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The Bay Restaurant

Britons Hill | Hotel Penzance, Penzance TR18 3AE, England
+44 1736 366890
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Overview
  • Excellent61%
  • Very good22%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“petit fours” (8 reviews)
“scallops” (22 reviews)
“scones” (15 reviews)
Closed Now
All hours
CUISINES
European, British, Gluten Free Options, Vegetarian Friendly
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Britons Hill | Hotel Penzance, Penzance TR18 3AE, England
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Reviews (450)
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1 - 10 of 450 reviews

Reviewed 5 days ago via mobile

I called the restaurant during the daytime to reserve a table. I spoke to a nice young lady who reserved us a table and kindly recommended a taxi firm for us to use. Because we are tourists I asked the young lady how much it...More

1  Thank carlyfaye
ManagerPenzance, General Manager at The Bay Restaurant, responded to this reviewResponded 2 days ago

We did receive a call from this guest and we recommended a taxi company to them. We also stated it was best to talk to the taxi company on a price but it would be around £15 to £18 from where they were staying. When...More

Reviewed 1 week ago via mobile

Imagine you're driving around Penzance looking for a place to park and then find so where nice to eat. Oh yes and it's after 2 pm Well by sheer chance a small sign said fine dining open all day attracted my attention Well after parking...More

Thank Lee B
ManagerPenzance, Guest Relations Manager at The Bay Restaurant, responded to this reviewResponded 1 week ago

Dear Guests, thank you for your lovely review and am glad we provided you with a nice surprise so you could enjoy your superb dining experience. We loved your rendition on our baby grand piano and look forward to seeing you again next time.

Reviewed 2 weeks ago

This was a "special night out" on our Penzance/Scilly holiday and the restaurant met all expectations - a well laid out and modern restaurant with a few nice quirks ot the decor - efficient service and good wine a nice Grenache for us with our...More

Thank TerryParad
ManagerPenzance, Guest Relations Manager at The Bay Restaurant, responded to this reviewResponded 2 weeks ago

Dear Guests, thank you for your terrific review. Glad you enjoyed your dining experience and you were provided with a great service. Your comments will be passed onto the chef and his team that you thoroughly enjoyed our new 'nod to France' seasonal menu making...More

Reviewed 3 weeks ago

On holiday from US have had a great experience from London to Dartington to great lunch in Penzance, The Bay had good reviews so was surprised at how bad service and presentation of food was. There was 3 of us and one ordered just a...More

Thank lesliehicks
ManagerPenzance, General Manager at The Bay Restaurant, responded to this reviewResponded 2 weeks ago

Thanks you for taking the time to leave a review after your experience in the Bay on Friday. I have investigated your meal experience with the team on duty and it seems there was a misunderstanding with how you wanted your meal to come out....More

Reviewed 3 weeks ago via mobile

Man, where do I begin? We chose this place because of the good reviews. But it was an awful experience. It wasn't that the food was bad, we just had to BEG for it! My friend and sister ordered starters for their meals. The waitress...More

1  Thank Marjorie G
ManagerPenzance, General Manager at The Bay Restaurant, responded to this reviewResponded 2 weeks ago

Thank you for your review and I note your dining colleague on Friday night has also left a review about her experience which I have replied to. I do find the title of your review "skip this one" a little harsh. Following my investigation as...More

Reviewed 3 weeks ago via mobile

Had light dinner and desserts here with my partner . Very friendly and welcoming staff who were happy to accommodate a dessert for my nut allergy and to serve us a light meal later in the day . Clean , stylish and beautiful with excellent...More

Thank LisaPlymouthUK
Reviewed 14 May 2017 via mobile

We were staying at the Penzance Hotel of which The Bay Restaurant is part and decided to eat there because it was convenient. It's probably unfair that we were surprised how good the meal was. We had fish - beautifully tender baked cod fillet with...More

Thank Tom Y
ManagerPenzance, Guest Relations Manager at The Bay Restaurant, responded to this reviewResponded 15 May 2017

Dear Guests, many thanks for your excellent review of our new 'Nod to France' seasonal menu and your comments will be passed onto the team. Looking forward to welcoming you next time.

Reviewed 1 May 2017 via mobile

Amazing food. Lovely setting and a really nice evening. Topped off with complimentary prosecco for my girlfriends birthday. Couldn't reccomend more. Also very reasonably priced considering the quality of food.More

Thank Javier R
ManagerPenzance, Guest Relations Manager at The Bay Restaurant, responded to this reviewResponded 4 May 2017

Dear Guests, many thanks for your five star review. We are all very pleased we made your evening a special occasion and you enjoyed our new seasonal menu created by our talented team of chefs. Looking forward to seeing you again next time so we...More

Reviewed 20 April 2017 via mobile

Enjoyed a quiet meal here. Staff were efficient and attentive. Food was fine. Nothing to write home about and a little over priced compared with other good restaurants in the area.

Thank RosieWinter
ManagerPenzance, Guest Relations Manager at The Bay Restaurant, responded to this reviewResponded 21 April 2017

Dear Guests, many thanks for your review and glad the team gave a good service. Your comments have been noted and we look forward to welcoming you to try our new seasonal menu created by our team of creative chefs.

Reviewed 29 March 2017 via mobile

Nice hotel/restaurant clean well decorated good staff we went for afternoon tea and it was nice purchased by my daughter I was surprised to be told that we had a chicle of two fillings for the sandwiches but if I required crab it was an...More

Thank T1BCM
Kehribar, Guest Relations Manager at The Bay Restaurant, responded to this reviewResponded 3 April 2017

Dear Guests, glad we made your dining experience a nice one and appreciated the voucher bought by a family member for you to enjoy. Your comments have been noted and we look forward to seeing you again next time.

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Questions & AnswersAsk a question
BerkshireDanni
Visiting my 95 year old relative end of September and looking for a suitable venue for either a lunch or early evening meal with her. She is unable to climb only but a couple of stairs and has hearing difficulties so would be looking at a quiet area in the restaurant. Is this possible at your restaurant, please let me know. Thank You.
30 August 2015|
Answer
Response from Kehribar | Property representative |
Hi There Many thanks for thinking of our restaurant, we have a separate entrance which is located at the Hotel (Hotel Penzance) where there is a drop off point for your relative. We cant guarantee a quiet table as we don't... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 19 - US$ 72
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Full Bar, Wheelchair Accessible, Free Wifi
Good for
Special Occasion Dining, Business meetings, Local cuisine, Child-friendly, Romantic, View, Groups
Open Hours
Sunday
18:00 - 21:00
11:30 - 14:00
Monday
18:00 - 21:00
Tuesday
18:00 - 21:00
Wednesday
18:00 - 21:00
11:30 - 14:00
Thursday
18:00 - 21:00
11:30 - 14:00
Friday
18:00 - 21:00
11:30 - 14:00
Saturday
18:00 - 21:00
11:30 - 14:00
Location and Contact Information
  • Address: Britons Hill | Hotel Penzance, Penzance TR18 3AE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  Penzance
  • Phone Number: +44 1736 366890
  • This restaurant is at Hotel Penzance
Description
The Bay in Penzance is a relaxed, airy and modern restaurant with a cheery atmosphere. The evening menu is seasonally updated and the All Day Dining menu includes a daily changing Menu De Jour. The restaurant prides itself on locally sourced produce from locally caught fish to dairy and meats from local farms. They even have Cornish wine! In the summer months guests can eat on the outdoor deck with stunning views across Mount's Bay and over the rooftops to Penzance harbour.
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