written 18 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A Rob
95 contributions
Jan 2024 • solo
A refresh and reboot can be a good or bad thing for any business and, luckily, it appears to be a good thing here in Blackheath.
Shiny new environment (it’s been renovated last week) and a slightly new layout have made for a very efficient service.
This place has always had key staff who are very polite and nice, but it seems now the whole team presents the same upbeat pleasant attitude and it’s much more efficient. May be the slight tweak in layout has had that impact, who knows.
Anyway, the filter is always good and the newly renovated cafe is a pleasure to now be in.
It’s still a canteen style layout in my opinion, but it’s fresher, cleaner and brighter, plus there’s a lovely little window table so next time I might have to bring friends to justify a four seater!
The food is generally pastries including scones and cakes, with a couple of hot food items made to order. There’s no eggs on toast but then it is a bakery, what do we expect?!
Come try it, but please wait til after 8am so I can have a peaceful morning coffee before you all arrive!
Written 12 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craigbexley
Bexley492 contributions
Aug 2024 • couples
We popped in for a quick sandwich
Decided on the ham and cheese ciabatta and two cakes and a tea and water
Amazingly this came to over £30
Well I hoped for this price it would be outstanding
The sandwich was so dry it was hard to swallow - asked for mayo was told no we don’t have that
Cakes were ok
Tea was nice
All in all just not worth the prices they charge
Dry tasteless - looks better than it tastes
Written 1 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sharongillham
London4 contributions
Mar 2022 • none
We regularly buy our coffee’s baked products from Gail’s in Blackheath village. Two members of staff stand out by head and shoulders in their friendly but professional manner, they are Yola and Mark. And although Gail’s is a large chain business they both really personalised our experience.
Sharon & Ray
Written 14 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GAIL's Bakery
Hello Sharon, thank you for your feedback. Please know it has been shared widely, so the team can be congratulated. Yola and Mark especially. We are glad you enjoy visiting our bakery, and we look forward to seeing you again soon.
Written 16 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyinggull78
London137 contributions
Jul 2023 • solo
Called in late afternoon to get some treats . After looking at all the tasty offerings I noticed that three big flies were already enjoying the wares.
The staff were not in the least worried about this lapse of hygiene. Why is the food not covered especially in hot weather ?
Written 14 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GAIL's CX Team
Thank you for your feedback, however we are sorry to learn you didn't enjoy your visit. Please allow us to take a closer look at this for you by contacting our team at gailsbread.co.uk/contact-us.
Written 17 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Walmerbee
Deal162 contributions
Oct 2024 • couples
Very disappointed. Went for croissant and coffees. The croissant was just terrible and not what I expect for the price. Not crisp, soggy and would be laughed at in France. Coffee was good but no handles on cups! My hands are very sensitive to heat so perhaps trendy but not customer friendly. Perhaps Gail’s have got far too big?
Written 18 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Voyager07221410444
1 contribution
Jul 2024 • family
Had an amazing experience at the Gail's Blackheath store via deliveroo - my elderly mother was served by a gentleman named Winston. Despite the fact that majority of the items she wanted wasnt ready at the time/ unavailable , he ensured that they would be done and managed to offer us a range of alternative and got them out to her despite all of the issues at that time. Just wanted to personally thank him so much and it really shows the lengths he went to ensure that she was satisfied and she was just over the moon. Thank you so much
Written 4 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LWallExplorer
2 contributions
Mar 2022 • friends
Gails Blackheath used to be a very nice player to visit. However they have new staff that are very rude to customers and insist that you move on quickly even after 10 mins. If you are looking for a relaxing spot to sit and enjoy and conversation and a beverage - just avoid and stick to takeaway!
Written 11 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krzysztof K
2 contributions
Nov 2024 • family
Gail’s bakeries are a hidden gem, and the one in Blackheath is no exception. I’m a regular there, and I absolutely adore their sourdough bread, almond croissants, blueberry brioches, muffins, and coffee. There’s a reason why this place gets packed at certain times of the day - it’s just a must-visit!
Written 24 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Walkbikeruneat
Cirencester92 contributions
Oct 2022 • family
Went to Gail's on marathon morning before the race. SO glad we did! Fabulous choice of food, with options for g/free, vegan etc. Efficient and friendly service (especially as they were bombarded) Coffee is really good! Cafe was clean and plenty of seating inside and out.
Yes, it's relatively expensive- but it is in London, and it is TOP quality product. I think it was really good value especially considering how businesses have also been hit hard by rising costs. Well done Gail's xxxx
Written 2 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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