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Patisserie Valerie

23 High Street, Canterbury CT1 2AY, England
+44 1227 760450
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  • Excellent41%
  • Very good25%
  • Average19%
  • Poor7%
  • Terrible8%
Travellers talk about
“cakes” (105 reviews)
“gateaux” (6 reviews)
“club sandwich” (7 reviews)
Closed Now
All hours
French, Cafe, European, Vegetarian Friendly, Gluten Free Options
₹₹ - ₹₹₹
23 High Street, Canterbury CT1 2AY, England
All Details
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Reviews (333)
Traveller rating
Traveller type
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1 - 10 of 316 reviews

Reviewed 1 week ago

lovely hot porridge with blueberries, bananas and honey served by very friendly staff on a freezing cold day.

Thank achinglyhonest
Reviewed 1 week ago via mobile

For a chain of patesseries where quality normally exudes, this one was extremely ordinary. Crammed in with a lovely view of the rubbish bin,I could not help feeling that the £5.30 for two small pots of tea was not the best value I have experienced....More

Thank falstaffyard
Reviewed 2 weeks ago via mobile

The service today was absolutely appalling after 10 minuets waiting to be seated we been told they wouldn’t serve party of three people, I visited numerous of your shops around the country and never encountered this policy before, very very embarrassing

Thank Brebda
Reviewed 2 weeks ago

We were very kindly given a gift of afternoon tea at Patisserie Valerie. I am so glad we did have to pay ourselves and very sorry out friends had. The cake and sandwich selection and quality was mediocre. The individual quiche had been warmed up...More

Thank Vic B
Reviewed 3 weeks ago

What ever the weather when in Canterbury this little delight is a must. Always a latte for myself and to view the delights of the confections to tempt you to break the calorie counters ☺☺☺☺

1  Thank tazim09
Reviewed 3 weeks ago via mobile

My first time visiting a Patisserie Valerie and I have to say I was very impressed. There was a large variety of fresh cakes to choose from and were set up neatly. I was welcomed in to the store by a smiley member of staff...More

1  Thank A93M
Reviewed 3 weeks ago via mobile

Amazing service every time I go in there. The new manager is excellent. Very attentive and professional and always wants to help the customers out. I feel this goes along way.

1  Thank lloyd_yeoman
Reviewed 4 weeks ago via mobile

Myself and family visited Valerie patisserie for something to eat and of course for the amazing cakes & patisseries. Club sandwich was lovely which came with fries. Very filling. My 14 yr old son had the scrambled eggs with smoked salmon. I’m sure he licked...More

1  Thank Njudkins
Reviewed 22 October 2017

Firstly, we have visited this chain before and although service has been very slow, it's been acceptable. However, we visited the Canterbury venue today around 1pm and were ignored by the female member of staff who was at the counter. It wasn't exceptionally busy in...More

Thank John W
Reviewed 14 October 2017 via mobile

Beautiful cakes but after waiting 25 minutes for a pot of tea, a coffee and two cakes to arrive, we left. There were six staff and thecrestaurantvwas not full but they just didn't serve anyone. People next yobus complained three times before their order arrived....More

Thank Lesley J
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Questions & Answers
6 August 2015|
Response from Raniiiiiii |
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 4 - US$ 20
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
8:30 AM - 7:00 PM
8:30 AM - 7:00 PM
8:30 AM - 7:00 PM
8:30 AM - 7:00 PM
8:30 AM - 7:00 PM
8:30 AM - 7:30 PM
8:30 AM - 7:30 PM
Location and Contact Information
  • Address: 23 High Street, Canterbury CT1 2AY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Canterbury
  • Phone Number: +44 1227 760450
Lovingly handmade cakes
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