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Caffe Concerto

₹₹ - ₹₹₹
Neighbourhood:
Mayfair
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29-31 Piccadilly, London W1J 0LF, England
+44 20 7494 6844
Website
Today
07:30 - 23:00
Closed now
See all hours
Hours:
Sun 08:00 - 23:00
Mon - Sat 07:30 - 23:00
More Info
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462 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Aberdeen, United Kingdom
Level Contributor
48 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW

We needed some refreshment after a busy afternoon shopping. Found this very nice cafe, the young women who served us were extremely kind and helpful. The food was good, although my grandson only wanted a drink, we had a sandwich plus cake. Prices were alright for London, the cafe has beautiful decor, comfortable and pleasant surroundings.

Helpful?
Thank Sandra M
Wales
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

Stopped off for a quick drink and cake after alot of walking. This cafe looks lovely from the outside, but it is a total rip off!! Paid £4.80 for a drink Fentimenns lemonade which costs £1.20 in a shop. Utter waste of £14 just for two teas and the soda. I know tourists like the twee feel of London, but... More 

Helpful?
Thank Adoptedwelsh
Fredericksburg, Virginia
Level Contributor
388 reviews
222 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
Reviewed 4 days ago NEW

We enjoyed a lovely lunch at Caffe Concerto. Service was good, but it is a very busy restaurant, so not much time for friendly banter with staff.

Helpful?
Thank Loveacorona
saraV7734CE, Manager at Caffe Concerto, responded to this review

Thank you for your review. We are glad you had a lovely lunch at our restaurant, and we would love to see you again. kind regards, Sara More 

Boston, Massachusetts
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

TERRIBLE CUSTOMER SERVICE - STAY AWAY!! Myself and 6 friends went to enjoy (or so we thought) a coffee and desert at this location. All of us ordered drinks, some of us dessert. Upon visiting our table, the general manager, Fabio, REQUIRED us to all order food. When we said that some of us were hungry, Fabio accused us of... More 

Helpful?
1 Thank EliUSA14
saraV7734CE, Manager at Caffe Concerto, responded to this review

Thank you for your review. My apologies for the experience you had to go through. I could strongly state that what you have lived does not reflect our standards therefore if you could contact our customers services team they will be glad to help you. Please note that all information in regards customers services are to be found in our... More 

2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We got our pastries and proceeded to wait 20 minutes on our coffe even though we asked where it went after 10 minutes. When we were done we were rushed away without any question about refills. Overall a very unwelcoming experience.

Helpful?
1 Thank Joakim I
saraV7734CE, Manager at Caffe Concerto, responded to this review

Thank you for your review. My apologies for your bad experience, however I could strongly state that what you have experienced does not reflect our standards, therefore I would kindly ask you to contact our customers service team and they will be glad to help you. At our website caffeconcerto.co.uk you will be able to find more details. kind regards,... More 

Rugby, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Myself and two friends chose to spend time in this patisserie (rather than the one a few shops up) as it looked very welcoming. Staff sat us at a table immediately and gave us a few minutes to review the menu. However when we came to order, the waiter made it more than obvious that he was disgusted we had... More 

Helpful?
3 Thank Sharon461970
Nottingham, United Kingdom
Level Contributor
79 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago via mobile

Brought family here for lunch and enjoyed delicious club sandwiches and salads . Bit pricey but it is the centre of London in Piccadilly. Service was excellent .

Helpful?
Thank Jo H
saraV7734CE, Manager at Caffe Concerto, responded to this review

Thank you for your review. kind regards, Sara More 

London, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
Reviewed 3 weeks ago

I had a short meeting with colleagues and we had a latte each which was really nice. We love this cafe as the decoration is beautiful and the location is convenient. The service is also friendly.

Helpful?
Thank Silverzsu
Management response:

Thank you for your review. We are glad you enjoyed and we look forward seeing you again! kind regards, Sara. More 

London, United Kingdom
Level Contributor
118 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 4 weeks ago via mobile

Disappointed, staff were rude apart of a young guy, the ladies forgot half our order, the cake was with a very heavy cream (a lot) and just few old strawberry on the side, not even fresh the tea pot was nonsense, only a tea cup portion... The decorations was nice and classic, but the ceiling was an urban style... don't... More 

Helpful?
1 Thank Lynda S
Norwich, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

Popped in for a late lunch and a coffee/soft drink. Lovely and very polite service, very nice food and quickly served. Loved my pasta with salmon! Will definitely be back and highly recommend!

Helpful?
Thank monster9s

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 10 - US$ 21
Cuisine
Italian, European, British, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Wheelchair Accessible, Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Digital Payments, Highchairs Available
Good for
Kids, Child-friendly
Open Hours
Sunday
08:00 - 23:00
Monday
07:30 - 23:00
Tuesday
07:30 - 23:00
Wednesday
07:30 - 23:00
Thursday
07:30 - 23:00
Friday
07:30 - 23:00
Saturday
07:30 - 23:00
Location and Contact Information
  • Address: 29-31 Piccadilly, London W1J 0LF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7494 6844
Description
Another brilliant display of interior and service with in Caffe Concerto located on Piccadilly Street, in the heart of London. In return for the location rewarded to Caffe Concerto by the agent of her Majesty the Queen "The Crown Estate", Caffe Concerto has once again complemented this renowned area of London

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Caffe Concerto and other visitors
1 question
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Saffron Walden
over a year ago

See all questions (1)

Questions? Get answers from Caffe Concerto staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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