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The Alma Inn

Alma Lane | Upham, Southampton SO32 1HE, England
+44 1489 860227
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Overview
  • Excellent15%
  • Very good28%
  • Average20%
  • Poor16%
  • Terrible21%
Travellers talk about
“roast dinner” (9 reviews)
“pie” (5 reviews)
“pudding” (4 reviews)
Open Now
8:00 AM - 11:00 PM Hours
CUISINES
Bar, Pizza, British, Pub, Vegetarian Friendly
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Alma Lane | Upham, Southampton SO32 1HE, England
All Details
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JPMiles / Payback Arrow
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Reviews (240)
Traveller rating
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1 - 10 of 240 reviews

Reviewed 2 weeks ago via mobile

The carvery is better than previously but a big difference between a normal portion and large potion not adequately described. Unfortunately the bar is very slow as everyone has to line up at the till this could be easily rectified by separating paying for food...More

Thank lylepercival
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 2 weeks ago

Thank you lylepercival for your review we are always looking to make improvements where possible to increase guests experience. I will look at ways to reduce waiting times. Many thanks

Reviewed 2 weeks ago

I booked at table for 8 at The Alma for Easter Bank Holiday Monday, It was a disaster, The Pizza, Burger and Carvery place, I was told they had no Pizza's, good start . then was told yes we do have Pizza we just have...More

Thank jane_hargrave
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 2 weeks ago

Im sorry for your experience here at the Alma jane_hargrave. Please contact the Alma and speak to the manager about this so we may rectify this for you. Many thanks.

Reviewed 2 weeks ago via mobile

This is such a cheap and cheerful restaurant that you really do get what you are paying for, the food was good and the restaurant was clean abs tidy. It's a budget friendly carvery with no thrills. Staff were very friendly and attentive. We went...More

Thank keats1234
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 2 weeks ago

Thankyou so much Keats1234 for this lovely review please let us know how we can improve to give you a five star experience next time you visit.

Reviewed 4 weeks ago via mobile

Following my review of the 12th Feb ...I had a long telephone conversation with the manager....and I promised to return in a month's time to assess the improvements he promised. Sitting in the Alma writing this. Sadly .... I do not have sufficient energy to...More

Thank Nigel W
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 2 weeks ago

Thankyou Nigel W for your review.

Reviewed 7 March 2018

Perhaps food deliveries had been held up by bad weather, but nobody on the staff tried this excuse when we discovered that we couldn't order a burger at lunchtime or have a pizza until after three p.m. Out of four vegetarian options on the menu,...More

Thank obsSouthampton
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 2 weeks ago

Thank you obsSouthampton for your feedback. I will be looking at how we can improve on the issues you have raised and appreciate its details that leave a lasting impression. We aim to deliver a great experience for all our guests and find feedback like...More

Reviewed 5 March 2018

This used to be a beautiful warm welcoming carvery with amazing staff and amazing food. Me, my mother, my family and my friends were regular attendees and used to shout the praises of the Alma and all it had to offer. The re-vamp was needed...More

2  Thank Curvygal1670
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 14 March 2018

Thank you Curvygal1670 im sorry about your recent experience here at the Alma. On the day in question our pizza station was out of service which meant we were unable to provide the options on the menu which are created here. We do strive to...More

Reviewed 4 March 2018

This establishment has recently been refurbished and re branded and is good. The carvery is excellent if you get there early but if the carvery has been open for a while (12 noon ) the meat may tend to be a bit on the dry...More

Thank Chris C
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 2 weeks ago

Thankyou Chris C for your review we would love to make it a five star visit for you next time. Please feel free to let us know what you think we could do to achieve that.

Reviewed 3 March 2018 via mobile

Absolute shambles... Benny Hill style comedy but in a cringey way. Staff run around like headless chickens (on a day the place was probably just about half full). No idea of who’s orders belong to whom (“anyone ordered 2 deserts” Asks the waiter out loud...More

Thank Didorx G
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 2 weeks ago

Thankyou for this review DidorxG i would very much like to get more detail about your experience here. As this is not our usual level of service. Please feel free to make contact 01489860227.

Reviewed 14 February 2018

Lunch at The Alma Inn is always very nice. Although it has become a little more expensive, adding salads without limits provides a greater value to the place. All the employees of the place have been very friendly, especially James and Yvonne who have been...More

Thank Javier B
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 17 February 2018

Thank you very much for your review Javeir B i shall pass on your comments to James and Yvonne. We look forward to seeing you here soon.

Reviewed 12 February 2018 via mobile

We used to eat here up to four times a week......and there were good reasons to do that. It seems as though somebody has taken those reasons .... AND killed them dead ...one by one. I can only imagine the new owners smell planning permission...More

Thank Nigel W
General Manager A, Manager at The Alma Inn, responded to this reviewResponded 15 February 2018

Im really saddened to hear this review Nigel W. I would love to hear your reasons and see if we cant re instate them we value our giests and as new management are up for implimentibg change and positive improvments where possible. Feel free to...More

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Ask a question
Questions & Answers
margaret c
13 August 2017|
AnswerShow all 4 answers
Response from General Manager A | Property representative |
Hi, Unfortunately, they are not included in the price. Many Thanks General Manager
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 6 - US$ 13
Cuisine
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Parking Available, Outdoor Seating, Seating, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
8:00 AM - 11:00 PM
Monday
8:00 AM - 11:00 PM
Tuesday
8:00 AM - 11:00 PM
Wednesday
8:00 AM - 11:00 PM
Thursday
8:00 AM - 11:00 PM
Friday
8:00 AM - 11:00 PM
Saturday
8:00 AM - 11:00 PM
Location and Contact Information
  • Address: Alma Lane | Upham, Southampton SO32 1HE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
  • Phone Number: +44 1489 860227
Description
At Stonehouse Pizza & Carvery we’re a friendly bunch and pride ourselves on giving the warmest of welcomes. So when you pop over to our place, whether it’s to catch up with friends over a refreshing drink or because you just can’t be bothered to cook, we hope you’ll find it like a home from home – without the washing up! We’ve something for all the family - from freshly carved, slow cooked roasts, stonebaked pizzas made from 100% fresh dough, tasty pub classics like hand battered fish, plus a range of burgers and vegetarian dishes.
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