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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Fast food
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible, Highchairs Available
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features, about
Reviews (146)
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141 results
Traveller rating
39
41
20
19
22
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LanguageEnglish
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Traveller rating
39
41
20
19
22
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All reviews cajun fries bacon cheese salted caramel milkshake large fries great burgers red dog saloon milkshakes toppings
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Reviewed 18 August 2021 via mobile

Fab cheese and bacon burger with mushrooms , really tasty and juicy , would recommend , fast service too , very clean restaurant xx

Date of visit: August 2021
Helpful?2  
Reviewed 4 August 2021 via mobile

The delivery service is very bad, it is only one mile away from me, and it took two hours for the order to arrive and the order arrived very cold

Date of visit: August 2021
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Reviewed 27 July 2021

Having been to a couple of Five Guys And enjoyed it I was pleased to find Five Guys at Southampton. BUT it was awful - we had 2 cheese burgers with additional fillings that the staff pointed out, but only got lettuce ?? The burgers...where NOT fully cooked, pastey and pink, the fries were 90% small scraps with a handful of proper long fries in there. We also had 2 milk shakes -costly but ok, this small order us cost just shy of£32.00. What a waste ! we left half of our burgers having realised the meat was pink, the same with the fries, so many bits! We should have complained but it was busy and frankly we’d had enough. Plus the thought of eating undercooked meat isn’t helpful🥴 No surprises that standards were not met, the staff seemed uninterested, the order was ready in less than a minute, in hind sight that was a warning bell. We’ve had far better at Mcdonald’s Donald’s at less than a third of the price. It’s a shame, my previous experience was the exact opposite, clearly standards have fallen along with service and quality.More

Date of visit: July 2021
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Reviewed 4 July 2021

Absolutely delicious and mouth watering food, what more do you need? I recommended the Cajun fries and the bacon cheese burger all the way! 10/10

Date of visit: July 2021
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Reviewed 17 April 2021 via mobile

We ordered inside and only had one person in front of us. There must of been around 8 members of staff cooking / sorting the food. However we still ended up waiting over half and hour for our food.

Date of visit: April 2021
Helpful?43  
Reviewed 20 March 2021

After eating burgers from pubs and taverns, I must say these burgers are much better, always juicy!!! And the fries are a piece of heaven, churchy and very tasty!

Date of visit: December 2020
Helpful?1  
Reviewed 21 February 2021

Ordered £35 worth of food via deliveroo. Food was dog toffee. My 8 year old could have knocked up better scran than what was sent to us. To top it off they didn't send the milkshake or two sachets of mayo. I called the restaurant...to be told they will try and give me a refund or try and send out another milkshake. When I asked what they meant by try, as obviously I'd paid for the items, they said they cannot guarantee I will be refunded or get the milkshake. So basically if you buy from here it's pot luck if you get your whole order. They are able to pick and choose if you get your order. Robbing b@#$!#$ds.More

Date of visit: February 2021
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Reviewed 10 September 2020 via mobile

My daughter and I had lunch here today and really enjoyed it, we have been to five guys in London but found this one to be better, the service was quick, the staff friendly, the place was clean and tidy and will definitely be back...againMore

Date of visit: September 2020
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Reviewed 9 September 2020 via mobile

Hayden gave exceptional 5* Service. Yummy chocolate milkshake too. Yummy BLT with various toppings. Big up for Hayden.

Date of visit: September 2020
Helpful?
Reviewed 31 August 2020 via mobile

The burgers are the same price as the milkshakes. We also ordered a large fries and is the same price as the burger. Milkshakes was very nice. Burgers was okay.

Date of visit: August 2020
Helpful?
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Frequently Asked Questions about Five Guys

Yes, Five Guys offers takeaway services.

Five Guys is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3