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Busaba Eathai

Westfield Shepherd's Bush | Southern Terrace, London W12 7GA, England
+44 20 3249 1919
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Overview
  • Excellent46%
  • Very good26%
  • Average13%
  • Poor9%
  • Terrible6%
Travellers talk about
“thai food” (32 reviews)
“calamari” (39 reviews)
“coconut rice” (11 reviews)
Closed Now
All hours
CUISINES
Thai, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Westfield Shepherd's Bush | Southern Terrace, London W12 7GA, England
All Details
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50
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Reviews (382)
Traveller rating
Traveller type
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1 - 10 of 361 reviews

A TripAdvisor Member
52
Reviewed 4 days ago via mobile

As usual, the food was amazing although the service is a bit slow because they were very busy. It is understandable. Keep up the good work guys! ☺️

Thank A TripAdvisor Member
Management response:Responded yesterday

Dear customer, Thanks for taking your time to write the positive review. We promise to keep our standard and always deliver a great service. We look forward to welcoming you back again. Regards Mike

Reviewed 6 days ago via mobile

Great place with good service. The menu has changed slightly but the concept remains the same. Good food and it's highly recommended. Good for families as well as couples.

Thank dubai20101
Management response:Responded yesterday

Dear Customer, Thanks for your great review. We always appreciate feedback on our food and service and will pass on your positive account of both to the Busaba Westfield staffs. We look forward to seeing you again soon. Regards Mike

Reviewed 1 week ago via mobile

This is the first time we tried eating in Busaba. We ordered crab meat fried rice , duck curry and calamari. All the food are excellent! The calamari is so delish.. The lady named Shaima served us and she was so helpful and kind to...More

Thank Chrissea A
Management response:Responded yesterday

Hi Chrissea, We are glad to hear you visit us again and enjoy our new menu. The feedback was passed to the team and it encourage us to keep the standard high and deliver great service. We look forward to servicing you again. Regards Tang

A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Enjoyed my visit here with my friends. Aside from the food, we loved the atmosphere and the the staff were very welcoming and helpful especially Shima. I would 100% recommend this place!

Thank A TripAdvisor Member
Management response:Responded yesterday

Dear customer, Thanks for taking your time to write the positive review. We promise to keep our standard and always deliver a great service. We look forward to welcoming you back again. Regards Mike

Reviewed 1 week ago

I really would like to recommend this place as the food is always very nice and same as in Thailand. Staff is always very friendly each time we visit this place. It might be very busy especially in the evenings so if you want to...More

Thank Kamil R
Management response:Responded yesterday

Dear Customer, Thanks for your great review. We always appreciate feedback on our food and service and will pass on your positive account of both to the Busaba Westfield staffs. We look forward to seeing you again soon. Regards Mike

Reviewed 1 week ago

I came last night with my partner after a long day shopping, so we decided to come and have some thai food, This restaurant is different from the one from kingston riverside, it is more bigger and more busier. We had the offer of two...More

Thank Marhanna
Management response:Responded yesterday

Hi Marhanna, We are glad to hear you visit us again and enjoy our new menu. The feedback was passed to the team and it encourage us to keep the standard high and deliver great service. We look forward to servicing you again. Regards Tang

Reviewed 1 week ago

Fantastic food and great service. I have been served by Sylvia. Hardly recomended. definietely come back

Thank Beata S
Management response:Responded yesterday

Hi Beata Thanks for taking your time to write the positive review. We promise to keep our standard and always deliver a great service. We look forward to welcoming you back again. Regards Mike

Reviewed 1 week ago

Great place to go for a great food. Had a jasmine beef rib for main course, was brilliant. Amaizing service from Sylwia. Will be back for sure!

Thank Michal S
Management response:Responded yesterday

Dear Customer, Thanks for your great review. We always appreciate feedback on our food and service and will pass on your positive account of both to the Busaba Westfield staffs. We look forward to seeing you again soon. Regards Mike

Reviewed 1 week ago

Enjoyed eating at this restaurant until the other day when we found out they've changed the menu. My partner ordered the sweet and sour chicken which was very bland and contained only 5 small to medium sized pieces of chicken - definitely not worth £9.95....More

Thank Nattie G
Management response:Responded yesterday

Dear Nattie, Thank you for your review. We take on board all the comments relating food and ambiance and welcome you back to visit us again. Regards Mike

Reviewed 2 weeks ago

Food tasted great but it was let down with the slow service and forgetful staff... although some staff were really helpful, others looked miserable. The starter plates were not even cleared by the time the main meals arrived.. and our mains arrived before the clean...More

Thank bobzy2017
Management response:Responded yesterday

Dear Bobzy, Thank you for your review. We take on board all the comments relating food and ambiance and welcome you back to visit us again. Regards Mike

Nearby
Nearby Restaurants
Bill's
403 reviews
.18 km away
The Meat Co
713 reviews
.01 km away
Gourmet Burger Kitchen
686 reviews
.19 km away
Nearby Attractions
Westfield London
1,517 reviews
.21 km away
Bush Theatre
37 reviews
.45 km away
West12 Shopping Centre
25 reviews
.20 km away
Brook Green Market and Kitchen
12 reviews
.65 km away
Questions & Answers
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 14 - US$ 27
Meals
Lunch, Dinner, Brunch
Restaurant features
Delivery, Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Groups, Kids, Special Occasion Dining, Child-friendly
Open Hours
Sunday
12:00 - 22:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 23:30
Saturday
12:00 - 23:30
Location and Contact Information
  • Address: Westfield Shepherd's Bush | Southern Terrace, London W12 7GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 3249 1919
  • E-mail
Description
Located in Europe's second largest shopping mall, Busaba Westfield London offers shoppers some peaceful respite from the retail buzz.
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