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The Promenade at The Dorchester

53 Park Lane | The Dorchester, London W1K 1QA, England
+44 20 7629 8888
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Overview
  • Excellent75%
  • Very good13%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“scones” (289 reviews)
“cake” (76 reviews)
Open Now
All hours
CUISINES
European, British, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
53 Park Lane | The Dorchester, London W1K 1QA, England
All Details
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Reviews (1,116)
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1 - 10 of 1,050 reviews

Reviewed 2 days ago

My wife and I always like to do an indulgent Afternoon Tea during the festive season as the London hotels particularly, are bedecked in spectacular fashion. We have taken high tea at The Dorchester quite a few times although not for a couple of years...More

Thank SolihullTraveller
Reviewed 6 days ago via mobile

Situated in Park Lane setting is really beautiful. When I have made reservation they advised me for the smart casual dress code, no trainers or sneakers All 4 of us turn dressed smart casual. 10 min in, guy walks in and seat near us in...More

1  Thank AngeloB971
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 4 days ago

Dear AngeloB971, Thank you for taking the time to review your recent experience within The Promenade at The Dorchester. We were naturally disappointed to see that your experience with us did not live up to your expectations. We take great pride in providing five-star service...More

Reviewed 1 week ago via mobile

The promenade is a wonderful space to be in. Situated in what is probably the best hotel in London- the Dorchester. Rather long In shape it could easily become a corridoor if it were not decorated and furnished so well. Wonderful when the pianist plays....More

Thank Paulsmithcasty
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 4 days ago

Dear Paulsmithcasty, Thank you for your review. I am delighted to read that you truly enjoyed every aspect of your visit. This is exactly the type of experience we strive to create for each and every guest. It is also a pleasure to read that...More

Reviewed 1 week ago

This was a special treat for two octogenarian ladies whom I accompanied. The Promenade did not disappoint, particularly at this time of year with opulent Christmas decorations. A beautiful venue. We were served by lovely French Victor, what a charming young man and entirely helpful,...More

Thank Gail T
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 4 days ago

Dear Gail T, Thank you for taking the time to write about your experience at The Promenade at The Dorchester. While I am delighted to read your appreciation in regards to the 5 star service and opulent settings, I am naturally disappointed to see that...More

Reviewed 2 weeks ago via mobile

We visited for the afternoon tea with carols and everything was excellent. A thoroughly enjoyable experience. We have visited before and find the Dorchester so much better for a Christmas tea than several other ‘top’ London hotels. The ambience of the Restaurant , the attention...More

1  Thank JennyM99
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 4 days ago

Dear JennyM99, Thank you for sharing your recent experience within The Promenade at The Dorchester. I am delighted to read that you truly enjoyed every aspect of your visit. This is exactly the type of experience we strive to create for each and every guest....More

Reviewed 3 weeks ago via mobile

Very good service, cakes and sandwiches were lovely, fantastic selection of tea, tables to close together and you feel you are in the middle of the lobby, I think for the price you could be put in a better location, preferred ClaridgesMore

Thank RaseKoala
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear RaseKoala, Thank you for taking the time to write about your experience at The Promenade at The Dorchester. While I am delighted to read your appreciation in regards to the service and food, I am naturally disappointed to see that your experience with us...More

Reviewed 3 weeks ago

Me and my friend came here in March 2017 for drinks at the bar. The Dorchester hotel itself is beautiful and the entertainment that evening was just splendid. We had to do a minimum head spend to be at the bar. Our bar tender was...More

1  Thank sb_world_traveller01
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear sb_world_traveller01 Thank you for taking the time to review your visit at The Promenade at The Dorchester. We were naturally disappointed to see that, although the bartender and the ambience met your beliefs, your experience with us did not live up to your expectations....More

Reviewed 3 weeks ago

We visited The Promenade recently for my Birthday Treat and we were certainly not disappointed, from start to finish. A wonderful selection of elegant tea blends, we had the most amazing sandwiches, warm scorns with cream and jams and a delicious selection of cakes. All...More

1  Thank ddaglish
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear ddaglish, Thank you for your review. We are thrilled to know that you had a wonderful experience at The Promenade at The Dorchester. This is exactly the type of experience we strive to create for each and every guest and I am delighted to...More

Reviewed 3 weeks ago

It has got a really nice ambiente and the food is excellent. Service is fast and very professional and very kind. It is worth visiting at all times. The deco is beautiful as well.More

Thank babasbeauty
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear babasbeauty, Thank you for your wonderful review. It sounds like you truly enjoyed your visit and made the most of your dining experience with us which gives me great pleasure. I will happily share your kind words with the entire team who were delighted...More

Reviewed 3 weeks ago

Had a fabulous traditional afternoon tea - and definitely did not leave hungry - the staff were wonderful.More

Thank WemyssBayKath
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 3 weeks ago

Dear WemyssBayKath Thank you for sharing your recent experience at The Promenade at The Dorchester. I am thrilled to read that you loved your Afternoon Tea experience with us. Your kind words of appreciation have been shared with the “wonderful” team who were delighted to...More

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Nearby Restaurants
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The Grill at The Dorchester
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Nearby Attractions
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.28 km away
Curzon Mayfair
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.31 km away
Down Street
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.38 km away
Church of the Immaculate Conception
10 reviews
.37 km away
Ask a question
Questions & Answers
sumrswimr
18 April 2017|
AnswerShow all 9 answers
Response from spacepam | Reviewed this property |
Hi, we had the basic which worked out at £60 each, you can have upgrades from this which include things like champagne but I don't remember the cost. Thanks
1
Vote
Annie27eng
13 November 2016|
AnswerShow all 8 answers
Response from whl_28 | Reviewed this property |
A discretionary service charge of 12.5% is added to the final bill. I hope that helps.
1
Vote
Hilary G
19 August 2015|
AnswerShow all 6 answers
Response from Barbara H | Reviewed this property |
My answer is the same as most others. I too was asked before I was served anything, thankfully I don't have any problems. It is not just the £59 I paid for my Champagne Afternoon tea that is worth every penny, for me it... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 66
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Private Dining, Free Wifi, Accepts Credit Cards
Good for
Romantic, Local cuisine, Groups, Special Occasion Dining, Child-friendly, Business meetings
Open Hours
Sunday
7:30 AM - 11:00 AM
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
Monday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Tuesday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Wednesday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Thursday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Friday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Saturday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Location and Contact Information
  • Address: 53 Park Lane | The Dorchester, London W1K 1QA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7629 8888
  • E-mail
  • This restaurant is at The Dorchester
Description
Frequently referred to as 'the drawing room of Mayfair' since opening in 1931, The Promenade is the heart of The Dorchester in London. Open all day for informal dining, The Promenade has an international menu for breakfast, lunch and dinner. A London institution for British afternoon tea, experience The Promenade's seasonal calendar of specialty teas and pastries, accompanied by a resident pianist. Enjoy the live music from 1.15pm each day and unwind at one of the best restaurants in London. Afternoon Tea is served five times daily: 1pm, 2pm, 3.15pm, 4.30pm and 5.30pm Dress Code: The Dorchester dress code is 'smart casual' and we respectfully ask guests visiting the hotel to refrain from wearing baseball caps, beanie hats, ripped jeans, sportswear, trainers, flip-flops and shorts in our restaurants and bars.
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