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2
Mon, 20/09
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$ 14 - US$ 38
CUISINES
Bar, British, Pub, Gastropub
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (490)
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477 results
Traveller rating
219
157
56
27
18
Traveller type
Time of year
LanguageEnglish
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Traveller rating
219
157
56
27
18
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Reviewed 9 July 2021

We stayed in St Albans this week and we visited The Cock Inn for an evening meal. We ordered drinks a share starter and two mains. The food was all delicious and the service was very good.

Date of visit: July 2021
Helpful?1  
Reviewed 5 July 2021

One of my best friends visited me in St Albans this weekend who is gluten free, so was conscious to find a good gluten free friendly pub. That’s when I stumbled across the Cock Inn’s menu, which I was delighted to find they offer a...range of meals (not just salad!). The food itself for both gluten free and normal was so delicious (maybe my favourite chicken burger ever now!) and service impeccable as well. Once we finished dinner, we headed to their outside area to watch the England football game and service was just as good outside as it was in. So glad we found this little haven and would definitely recommend - I know I’ll be going back!!More

Date of visit: July 2021
Helpful?
Reviewed 22 May 2021

I visited just before lockdown eased for a Friday night beer(s) in their outside area. We booked prior attending and we were also called to confirm our attendance. The whole process was really slick as was the checkin process on arrival. The outside area had...a great buzz about it, plenty of tables that were all full but you were not on top of each other. Good mix of clientele. My main driver for writing this was the excellent waiting staff, really attentive, really funny and just seemed to want to take care of us without being overbearing. Well done!More

Date of visit: May 2021
Helpful?
Reviewed 17 May 2021

We had a fantastic Sunday roast yesterday. Could not fault one thing. Loved sitting outside under the heat lamps. Everything available in half-portions for kids (burgers!). Highly recommend the Cock Inn!

Date of visit: May 2021
Helpful?
Reviewed 15 April 2021 via mobile

We enjoyed late afternoon drink in the Cock Inn Staff very attentive and keen for customers to enjoy there drink under current circumstances. Unfortunately we cannot do anything about the weather this time of year. Not complaining but maybe better patio heaters or fire pit...might heat up outside area. Obviously don't know what constrictions the pub is under costs or health and safety. Please thank your staff for a nice couple of hours after shopping in St Albans. Best Regards Tom GrayMore

Date of visit: April 2021
Helpful?1  
General Manager, Owner at The Cock Inn, responded to this reviewResponded 22 April 2021

Tom, Thank you for your review. We are indeed delighted to have reopened! We appreciate your positive feedback regarding service. We do have heaters for the majority of tables in the garden but not all at present. When making reservations, many customers specifically request a...More

Reviewed 14 April 2021 via mobile

Have previously enjoyed the food at this pub and had pretty decent service. Today we dealt with (I believe Dimitri) who, on the telephone, booked us in for an outside eating order 5-7pm. We arrived at 5 and were told we could not order food...until 6 as the kitchen was closed. At 6 this same staff member (or potentially manager) came over to tell us that we had to move table to a different one and we can only stay for 30min longer and we’re also unable to order any food. On saying we would just get the bill and leave, he then provoked my partner into an argument in front of many at customers and continued this whilst we were walking out of the pub. No apology was given, in fact he was demanding an apology from us because ‘we did not look happy’. Absolute joke. We won’t be returningMore

Date of visit: April 2021
Helpful?2  
General Manager, Owner at The Cock Inn, responded to this reviewResponded 25 April 2021

Nabil, It was very disappointing to receive a review suggesting the business should consider the dismissal of a staff member. We note that this is your second review following your visit. Your first review (posted with a different username) was removed by Tripadvisor as it...More

Reviewed 14 April 2021

Service fab, had hummus and pitta and cajun buttermilk chicken burger was all delicious. Would recommend

Date of visit: April 2021
Helpful?
General Manager, Owner at The Cock Inn, responded to this reviewResponded 23 April 2021

Amy, Thank you for taking the time to write a review. We are pleased that you enjoyed both the food and service. We hope to see you again soon.

Reviewed 3 January 2021

When the Cock Inn could open and during very difficult circumstances, the team did a fantastic job in making myself and friends feel safe and welcome time and time again. Having to deal with people who vary in their understanding of the COVID rules and...what you can and can't do must be extremely difficult but they did it brilliantly! Thank you. A truly difficult job for all of them. Great service, food and atmosphere. One of the best pub/restaurants in Hertfordshire. A big shout out to all Hospitality staff too!More

Date of visit: December 2020
Helpful?
Reviewed 2 January 2021 via mobile

Great range of beers, helpful and accommodating staff. Roaring open fire visible from both sides of the bar. Would highly recommend!

Date of visit: December 2020
Helpful?
Reviewed 10 December 2020 via mobile

Rude and unnecessarily obnoxious member of staff who rather than pleasantly explain the current rules felt obliged to wrongly try and put me in my place... sadly a sign of the times we now live in

Date of visit: December 2020
Helpful?1  
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Questions & Answers
Ask a question
roberthP4103QV
27 November 2019|
AnswerShow all 3 answers
Response from Natasha H | Property representative |
Yes, we have both Sky Sports and BT Sport.
0
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Charlie10466
14 May 2017|
AnswerShow all 3 answers
Response from Natasha H | Property representative |
Yes, we do take AMEX.
0
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Steve M
13 January 2015|
Answer
Response from Natasha H | Property representative |
Parking can be found within a few minutes’ walk. There is a large NCP multi-storey car park in Drovers Way, in addition to 30 spaces in Adelaide Street which has 1 disabled bay. A taxi rank is situated 20 metres away
1
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Frequently Asked Questions about The Cock Inn

The Cock Inn is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4