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Captain Jack's

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Marcus Hill, Newquay TR7 1BD, England
+44 1637 873000
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300 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Oxford, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

We had a great night in this rum bar. Cocktails were flowing and we were spolit by the staff who were friendly and had the right amount of banter to make it a fun time. The carpet was rather sticky by the bar and I do question this as a floor surface in that area personally but, the rest of... More 

Helpful?
Thank Samantha B
Eastleigh, United Kingdom
Level Contributor
33 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Well worth the walk up the hill to this restaurant. Large comprehensive menu and good prices. The staff are warm and friendly and very welcoming. Very large outside terrace with excellent views over Newquay and the beaches. Also good views from inside the restaurant on a rainy day. Dog friendly on the terrace.

Helpful?
Thank Mon067
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 November 2016

Me and my boyfriend came here with two friends after they recommended it to us. We walked in and found it slightly cold although the decoration and atmosphere was really nice, we all ordered a drink each which took around 20 minutes to arrive and they forgot my friends drink. Next we ordered our starters and mains the waitress was... More 

Helpful?
Thank Lauren J
Newquay, United Kingdom
1 review
5 of 5 bubbles Reviewed 26 October 2016

Without a doubt the best T-bone steak I've had in a long time. Cooked to perfection. This was my first visit but I will be going back to try some of the other items on the menu. Good value for money.

Helpful?
Thank maggeok
2 reviews
1 of 5 bubbles Reviewed 26 October 2016 via mobile

Food was ok, friendly waitress, shame about the chefs in the kitchen. In future advise them to keep their mouths shut as customers can hear what they are saying as they were moaning about our order and the little dark haired chef picked the chicken off our plates and ate it once it went through to the kitchen. Disgusting!

Helpful?
Thank missnikm
Joshua T, General Manager at Captain Jack's, responded to this review

Hi Missnikm, I will speak to the chefs about their discussions being heard in the restaurant. Would you mind emailing me at enquiries@captainjacksnewquay.co.uk so I can get some more information from yourself? Best, Jos More 

Guildford, United Kingdom
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 October 2016 via mobile

We've been to Jacks a couple of times and it doesn't disappoint. The Grill sharer was a welcome meaty change to our Cornish fish diet and was extremely tasty and well cooked. Fun theme with lovely friendly staff and great Kracken Rum cocktails!

Helpful?
Thank Tom W
Penderyn, Aberdare
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 October 2016

We had seen this place a few times over the years in Newquay but had been a bit put off by the appearance and on times it was closed. Tonight we ventured in and I have to say the food was outstanding! My husband had fresh sea bass and scallops and was delighted with it, he is a bit of... More 

Helpful?
Thank LisaThomas1973
Waterlooville, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 13 October 2016 via mobile

I am going to tell this story in bullet points so it is over as quick for you as it was for me in this abysmal restaurant: - the service on arrival was terrible. Complete lack of organisation and human interaction, as they struggled to find our pre-booked reservation in a restaurant with two other diners in the whole establishment.... More 

Helpful?
Thank AbbiiB
Joshua T, General Manager at Captain Jack's, responded to this review

Hi Abbii, I'm sorry you didn't enjoy yourself at Captain Jack's, I wish you had brought up any of these points on the night as we could have made your stay better instead of just going home to write on TripAdvisor. I can guarantee you that our fish is not months old and not even frozen, comes straight from a... More 

Ipswich, United Kingdom
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 October 2016 via mobile

I'm not sure if the bad reviewers visited the same place but we had a fantastic meal. We were let down twice by other restaurants and called ahead to Captain Jacks who fitted us in and with the promised locally sourced seafood we had been craving from our trip to Cornwall. We had the fruit de le mer platter and... More 

Helpful?
Thank Natasha B
1 review
3 of 5 bubbles Reviewed 25 September 2016 via mobile

This place was a varied experience mixing the excellent with the disappointing. The place itself was great, a lovely atmosphere and perfectly lit. You couldn't fault the service from the welcome right through to the friendly goodbye. The food for the most part really hit the spot, excellent portions of well cooked and seasoned food (the scallops were particularly delicious)... More 

Helpful?
Thank Fahli S

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$ 6 - US$ 32
Cuisine
Seafood, British
Meals
Dinner, After-hours
Restaurant features
Seating, Waitstaff, Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Reservations
Good for
Groups, Kids, Special Occasion Dining, Local cuisine, Child-friendly
Location and Contact Information
  • Address: Marcus Hill, Newquay TR7 1BD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  Newquay
  • Phone Number: +44 1637 873000

Questions & Answers

Questions? Get answers from Captain Jack's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?