Before our trip I informed the hotel that I was going to propose to my girlfriend, and they ensured that we had a break to remember! Complimentary upgrade to a junior suite and congratulations all round from the staff upon arrival, right through to our...checkout! An unforgettable experience and would recommend to anyone, Maisy was the best hostess and assisted us with everything, we couldn’t thank her enough!More

Whilst staying next door at Hotel 41 to celebrate my husband’s birthday we enjoyed a wonderful ‘Royal’ afternoon tea experience in The Palace Lounge. As ever staff were welcoming, professional and attentive. As you would expect strict protocols have been introduced around the safe serving...of food/drinks and everything was spotlessly clean. Highly recommended if you are looking for a post lockdown treat.More

Came here for a 2 course pre-theatre meal before watching Hamilton. Perfectly located just around the corner from the theatre. Absolutely lovely food and even better staff, extremely attentive and polite. Set menu is great value, drinks are extortionate but probably to be expected for...a London hotel.More

We had a fabulous Sunday lunch at the Rubens: effortless hospitality from the staff, delightful live jazz, and sublime food. The food was great from start to finish, from the crudités and bread basket through to the amazing deserts and truffles with the coffee. My...son can be somewhat fussy with food, yet at the Rubens, he came out saying that was the best food he had had! (“My tummy’s the happiest it’s ever been!”) My wife and I both thoroughly enjoyed ours too, with fabulous beef being carved off an enormous roast beef, and a perfectly cooked whole plaice for me. Simply lovely.More

Yet another fantastic stay at this hotel,the rooms are exceptional in every way everything you could possibly need and if there is anything you need it will be supplied for you. The restaurant is exceptional with such a variety of food to suit all tastes,the...breakfast is one of the best. The staff are friendly and make you feel so welcome nothing is too much trouble for them I can not recommend this hotel more highlyMore

Arriving at the Rubens is like arriving home. London being high on our "most liked place to visit - but couldn't afford to live there, list" is a city we often visit and always stay at the Rubens. Flying in from the East coast of...the USA we always look forward to a London cab from Heathrow because of the guys that drive them are welcoming jolly and have love to tell their road stories. Pulling up outside the Rubens the smartly dressed doormen with smiles on their faces are instantly at our side helping with luggage and making us feel welcome. The last stay was a week spending Christmas Day with them. We were completely made to feel we were in a movie set with all the trimmings a perfect Christmas had to offer. A day for us to remember. Leading upto the actual day we were placed into the feeling of expectation and excitement of Christmas by all staff at the Rubens. Ive always said its the little things in life and Rubens certainly know how to deliver. Oh and did I mention we were the Queens neighbors during our stay?More