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The Phoenix

#7,975 of 18,777 Restaurants in London
₹₹ - ₹₹₹, British,
Windsor Walk | Denmark Hill, London SE5 8BB, England
+44 20 7703 8767
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Overview
  • Excellent32%
  • Very good37%
  • Average9%
  • Poor8%
  • Terrible14%
Travellers talk about
“chicken roast” (2 reviews)
“mushy peas” (2 reviews)
“denmark hill” (17 reviews)
Closed Now
Hours
CUISINES
Bar, British, Pub, Gastropub, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Windsor Walk | Denmark Hill, London SE5 8BB, England
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (83)
Traveller rating
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1 - 10 of 83 reviews

Reviewed 31 July 2018 via mobile

Arriving in London 7.40, Heathrow Express, walking downtown , bying just by coincidence a flat cap at Farlows (since1840). An Americano and a scone in Hide Parc . Discussing Tioguanine and IBD in Kings and What to do your “last hour” before going back to...More

1  Thank Christinus
General Manager A, Manager at The Phoenix, responded to this reviewResponded 4 weeks ago

Thank you so much for such a wonderfully descriptive review, Christinus. We're so pleased that you all enjoyed life in the Phoenix. We're very proud of the quality of our beers, and were awarded full marks from Cask Marque in July, so I'm sure if...More

Reviewed 18 June 2018

We found this pub by chance a year or so ago and after another wonderful visit thought it only right to leave a review. The pub has been lovingly restored and coupled with the location above the railway (and perhaps helped by the prosecco) we...More

2  Thank trudibrowne
Reviewed 13 June 2018 via mobile

Such a lovley looking pub and I have wanted to visit this pub for years with my family . so I paid £8.00 for parking outside and then went inside to fabulous decor and extremely moody and most miserable staff I have ever come across....More

Thank Lynne S
Reviewed 10 May 2018 via mobile

The pub is quirky and a nice place to spend an hour. The 'gastro pub' menu looked interesting and tasty. However... The chicken pie was a real disappointment. Boring pastry, tasteless chunks of cheap chicken, tasteless gravy, 'seasonal vegetables' .... Hardly and the chips were...More

Thank John R
General Manager A, Manager at The Phoenix, responded to this reviewResponded 18 May 2018

Hi John, Thanks for your feedback. I am really sorry that you were disappointed by the quality of your food; I hope that my team treated you well and that they were able to resolve any complaints you passed on to them at the time....More

Reviewed 3 May 2018

Popped in here for a long lunch as we arrived early for a hospital appointment. Really enjoyed it. Staff very friendly. Eclectic decor. Table clean. Easy enough to find a seat at 12.30pm on a Wednesday. Burger special on a Wednesday means you can have...More

2  Thank MrsBsTravels
General Manager A, Manager at The Phoenix, responded to this reviewResponded 8 May 2018

Thank you so much for your kind review, Mrs B. Our Wednesday burger deal is very popular and certainly brings a bit of pizazz to the mid-week. I am sorry that you didn't get your fair share of onion rings, though, because they are awesome;...More

Reviewed 3 May 2018

Have been to the Phoenix many times, usually quite nice food. However - went in today with colleagues on a lunch break and food menu has entirely changed (barely anything on there). Ordered what sounded nice 'cheese toasty with caremelised onions on bloomer bread' -...More

Thank Holly C
General Manager A, Manager at The Phoenix, responded to this reviewResponded 8 May 2018

Thank you so much for taking the time to give us feedback, Holly. I am truly saddened to hear how we let you down on Tuesday. Both the food quality and the level of care given to you sound horribly below our usual standard, and...More

Reviewed 3 May 2018

Ive been going to the Phoenix for lunch on and off for 5 years or more as my office is just down the road. And it had always been very nice. Today (03/05/2018) I had the worst meal there EVER. How can you get reheated...More

Thank AmberAmber821
General Manager A, Manager at The Phoenix, responded to this reviewResponded 8 May 2018

Thank you for taking the time to give us feedback, Amber. Our relationships with our neighbours are built on trust, and I am so sorry that we let you down this time. It doesn't sound like the food or service you had were anywhere near...More

Reviewed 6 April 2018

Great to be back at the Phoenix after a bit of a gap. The menu seems a little simplified since last time. Thursday lunchtime quiet. Service quick and friendly. We both had cod and chips with mushy peas - all good. A really excellent Porter...More

3  Thank LawranceTraveller
General Manager A, Manager at The Phoenix, responded to this reviewResponded 8 April 2018

I am so pleased that you came back to us, Floripano, and absolutely thrilled that you appreciated the porter from the WooHa Brewing Company that we have on at the moment! We went a little bit left field with our guest ales this week, so...More

Reviewed 12 March 2018 via mobile

Decor was nice and food was tasty but we waited 10 minutes for drinks and another 30minutes for 4 simple starters which we didn't get to enjoy as we then had to rush them as we had an appointment to get to and the service...More

Thank WhiteRabbitDisco
General Manager A, Manager at The Phoenix, responded to this reviewResponded 14 March 2018

Hi there, Thank you for taking the time out to give us feedback on your recent experience with us. I'm really disappointed that things didn't go well and I'm so sorry that on this occasion we fell short, especially as it left you rushing out....More

Reviewed 6 February 2018 via mobile

We find ourselves as regulars coming to Denmark Hill to visit Kings College Hospital where a nephew is poorly. So we have taken to making the Phoenix a bookend for our visit - on the way in and on the way out. We remember many...More

2  Thank George M
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 12 - US$ 21
Cuisine
Bar, British, Pub, Gastropub, Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Child-friendly, Bar Scene, Groups
Open Hours
Sunday
12:00 PM - 10:30 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: Windsor Walk | Denmark Hill, London SE5 8BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 7703 8767
  • E-mail
Description
A Denmark Hill pub of mythical proportions.It's not often a pub can make the earth move. Abuzz with friendly banter and offbeat charm, you'll find The Phoenix benefits from more than just good vibrations from the throng of trains below. Like its mythical namesake, this quirky venue rose from the flames of the great Denmark Hill Station fire. Remnants of the building's original character blend effortlessly with the cosy furnishings, resulting in a look as sublimely eclectic as our speciality drinks list, and as timeless as the defunct yet impressive station clock hanging pride of place from our high-vaulted ceilings.
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