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The Golden Pagoda AKA The Lotus Garden

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Neighbourhood:
Soho
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15A Gerrard Street, London W1D 6JD, England
020 7434 2888
Website
Today
12:00 - 00:30
Open now
All hours
Hours:
Sun 11:30 - 23:30
Mon - Sat 12:00 - 00:30
More Info
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409 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Ljubljana
Level Contributor
206 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW

One of the restaurants in London china town. There are a lot of restaurants and the people are saying that you will get food very quick, the taste will be good and the price affordable. From the outside the restaurant is looking good, but inside is and old equipment. We like to eat Asian cooking, but the taste in this... More 

Helpful?
Thank DanielLjubljana
Sintra, Portugal
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

After wondering around Chinatown debating on where to eat, we wanted to go to the Golden Dragon but it was full, we entered at the Lotus Garden. We were well received by someone who I suspect was the owner. From then on was all too bad. The restaurant appeared busy which is always a good sign. I didn't enjoy the.... More 

Helpful?
1 Thank MargaridaTavares
Petts Wood
Level Contributor
56 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

had a shopping day with the wife and ended up in Chinatown. Popped into this restaurant which we had not been in before. It was not crowded and we could get a table quite easily. The food was bland, luke warm and not very tasty. The service was not the best and the staff not really friendly. never mind will... More 

Helpful?
1 Thank ScoutPettsWood
Dublin, Ireland
Level Contributor
66 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

So bad, you just wouldn't want others to go there. It's like going into a cash register as the service is so lack lustre. Food very disappointing. In a plate of mixed greens, 80% were bean sprouts!

Helpful?
1 Thank Baby2
Durham, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 31 October 2016 via mobile

The service was brilliant! The staff were all very polite and the food was delicious! This is one of the nicest meals we've ever had! We went on a busy Saturday night but arrived earlier than our booking and were sat straight down! Food came out quickly and it was all lovely! Would definitely recommend this lovely restaurant in the... More 

Helpful?
Thank Stacey P
Dubai, United Arab Emirates
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 26 October 2016

We ate here 2 days ago for lunch. We were 3 adults, 4 children plus a toddler in a pushchair. The food and general value was excellent. My wife had a real craving for dim sum and she ordered the prawn dumplings which were excellent. So good in fact that we ordered 2 more portions of them. All the food... More 

Helpful?
Thank VampyVampy
Ping H, Public Relations Manager at The Golden Pagoda AKA The Lotus Garden, responded to this review

Dear Customer Thank you for visiting us and taking your time to write this review, your comments are very important to us and will help us to continue to improve our service. WE are glad that you and your family had a most enjoyable time with us and we hope to see you again soon. Best Regards! Ping H More 

Level Contributor
37 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 October 2016

I love this restaurant 😘The food is fabulous and the prices are very reasonable indeed! I eat here fairly often and have never had a bad meal!

Helpful?
Thank Louise B
Ping H, Public Relations Manager at The Golden Pagoda AKA The Lotus Garden, responded to this review

Dear Customer Thank you very much for being our loyal customer and taking your time to write this positive review, your comments are very helpful to us and indeed encouraging. We are pleased to learn that you had a wonderful time with us and we hope to see you again soon. Best Regards! Ping H More 

Eastbourne
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 22 October 2016 via mobile

The food was OK! Not bad by any means but the service was shocking! So rude. They were just rushing us the whole time. Never smiled, never polite, very abrupt! When it came to paying the card machine didn't work on the top floor so they made us pay in the stair well - which in itself is not ideal... More 

Helpful?
1 Thank IKJohnston
Ping H, Public Relations Manager at The Golden Pagoda AKA The Lotus Garden, responded to this review

Dear Customer Thank you for visiting us and taking the time to write this review, your comments are very important to us and will help us to continue to improve our service. We are very sorry about the service you received when you were dining at the Lotus Garden recently. We will review our customer service standard and ensure all... More 

London, United Kingdom
Level Contributor
59 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 19 October 2016

Been in China town this weekend during the Moon cake festival.;;staffs are really nice,Red Peking duck, wow, we like the dimsum varieties, served in the individual bamboo steam plates, We like the Cheung Fun...with different fillings, price is affordable compare to other chinese resto nearby, it is located in the heart of china town in London, will definitely go back... More 

Helpful?
Thank MarianPhilippines
Ping H, Public Relations Manager at The Golden Pagoda AKA The Lotus Garden, responded to this review

Dear Customer Thank you for visiting us and taking your time to write this positive review, your comments are very helpful to us and indeed encouraging. We are delighted to learn that you had a wonderful time with us and we hope to see you again soon. Best Regards! Ping H More 

Oxford, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 October 2016 via mobile

The Golden Pagoda in Gerrard St, Soho has changed it's name to The Lotus Garden and possibly changed hands. However, I am pleased to say that it is still as good as ever. Just like the restaurants we used to visit in Hong Kong - harsh lighting, cold plates and possibly off hand service but excellent food. Reasonable prices and... More 

Helpful?
Thank Richard B
Ping H, Public Relations Manager at The Golden Pagoda AKA The Lotus Garden, responded to this review

Dear Customer Thank you for being a loyal customer and taking your time to share your review with the Trip Advisor community. Your comment's are very important to us and will help us to continuously improve our service standards and the quality of food served. We are glad that you had a most enjoyable time with us and we hope... More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout, Reservations, Highchairs Available
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
11:30 - 23:30
Monday
12:00 - 00:30
Tuesday
12:00 - 00:30
Wednesday
12:00 - 00:30
Thursday
12:00 - 00:30
Friday
12:00 - 00:30
Saturday
12:00 - 00:30
Location and Contact Information
  • Address: 15A Gerrard Street, London W1D 6JD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighbourhood: Soho
  • Phone Number: 020 7434 2888
Description
It is located on the corner of Gerrard Street and Macclesfield Street in the heart of London's Chinatown and easily recognised from our traditional Green Tiled Pagoda entrance

Spread over 3 floors and lavishly decorated, the restaurant seats up to 150 guests and it also has a private room for special requests. When making your order, be sure to try some of our Chef's signature dishes such as Crispy Duck, Fresh Lobster with dry chilli and garlic, House Supreme Hot Pot and the ultimate special Three Kinds of Mixed Barbecue Meat.

No booking is required. Walk-ins are welcome during our opening hours.

Questions & Answers

Questions? Get answers from The Golden Pagoda AKA The Lotus Garden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood