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Jubilee Pool Cafe

Jubilee Pool, Promenade, Penzance, Penzance TR18 4FF, England
+44 1736 369224
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Overview
  • Excellent74%
  • Very good19%
  • Average1%
  • Poor3%
  • Terrible3%
Travellers talk about
“sausage rolls” (7 reviews)
“pizza” (10 reviews)
“whitebait” (4 reviews)
Closed Now
Hours
CUISINES
Cafe, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
RATINGS
Food
Service
Value
LOCATION
Jubilee Pool, Promenade, Penzance, Penzance TR18 4FF, England
All Details
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Reviews (66)
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1 - 10 of 65 reviews

Reviewed 5 September 2018

My teenage daughter bought herself a hot chocolate yesterday in which she had to wait 20 mins which I thought was quite along time. I did taste the hot chocolate in which I found very sweet and was not very warm especially when it cost...More

Date of visit: September 2018
Thank Angela W
Abbie C, Chief Operations Officer at Jubilee Pool Cafe, responded to this reviewResponded 6 September 2018

Hi Angela, sorry your daughter's experience fell short of expectations and we agree this is too long to wait for a hot drink and not acceptable. We would have of course tried to remedy this at the time and our Café Manager will raise this...More

Reviewed 28 August 2018 via mobile

Called in for just a cuppa, but having seen the food on offer, decided to have a Cornish cream tea. It was excellent value at £4 (each) and a nice touch to have the scone warm.

Date of visit: August 2018
Thank Cockralle
Abbie C, Chief Operations Officer at Jubilee Pool Cafe, responded to this reviewResponded 29 August 2018

Thanks Cockralle!

Reviewed 26 August 2018

Delicious pizza, great service and amazing view. We stumbled upon this cafe and I’m so glad we did. You can sit outside, soak up the evening sun and enjoy the amazing view. Staff couldn’t have been more helpful.

Date of visit: August 2018
Thank Louise C
Abbie C, Chief Operations Officer at Jubilee Pool Cafe, responded to this reviewResponded 29 August 2018

Thanks Louise!

Reviewed 26 August 2018

Lovely staff, very helpful and friendly. Good menu choices and reasonable prices, although I wouldn’t want to see them go much higher. Love the fresh local produce used. Lovely minted cool water - free Help yourself to sauce or mayo - great idea. Sit out...More

Date of visit: August 2018
Thank Cherry E
Reviewed 22 August 2018 via mobile

Best bacon sandwich I've had in a long while! Quick, friendly service and value for money. Just the job in between swims.

Date of visit: August 2018
Thank Sarah H
Reviewed 16 August 2018

Beautiful setting and amazing views across Mounts Bay. Very friendly staff and service was prompt. Food was good and as a vegan, it was pleasing to have a vegan option. My only comment would be that having used top quality St Ives Bakery bap, it...More

Date of visit: August 2018
Thank Sarah R
Abbie C, Chief Operations Officer at Jubilee Pool Cafe, responded to this reviewResponded 29 August 2018

HI Sarah! Sorry you didn't like the filling. All of our baps are lined with Cornish butter (from Trewithen Dairy) except our vegan baps which have veggie spread which is what I think you had. Please note our staff would have been happy to swap...More

Reviewed 12 August 2018 via mobile

Great quality food but the system for ordering food & drink is very poor. Waited in queue for 25 mins for just 2 coffees. Lots of staff but seemed to be chaotic in kitchen. Food range does not lend itself to fast service especially on...More

Date of visit: August 2018
Thank Amanda M
Abbie C, General Manager at Jubilee Pool Cafe, responded to this reviewResponded 14 August 2018

Hi Amanda, thanks for your review and sorry to hear your experience has not been positive. I'm afraid our Café Manager was off that day and the supervisor who was running the kitchen clearly didn't have things running as they should be. We will work...More

Reviewed 9 August 2018

We booked and listed in advance what kind of pizza each person wanted from the list provided--due to be served at 7.15p.m.--we all sat waiting and the pizzas came out afew at a time so that the last ones were served after 8.15 p.m when...More

Date of visit: August 2018
Thank Joyce L
Abbie C, General Manager at Jubilee Pool Cafe, responded to this reviewResponded 14 August 2018

Hi Joyce. We are really sorry to hear you had a poor experience with us and that the orders were not coming out quickly together. I am sorry also that staff didn't pick up your dissatisfaction at the time. Our Café Manager was off during...More

Reviewed 6 August 2018 via mobile

Enjoyed a delicious thin crust pizza, like the Italians make it, and a bottle of good wine at this charming little cafe overlooking the newly refurbished art deco jubilee pool. The weather was good enough to sit outside, although there is also a covered area....More

Date of visit: August 2018
Thank Anne M
Reviewed 19 July 2018 via mobile

I love this place! Very special and worth a visit- even if you don't go for swim. The cakes and coffees are really good, everyone's friendly, and the atmosphere is great.

Date of visit: July 2018
Thank Caroline H
Abbie C, Manager at Jubilee Pool Cafe, responded to this reviewResponded 23 July 2018

Thank you Caroline.

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Ask a question
Questions & Answers
joannejohnson2
18 June 2018|
AnswerShow all 2 answers
Response from Flo G | Property representative |
Hi there, Yes we love dogs down at the cafe. Our friendly team are always at hand to supply doggy friends with fresh water, just ask! Flo
0
Votes
JulieF2299
12 April 2018|
Answer
Response from Flo G | Property representative |
Yes! We are open 7 days a week 10am-3pm. We serve lunch 12-2pm, and Friday nights we are open through to 8pm serving sourdough pizza from 5pm. Hopefully we will see you soon! Best,
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$ 3 - US$ 13
Meals
Breakfast, Lunch, Brunch, Dinner
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Takeout
Good for
Child-friendly, Kids
Open Hours
Sunday
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Location and Contact Information
  • Address: Jubilee Pool, Promenade, Penzance, Penzance TR18 4FF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  Penzance
  • Phone Number: +44 1736 369224
  • E-mail
Description
We are currently closed for our geothermal building project to heat the pool and redevelop our top terrace. We hope to reopen in Spring 2019.
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