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Ratings and reviews

#433 of 2,093 Italian in London
#2,332 of 17,321 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$ 12 - US$ 20
CUISINES
Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (373)
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Traveller rating
135
115
35
22
19
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LanguageEnglish
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Traveller rating
135
115
35
22
19
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All reviews pizza bruschetta covent garden theatre goers our waiter pre theatre dinner crust
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Reviewed 2 days ago

Booked for a pre-theatre meal allowing ample time to eat. Was very busy when we arrived and people being turned away at the door if no booking. At the table, had to ask for drinks, everyone was clearly busy. Then whilst we were still eating...starters, two different servers tried to bring main meals out twice. Then presented with a cold pasta dish and a warm pizza that had clearly been placed under hot place waiting for us to finish our starters. We Sent these back and two new meals brought out not long after, piping hot. Complaint rectified we thought and then the lady on the door (manager? Greeter?) informed us there would be no charge for the full meal. Completely unexpected and unasked for but certainly made up for the complaint. Real life actual customer service!! Thanks pizza express!More

Date of visit: November 2021
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Reviewed 1 week ago

Went on a very busy Wednesday for an early dinner. Staff where busy but we where served quickly and the food was very good

Date of visit: November 2021
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Reviewed 4 weeks ago

Visited this Pizza Express last Tuesday after walking around London and Covent Garden all morning. We were shown to our seats and when the waiter eventually came to our table, first thing he did was apologise for the service as they were short staffed, when...we ordered they had no tomato or nepoltena sauce for the kids pastas, out of the five wines offered on the menu, they only had two available. There were uncleared tables all around us. They were turning people away at the door but two minutes later were allowing people in, Seemed to be very poorly managed. In fairness the food was good - fresh and piping hot. There were five of us and the bill was £106 (included a beer and glass of wine). I thought it was poor value for money considering the service and lack of choiceMore

Date of visit: October 2021
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Reviewed 30 September 2021 via mobile

We had walked out of a restaurant due to hygiene issues Alex asked if we’d booked we explained what had happened he sat us straight away in turn we ordered quickly and didn’t hang about so the table was free ASAP Generous starters the bruschetta-...delicious Great pizzas plenty of topping light crispy base - just what you expect from Pizza Express Great for pre theatre diningMore

Date of visit: September 2021
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Reviewed 28 September 2021

I had dinner here with friends after they recommended it. This is extremely average pizza. We all had Romana style pizzas which means a larger pizza with a thinner crust..The main problem is the crust, which is not the kind of brick oven light flaky...crust but a dense chewy crust with no flavor. The sauce was bland and tasted like it was mass produced in cans. $83 (NOT including service church!) for three individual pizzas, one beer and one small bottle of water. A terrible value even by London standards.More

Date of visit: September 2021
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Reviewed 31 August 2021

We visited ahead of a trip to see the new Frozen musical at the Theatre Royal (2 mins away.) We pre-booked in advance, knowing that it would be busy with other theatre-goers (people were being turned away at the door when we arrived.) I had...booked for 5pm (2 1/2 hours before our show started) in case service was slow, but we needn't had worried; our table was ready and waiting for us and courses all came out promptly ( think we took an hour for three courses.) Though the restaurant filled up quickly, our waiter was super-attentive and checked on us regularly throughout our meal. He was also great in dealing with dietary requirements, checking that our gluten-free and vegan orders weren't due to any allergies; if they were, he explained that a separate area in the kitchen would be cleaned down for the preparation of our food. Food was to the usual Pizza Express standard and paying with Tesco vouchers was a doddle. I was worried that the restaurant might dislike/refuse the vouchers at peak times, but there was no problem at all, making it a very good-value pre-theatre dinner indeed :DMore

Date of visit: August 2021
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Reviewed 13 August 2021

Arrived approx. 20 mins early to our booking for celebtratory evening family dinner. Was greeted, shown to our table promptly. Atmosphere was calm, pleasant and relaxing. Our table was a little cramped towards window and bar side next to other exit door. Order taken promptly...for food, unrushed timing with drinks order. Picola starter arrived promptly, followed shortly by our tasty Romana and classic pizzas (Pollo Forza, BBQ Burnt Ends 2 x margherita & picola meal). These were all very good thin tasty flavourful pizzas enjoyed during unrushed meal with tentative server checking if further items were needed to which he bought chilli oil and chilli flakes. Upon completing main meal, picola sundae and 1 x Chocolate Fondant was ordered, arrived timely with friendly calm server who was extremely hospitable. Overall we thoroughly enjoyed our meal as expected; the pizzas were very tasty and the hospitality by Aleksandar was excellent.More

Date of visit: August 2021
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Reviewed 8 March 2020 via mobile

After the theatre we wanted a drink and a little something ,tasty but light. Found pizza express in Bow street . We were last people in 45 minutes from closing but the lovely staff welcomed us in to their charming establishment. We ate a delicious...pasta dish and I chose 2 starters . Fabulous! Good value for money and super service.More

Date of visit: March 2020
Helpful?1  
Reviewed 5 March 2020

For those of you who have read my reviews before you will know I am quite fan of The Pizza Express chain. Today I visited Bow Street- it was incredibly busy and after telling Giovanni the Manager I was waiting for rather a long time...my friend and I not only got brilliant service but the Pizza I had- a Tuna extravaganza was one of the best I have had and full marks to the chef. I know they were full so I will not mark down the lack of service as this was all down to Giovanni who made sure we were very well taken care of.More

Date of visit: March 2020
Helpful?1  
Reviewed 1 March 2020 via mobile

Come here for a meal prior to a theatre show as you can imagine it was very busy but luckily the very helpful man at front of house managed to squeeze us in for 45 minutes later. Ordered off the 2 for £12.95 offer and...ordered 2 glasses of wine all come to about £42 for a 2 course meal and drink each for 2. Food was really well cooked and service was spot on would recommendMore

Date of visit: March 2020
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Frequently Asked Questions about Pizza Express

Yes, Pizza Express offers takeaway services.

Yes, Pizza Express offers delivery services.

Pizza Express is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4