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Mad Hatters Tearoom & Bakery

49 Bridge Street Row East, Chester CH1 1NW, England
+44 1244 323444
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  • Excellent46%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible7%
Travellers talk about
“cupcakes” (124 reviews)
“sandwiches” (79 reviews)
“cinnamon toast” (11 reviews)
Open Now
9:30 AM - 5:00 PM Hours
British, Cafe, Vegetarian Friendly, Gluten Free Options, Vegan Options
₹₹ - ₹₹₹
49 Bridge Street Row East, Chester CH1 1NW, England
All Details
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JPMiles / Payback Arrow
Reviews (606)
Traveller rating
Traveller type
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1 - 10 of 597 reviews

Reviewed yesterday via mobile

So disappointed with Mad Hatters. We had been in Chester for the day & had seen Mad Hatters on trip advisor. We were looking forward to going for our lunch. Just have 12noon we went, my husband asked had they room for 8 plus high...More

Thank LTG1
Reviewed yesterday

My wife wanted to go to this place and when we arrived, we had to wait a long time before the waitress noticed us. We were taken to a table surrounded by tables with dirty dishes, cups, cutlery, etc. In the meantime, we were kept...More

Thank FandangoEspanol
Reviewed 1 week ago via mobile

I really like the decor, it was really fun and quirky but that’s where the compliments stop. We did visit on a Sunday so I understand why the service might be slow but we were never once told that the they were busy and we...More

1  Thank leah h
Reviewed 2 weeks ago

this one of chester charms you have to search it out if you are in town it is just nice food and nice location with cheerie staff

2  Thank toytownnorth
Reviewed 3 weeks ago via mobile

Popped in to the Mad Hatters for a late lunch on a very warm day in Chester. Food was good and staff were very welcoming, especially Louise who was very helpful. We will definitely go back on our next visit.

2  Thank paulfairhurst
Reviewed 4 weeks ago via mobile

Beautiful cakes, stunning atmosphere. This was such a lovely afternoon spent with my grandmother. The staff were lovely

1  Thank FlorenceAmelia
Reviewed 4 weeks ago

Our welcome could have been better. Rather rude greeting by bloke seating us but the rest of the staff were lovely (hence the ‘very good’ rating). Sandwiches and cakes were delicious. Nothing was too much trouble for the young staff. Our only suggestion is that...More

1  Thank Poppygirlcat
Reviewed 4 weeks ago

One of favourite venues in Chester. It has been juggled around a bit probably to get a couple of more seats in as it is a very popular place to visit. The menu choices are good and the food was well prepared. The muffins are...More

1  Thank chesterman51
Reviewed 5 weeks ago via mobile

I saw this on Trip Advisor when planning a break away for my Partner and I and as a huge Alice In wonderland fan, I was excited to go here however all excitement went when we arrived. As we walked through we were seated right...More

5  Thank Zoe S
Reviewed 9 June 2018 via mobile

We came here for afternoon tea whilst on a hen do and it was lovely. The hot chocolate was lovely (and served in a cow tea pot!), and oh my word the cakes! We had a variety of different cup cakes, brownies etc which we...More

1  Thank Nicola J
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Ask a question
Questions & Answers
Ali D
17 June 2018|
AnswerShow all 2 answers
Response from aelloy | Reviewed this property |
Yes we have seen customers drinking prosecco with their afternoon tea
Carol W
1 October 2017|
Response from ScottM1975 |
Hi there. give the tea room a call on 01244323444 they will book you in
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 3 - US$ 26
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Reservations, Accepts Credit Cards
Good for
Child-friendly, Special Occasion Dining, Kids
Open Hours
10:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
Location and Contact Information
  • Address: 49 Bridge Street Row East, Chester CH1 1NW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 323444
  • E-mail
Mad Hatters Tearoom & Bakery is located at the historic and unique building of The Rectory, 49 Bridge Street Row, within the city walls of Chester in Cheshire. With subtle English Tearoom eccentricity and a touch of 'Wonderland', visit Mad Hatters to enjoy our breakfasts, elevenses, light lunches, and Mad Hatters' speciality, Afternoon Tea. We also play host to private functions and corporate events with a full bespoke event planning service.
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