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City Charcoal Grill

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12 Mutley Plain | Mutley, Plymouth PL4 6LA, England
+44 1752 663142
Website
Today
17:00 - 00:00
Open now
All hours
Hours:
Sun - Sat 17:00 - 00:00
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33 Reviews from our TripAdvisor Community

Traveller rating
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Showing 33: English reviews
Plymouth, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 30 April 2016

I had a leaflet through my door so me and my partner through Wed get a takeaway from there. The food was OK, not brilliant. The service was pretty poor. I had ordered a bottle of coke online along with the food and had gave a cash payment when the delivery man came. I had not noticed until I sat... More 

Helpful?
1 Thank natasharose96
Devon
Level Contributor
2,248 reviews
1,379 restaurant reviews
common_n_restaurant_reviews_1bd8 6,402 helpful votes
4 of 5 bubbles Reviewed 7 October 2015

I have never had a delivery. I have not been subject to any 'indoctrination' or anything other than pleasant conversation with the counter staff. The quality of the kebabs is entirely up to high street late night standard. The prices are average. I continue to use it because it is convenient and I have not been let down. The only... More 

Helpful?
1 Thank Jannerbloke
1 review
1 of 5 bubbles Reviewed 26 September 2015 via mobile

Never again ever boys lost my bussiness as long costumer for years mistakes after mistakes time for best kebab from now on

Helpful?
Thank Graham S
Cornwall
Level Contributor
385 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 2,308 helpful votes
4 of 5 bubbles Reviewed 2 September 2015

I cannot comment on the poor scores from people describing poor service on deliveries. I do not know whether any or all are true. I hope it is not as bad as has been made out. We only come in here because it is convenient, it's on the walk out of town route, also close to the Mutley pubs and... More 

Helpful?
2 Thank DougalM_12
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 26 April 2015 via mobile

Absoulutly disgusting was very dry meat on kebab and potatoes tasted awful was fairly cold too! Very disappointed will never order here again

Helpful?
1 Thank Leannespeed
plymouth
Level Contributor
4 reviews
4 restaurant reviews
1 of 5 bubbles Reviewed 4 March 2015

i have ordered from here a few times and every time i have ended up having to reheat the food, it is always cold and never on time. i have complained and never got any reason from them. They are always very rude and give the same old rubbish story's on every complaint. never again will eat from here !!!!!!!!!!!!!!!

Helpful?
Thank kellybennett
Devon, United Kingdom
Level Contributor
51 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 176 helpful votes
5 of 5 bubbles Reviewed 22 February 2015

I like this place, despite recent adverse contributors. Usually doner kebabs. I echo other comments. The high turnover means that the meat stack is replaced very frequently and the meat tastes comparatively good. Staff are polite and remember our faces. Even more attractive and convenient, now that the Junction is back in full on action.

Helpful?
2 Thank DavidChaytor
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 February 2015 via mobile

Having ordered, we had to out up with five minutes of religious indoctrination, this was a bit uncomfortable, but not as uncomfortable as the many trips to the toilet the next day, both of us were very ill indeed, never, ever, again!

Helpful?
Thank Matthew T
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 10 January 2015 via mobile

We had our order sent cause we thought we would try out a diffrent kebab takeaway !... How wrong we was!... They delivered our order wrong which took them over a hour and half when we only live close by ... Phoned to say it was wrong they hung up and never answered phone to us again ! What was... More 

Helpful?
Thank Barbiewakeham
Plymouth, United Kingdom
Level Contributor
316 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 1,439 helpful votes
5 of 5 bubbles Reviewed 4 January 2015

We always collect. You can generally park just before the lights on the few spaces on the lower side of the tanning shop. High turnover, several serving staff, swift attention at the counter and always polite and chatty. Bit concerned at the burst of recent negative reviews by new reviewers. Can't say whether their discriptions are true or not. Can... More 

Helpful?
6 Thank Terry C

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Fast food, Turkish, Halal
Meals
Dinner
Restaurant features
Delivery, Takeout
Open Hours
Sunday
17:00 - 00:00
Monday
17:00 - 00:00
Tuesday
17:00 - 00:00
Wednesday
17:00 - 00:00
Thursday
17:00 - 00:00
Friday
17:00 - 00:00
Saturday
17:00 - 00:00
Location and Contact Information
  • Address: 12 Mutley Plain | Mutley, Plymouth PL4 6LA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Plymouth
  • Phone Number: +44 1752 663142

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of City Charcoal Grill and other visitors
3 questions
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Plymouth, United Kingdom
over a year ago

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Questions? Get answers from City Charcoal Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?