Updating Map... 1 - 10 of 240 reviews
The carvery is better than previously but a big difference between a normal portion and large potion not adequately described. Unfortunately the bar is very slow as everyone has to line up at the till this could be easily rectified by separating paying for food...More
Thank you lylepercival for your review we are always looking to make improvements where possible to increase guests experience. I will look at ways to reduce waiting times. Many thanks
I booked at table for 8 at The Alma for Easter Bank Holiday Monday, It was a disaster, The Pizza, Burger and Carvery place, I was told they had no Pizza's, good start . then was told yes we do have Pizza we just have...More
Im sorry for your experience here at the Alma jane_hargrave. Please contact the Alma and speak to the manager about this so we may rectify this for you. Many thanks.
This is such a cheap and cheerful restaurant that you really do get what you are paying for, the food was good and the restaurant was clean abs tidy. It's a budget friendly carvery with no thrills. Staff were very friendly and attentive. We went...More
Thankyou so much Keats1234 for this lovely review please let us know how we can improve to give you a five star experience next time you visit.
Following my review of the 12th Feb ...I had a long telephone conversation with the manager....and I promised to return in a month's time to assess the improvements he promised. Sitting in the Alma writing this. Sadly .... I do not have sufficient energy to...More
Thankyou Nigel W for your review.
Perhaps food deliveries had been held up by bad weather, but nobody on the staff tried this excuse when we discovered that we couldn't order a burger at lunchtime or have a pizza until after three p.m. Out of four vegetarian options on the menu,...More
Thank you obsSouthampton for your feedback. I will be looking at how we can improve on the issues you have raised and appreciate its details that leave a lasting impression. We aim to deliver a great experience for all our guests and find feedback like...More
This used to be a beautiful warm welcoming carvery with amazing staff and amazing food. Me, my mother, my family and my friends were regular attendees and used to shout the praises of the Alma and all it had to offer. The re-vamp was needed...More
Thank you Curvygal1670 im sorry about your recent experience here at the Alma. On the day in question our pizza station was out of service which meant we were unable to provide the options on the menu which are created here. We do strive to...More
This establishment has recently been refurbished and re branded and is good. The carvery is excellent if you get there early but if the carvery has been open for a while (12 noon ) the meat may tend to be a bit on the dry...More
Thankyou Chris C for your review we would love to make it a five star visit for you next time. Please feel free to let us know what you think we could do to achieve that.
Absolute shambles... Benny Hill style comedy but in a cringey way. Staff run around like headless chickens (on a day the place was probably just about half full). No idea of who’s orders belong to whom (“anyone ordered 2 deserts” Asks the waiter out loud...More
Thankyou for this review DidorxG i would very much like to get more detail about your experience here. As this is not our usual level of service. Please feel free to make contact 01489860227.
Lunch at The Alma Inn is always very nice. Although it has become a little more expensive, adding salads without limits provides a greater value to the place. All the employees of the place have been very friendly, especially James and Yvonne who have been...More
Thank you very much for your review Javeir B i shall pass on your comments to James and Yvonne. We look forward to seeing you here soon.
We used to eat here up to four times a week......and there were good reasons to do that. It seems as though somebody has taken those reasons .... AND killed them dead ...one by one. I can only imagine the new owners smell planning permission...More
Im really saddened to hear this review Nigel W. I would love to hear your reasons and see if we cant re instate them we value our giests and as new management are up for implimentibg change and positive improvments where possible. Feel free to...More
