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Ratings and reviews

#997 of 2,093 Italian in London
#5,644 of 17,321 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$ 38 - US$ 43
CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (151)
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140 results
Traveller rating
47
49
22
11
11
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Time of year
LanguageEnglish
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Traveller rating
47
49
22
11
11
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Reviewed 12 September 2020

Me and few friends decided to pop down for lunch during the week to celebrate my birthday. However we left, unsatisfied and shocked with the service. Service throughout was shocking, empty restaurant but took 22minutes to get 4 drinks. Not only that by the time...I was 2 spoonfuls into my risotto I have bitten down on a large piece of glass, when complaining to the waitress she just shrugged her shoulders. She took the piece of glass to the chef and even he did the same, completely shocked with how it was address. The risotto was taken off the bill but nothing else. I refused to pay for my meal due to the complete disrespect on dealing with the situation. Complained to pizza express customer service and have heard nothing back due to ‘Covid’ it’s now September.More

Date of visit: March 2020
Helpful?
Reviewed 16 March 2020 via mobile

Great restaurant, this is my second time visiting here. Quick and easy to get from the Palace Theatre if you are visiting. Staff are friendly, food is served promptly and as always, was delicious. It can get busy quite quickly during the evenings, so it’s...worth booking a table in advance if you can. When it does fill up, there can be a little wait on getting someone’s attention but there is usually a member of staff behind the bar who can help if this is ever the case.More

Date of visit: March 2020
Helpful?1  
Reviewed 14 March 2020

The decor is nice. The food quality is totally average. The service is poor. Neither the waitress nor the waiter were friendly, pleasant or expressed any kind of gratitude. The waiter in particular was miserable! Clearly there is a significant training need here. I do...not recommend.More

Date of visit: February 2020
Helpful?2  
Reviewed 6 March 2020

Pizza Express is always dependable and good honest pizza. The drinks are good and it is perfect for children of all ages.

Date of visit: February 2020
Helpful?2  
Reviewed 3 March 2020 via mobile

Saturday 29/3 around 7 did not book & it was very busy, squeezed in a table for 2 👍 Peroni & mixed fruit cider, Calzone Nduja & Classic American pizza, food was excellent, as was our server Natalia, total bill £40.

Date of visit: February 2020
Helpful?
Reviewed 19 February 2020

in the area for business. passed by and enjoyed pizza express good wine list, variety and quality pizza was good of course the most important

Date of visit: January 2020
Helpful?1  
Reviewed 17 February 2020 via mobile

Reasonable quality pizza express. Service acceptable. Very convenient for Prince Edward theatre. Not very big - recommend booking.

Date of visit: February 2020
Helpful?2  
Reviewed 15 February 2020 via mobile

Nice meal and drinks , felt sorry for the waitress , she was on her own. No wonder it was slow,think she did very well Wednesday 12th February 2020. But would be helpful if had more staff on, lot to do for one person.

Date of visit: February 2020
Helpful?4  
Reviewed 3 February 2020 via mobile

This hidden little gem is off the main drag, behind the Palace Theatre, where we were watching The Cursed Child. We were given a warm welcome and shown to a table, where we were given our menus and a few minutes to settle, before offering...us drinks. Once we were ready our orders were placed and we waited comfortably and relaxed. Our order was served up in good time, hot and well presented. It was also very tasty. Good service and no hanging around for our bill. Just the kind of place to eat between the 2 halves of the show. Close to several theatres, friendly, good food and a pleasure experience to complete our theatre trip.More

Date of visit: February 2020
Helpful?
Reviewed 31 January 2020

We've had this before with Pizza Express - it seems it is normal practice - you walk in to a restaurant with only a few diners at tables only to be told they are fully booked. It was only 5pm - so even if they...were expecting Theatre goers to turn up - they could have offered us a quick turn around and seated us. At the very least they could have suggested that we check the on-line booking system to see what was available nearby - especially as there's another Pizza Express just 4 minutes away! (Which we found ourselves, visited, and HIGHLY recommend - Dean Street) The welcome you receive as you walk in the door of a restaurant is the most important impression - I don't want to be made to feel like an idiot because I haven't booked - your competitors on Dean street have it right and welcome everyone.More

Date of visit: January 2020
Helpful?
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Frequently Asked Questions about Pizza Express - Greek Street

Yes, Pizza Express - Greek Street offers takeaway services.

Pizza Express - Greek Street is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4